Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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F
Francine B.
Rating: 5 out of 5
following a purchase from 14/12/2025
Very fast delivery. Beautiful quality hat and very practical when it's windy and cold. Red color that can be seen from afar.
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Sylvie P.
Rating: 5 out of 5
following a purchase from 13/12/2025
Thank you for this hat, which I quickly put on. It fits me perfectly for the winter season. The fact that it is adjustable makes it easy to fit to my head size.
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Bénédicte H. C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Serious and efficient work, as usual!
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Lucia V.
Rating: 5 out of 5
following a purchase from 13/12/2025
Satisfied
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Daniel M.
Rating: 5 out of 5
following a purchase from 12/12/2025
To recommend. Everything is perfect, from the order to the delivery.
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Sophie G.
Rating: 5 out of 5
following a purchase from 13/12/2025
Delighted with my hat, perfect beret, impeccable packaging and very fast delivery
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Pascale R.
Rating: 5 out of 5
following a purchase from 04/12/2025
No problems
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Jean-Noël E.
Rating: 5 out of 5
following a purchase from 15/12/2025
Super in line with my expectations
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Veronique R.
Rating: 5 out of 5
following a purchase from 11/12/2025
Happy to have found the sought-after product, wish it to be shipped quickly despite the Christmas period, thank you
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Antonio F.
Rating: 5 out of 5
following a purchase from 12/12/2025
Good site with a satisfactory choice and fair prices. Very fast delivery
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Corinne S.
Rating: 5 out of 5
following a purchase from 11/12/2025
Delivery ok, good quality. Thank you
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/11/2025
Good, easy to use
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F
Françoise C.
Rating: 5 out of 5
following a purchase from 08/12/2025
Product ok, fast delivery.
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Fulvio D.
Rating: 5 out of 5
following a purchase from 02/12/2025
Quality hat at a fair price. The slippers are very pretty and comfortable.
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Chantal G.
Rating: 5 out of 5
following a purchase from 10/12/2025
Navigation on the site is very simple. Fast delivery. Very satisfactory item.
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Kevin L.
Rating: 5 out of 5
following a purchase from 08/12/2025
Simple and very fast.
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P
Pascal P.
Rating: 3 out of 5
following a purchase from 24/11/2025
Orders and exchanges made without difficulty. One problem: the inability to know the availability date of the ordered or to-be-ordered products and therefore their delivery times.
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Johanna D.
Rating: 3 out of 5
following a purchase from 10/12/2025
Products conform
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Jonathan C.
Rating: 5 out of 5
following a purchase from 10/12/2025
Quick service and delivery all the way to Manchester UK
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Benjamin M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Everything is quite clear on the site and the delivery is top-notch
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Bernard S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Satisfied
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Guillaume L.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very fast and compliant.
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Isabelle S.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very very good
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C
Christian H.
Rating: 5 out of 5
following a purchase from 07/12/2025
It's fast. The packaging is neat. No problem.
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Xavier B.
Rating: 5 out of 5
following a purchase from 09/12/2025
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Martine D.
Rating: 5 out of 5
following a purchase from 09/12/2025
A lot of choices. Fast delivery. Easy to consult site.
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Patrick A.
Rating: 5 out of 5
following a purchase from 09/12/2025
Traclet is top for the immense choice of hats. Well received my order of a fedora hat made in Italy. Good packaging, fast shipping, very beautiful hat, elegant, perfect and unbeatable price.
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Mathilde R.
Rating: 5 out of 5
following a purchase from 23/11/2025
Successful delivery; order of 2 hats, a planned delay due to waiting for availability.
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Marie Helene P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Well delivered to home. The hat is in line with what I imagined. Thank you
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 12/12/2025
No problem.
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Sébastien A.
Rating: 5 out of 5
following a purchase from 11/12/2025
Product conforms. Suitable packaging. Deadline perfectly met.
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Patricia J.
Rating: 5 out of 5
following a purchase from 04/12/2025
The item corresponds exactly to what was mentioned on the site. The order was shipped faster than expected.
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Clémence V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Extremely satisfied with my purchase as well as the delivery time, a big thank you
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Bertrand P.
Rating: 5 out of 5
following a purchase from 11/12/2025
2 days to receive a very good quality hat. Bravo
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Jean-Paul F.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect
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Francois W.
Rating: 5 out of 5
following a purchase from 12/12/2025
Very satisfied with the site, the respect of the order, the ease of returning a product
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Nathalie C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Fast and careful shipping. Thank you very much
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Pierre R.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good purchase.
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Christian A.
Rating: 5 out of 5
following a purchase from 11/12/2025
I will give it when I see the straps on a pair of pants
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Gerard B.
Rating: 5 out of 5
following a purchase from 09/12/2025
Order received on time. Product that perfectly matches our search. We are very satisfied.
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