Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
No problem. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2018
Pleasant site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
I am delighted with the quality and finally found a hat that I like in my size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2018
A fast and quality service. Impeccable hat, flawless finish not to mention the price which is perfect!
I will certainly recommend other headgear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Extra. Superb boater. Very happy. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Serious. Very easy contact by phone in case of problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2018
An impressive choice and impeccable quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Order received on time, with careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
Friendly and available person at the phone reception for changing the color of the hat, poorly evaluated on the order site. The new hat was received less than a week after my call, and the return of the initially received hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Perfect! Cap bought several times because a must-have headgear, become essential for my husband who cannot go out without it on his head. Plus, fast and careful delivery. I highly recommend this online store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
Very practical and easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
No problem, well-packaged product received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
Very serious site, with a lot of choices of hats, berets, caps, and accessories. The shipping is fast and the products are very well packaged. Really, a site I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
important choice, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Perfect, nothing to complain about either on quality or delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Speed of follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Perfect exactly what I expected.
Good size
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Very good and very interesting and good purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Speed, respect for the order & serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Large visor very covering and nice straw color
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Serious company, quality products, fast home delivery in perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Perfect thank you ;o)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Fast delivery, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Effective, fast and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
easy order, fast delivery, item conforms to the description on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2018
efficient, even to foreign destinations, shipping costs are good too
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Very easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Lots of choices, good indication on the size to choose based on brands
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Very good service. The only downside was the straps to adjust the hat that were missing upon delivery. I ordered size 56/57cm and received a 57cm which is a bit too big for me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2018
satisfied with the service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2018
Packaging box emitting a strong putrid smell inside
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Delivery conforms to my order.
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