Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
Excellent transaction! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Very good, clear and understandable site. All useful explanations are provided.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
Like being the French Amazon of hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Good quality and affordable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Delivery on time, good packaging and product in accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2019
Very competent and serious store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2019
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2019
A bit disappointed with the product in terms of quality/price ratio. Size too big ...
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Response from Chapellerie Traclet
Hello
Thank you for taking the time to leave a comment. Can you tell us what you would have liked on this cap; what expectations did you have for this product that do not match the product information.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Very good merchant and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2019
Excellent product, perfect delivery, very friendly customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
Magnificent hat of beautiful quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2019
Perfect hat and quality. Delivery on time, great.
A small suggestion: improve the packaging, protective but not chic (wrinkled and corkscrewed tissue paper)... but not a big deal overall!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2019
Magnificent cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2019
hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2019
Finally quality at an affordable price
This is a change from low-cost where quality is never there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
good choice of hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Perfect, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
Impeccable service. Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
good product corresponds to what I wanted.
Delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2019
I would even say more...!!!! HAT....!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
I bought two caps. One suited me perfectly, I returned the other one which I found less suitable for the use I wanted to make of it. I was refunded very quickly. It's a very reliable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Responsiveness and efficiency.
Very satisfactory customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Wide choice and quality of the product; Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
EXCELLENT AND VERY FRIENDLY.
Good products well made in our country.
Thank you and congratulations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2019
Perfect, nothing to say. Compliant with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Clear and attractive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
impeccable product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2019
Compliant with what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
Impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2019
compliant item and very fast delivery
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