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Rating: 5 out of 5
Very satisfied with my order
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very satisfied.
Beautiful quality.
In line with my expectations.
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Beautiful quality.
In line with my expectations.
J
Rating: 5 out of 5
A lot of choices but depending on the products the delay can be long
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S
Rating: 5 out of 5
Complete site with many items
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A
Rating: 5 out of 5
-
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G
Rating: 5 out of 5
yes very good thank you
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P
Rating: 5 out of 5
very good!
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B
Rating: 5 out of 5
Perfect for the product, in line with my expectations! Perfect for the answers to my questions! Terrible delivery with the post... Absent during a first pass, nothing in the mailbox. Then I stayed home for 2 days without news, then my package finally deposited in my mailbox while I was present: a packaging box all smashed that I had a hard time extracting from the mailbox...
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P
Rating: 5 out of 5
beautiful stylish cap, comfortable and very elegant; hats off to the TRACLET hat shop for the quality and the wide selection of its items!
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J
Rating: 5 out of 5
Beautiful quality very fast shipping
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S
Rating: 5 out of 5
Cap perfectly matching the description
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F
Rating: 5 out of 5
easy navigation. clearly named and described product
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E
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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J
Rating: 5 out of 5
I have been buying my caps from you for 2 or 3 years now and I have never been disappointed. The products are of quality and the customer service is too.
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M
Rating: 5 out of 5
very good fast service and careful quality item. I saw accessories on the site and I think I will place another order after the holidays
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L
Rating: 5 out of 5
Delivery as per my instructions. Perfect.
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F
Rating: 5 out of 5
Very good as always. I also benefited from the end of November discount. Only regret, a single high-priced choice for fleece caps. And generally only one color available, black. It's a shame that the options are dwindling...
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A
Rating: 5 out of 5
Beautiful quality hats
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F
Rating: 5 out of 5
Easy to order, wide choice of items
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T
Rating: 5 out of 5
Easy and smooth
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M
Rating: 5 out of 5
Very good quality items. Very happy once again!
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D
Rating: 5 out of 5
Quality product, conforms to the order.
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M
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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V
Rating: 5 out of 5
Item corresponding to my order
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P
Rating: 5 out of 5
the order is in accordance with the description, the site seems serious
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C
Rating: 5 out of 5
Products conforming and totally meeting my expectations.
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K
Rating: 5 out of 5
Clear website, good functionality, and the ordering process went very well even though it was the first time I used it as a Finnish customer.
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C
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Very good and responsive
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J
Rating: 5 out of 5
very simple navigation
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H
Rating: 5 out of 5
Perfect, fast shipping and just like in the photo when ordering! Very satisfied! Highly recommend!
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G
Rating: 5 out of 5
Nothing to say. Customer service is top-notch following a delivery problem.
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D
Rating: 5 out of 5
Thank you for your responsiveness and the delivery was completely in line with my expectations
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N
Rating: 5 out of 5
Absolutely perfect packaging!!
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C
Rating: 5 out of 5
The fedora is really beautiful. Thank you.
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F
Rating: 5 out of 5
hat conforms to the order, perfect delivery second purchase at Traclet. Never disappointed!
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G
Rating: 5 out of 5
The Taclet site offers a wide variety of products, well referenced and accompanied by explanations and advice. Quite easy to choose the most flattering headgear.
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E
Rating: 5 out of 5
The very quick consideration of the color change of my item after the order shows remarkable efficiency and responsiveness. Thank you.
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M
Rating: 5 out of 5
Very happy and satisfied with Traclet, product of very good quality and remarkable customer service.
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A
Rating: 5 out of 5
Perfect, thank you for the advice on the head size, I will order again soon. Thank you to the Traclet team.
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