Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
Good product. Too long wait for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Fast, efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very satisfied: extremely fast delivery to a parcel relay for a modest price and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
The products are varied and very well described, hats off to this very well-stocked site, also bravo for the accuracy and speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
SERIOUS SITE (PHONE CONTACT WITH A VERY KIND PERSON WHO GAVE ME GOOD INFORMATION)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2018
Limited date for loyalty points
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
I am satisfied. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Well detailed, a lot of choices go France!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Pleasant to browse, a large choice of models
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
Serious, perfect packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
very good impeccable service careful packaging delivery time respected, I recommend this site! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2018
Impeccable distance selling, fast delivery and super well packaged. Pleasant staff on the phone. THANK YOU I recommend the Traclet store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Competent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Serious site, very large choice, careful and fast delivery --> nothing to complain about! :) ++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Very good site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Serious: my request for information prior to my order gave me complete satisfaction, simple order and delivery on time. It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Superb very good rating
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2018
Lovely and in line with my expectations. It just needs a small indication on the hat stating that it is made in France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
SUPER!!!
Fast shipping, well protected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Fast shipping, well packaged and super quality of the hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2018
I found what I was looking for very easily. Package arrived on time and the hat was very well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Perfect, fast shipping. I am very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Trustworthy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2018
impeccable service, super fast delivery, friendliness and good advice! a must! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Problem when choosing the model, often the selection does not stay, for example, if we select Panama then man, we see women's hats appearing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2018
Very fast delivery
a misleading photo
I did not receive the ordered size
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
serious and efficient company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
everything is very accurate, beautiful, fast, perfect, many thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Very good first experience on this site. Very responsive team. I recommend it without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Perfect! Very satisfied with my purchase, fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Very good product, very careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2018
A site that is both very practical and very reliable.
To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
they are very serious and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
very punctual
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