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Rating: 5 out of 5
Very elegant Italian model with impeccable finishes and at a very reasonable price. The delivery was very fast: frankly, how can I give another rating?!!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
very satisfactory article. Thank you
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C
Rating: 5 out of 5
Very favorable review
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J
Rating: 5 out of 5
Delighted with my order. Chapka as advertised. Gift wrapping very appreciated. Thank you!
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H
Rating: 5 out of 5
Completely meets my expectations. Satisfied.
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T
Rating: 5 out of 5
lots of choices, quality products, fast delivery
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F
Rating: 5 out of 5
Regarding the site, there are things to improve. For example, categorizing products when they exist in different colors. Otherwise, we are forced to view dozens of models to find another color... Annoying. Otherwise, great models received, completely in line with the photos.
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B
Rating: 5 out of 5
fast delivery, quality product
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V
Rating: 5 out of 5
Fast shipping, and well protected! Good quality product. Customer for several years
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M
Rating: 5 out of 5
I am satisfied.
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J
Rating: 5 out of 5
We bought a cap of this brand in Ribeauville. Very nice and good products.
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G
Rating: 5 out of 5
Easily accessible site. The product received corresponds to the photo and description. Very nice item with perfect finishes. French know-how makes me proud as a customer.
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C
Rating: 5 out of 5
In accordance with the description. Very nice finish
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J
Rating: 3 out of 5
Good evening, the hat size is really small
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M
Rating: 5 out of 5
Very fast delivery, very good quality hat, I highly recommend this site
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A
Rating: 5 out of 5
2nd order here. Top-notch! Careful shipping.
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L
Rating: 5 out of 5
Beautifully made cap, as well as the silk gloves. Hyper fast delivery. Thank you very much
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R
Rating: 5 out of 5
Very good experience. Large quantity of choices. Quality product carefully packaged.
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P
Rating: 5 out of 5
Everything is perfect, nothing to complain about
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Very nice quality suspenders very well packaged with a lot of care. The delivery was very fast.
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S
Rating: 5 out of 5
Everything is perfect
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M
Rating: 5 out of 5
Very happy, fast delivery, quality is there, super I recommend it
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S
Rating: 5 out of 5
Order for children's Tyrolean hat. Very nice quality. Delighted with the result. The hat is well protected during transport, delivery is a bit long. Expect 4 weeks.
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M
Rating: 3 out of 5
Disappointed
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J
Rating: 5 out of 5
In accordance with my expectations at a reasonable price. Let's hope it lasts
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D
Rating: 5 out of 5
Good quality product.
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P
Rating: 5 out of 5
Very good
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N
Rating: 3 out of 5
The cardboard box was damaged and very poorly taped. For a beret that I want to give as a Christmas gift, it's embarrassing. In itself, it is very beautiful and apparently of good quality. I am really disappointed by this degraded packaging. I hesitated before recommending from Chapellerie Traclet.
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P
Rating: 5 out of 5
Reliable site.. Very satisfied with the order and fast delivery
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M
Rating: 5 out of 5
Carefully packaged, perfect item, I am delighted!
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L
Rating: 5 out of 5
very satisfied with the ordered item, delivered on time
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J
Rating: 3 out of 5
Delivery very good, except that my hat size is 60 (I have four) ordered a size 60/61.
And bam, too big. Return, charged €5. This is not the first hat I buy from Traclet but it will be the last. Moreover, it is impossible to reach someone by phone, everything is done by email. Not very friendly... buy and make a mistake, you will pay for the return. Good to know, have a nice day.
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And bam, too big. Return, charged €5. This is not the first hat I buy from Traclet but it will be the last. Moreover, it is impossible to reach someone by phone, everything is done by email. Not very friendly... buy and make a mistake, you will pay for the return. Good to know, have a nice day.
M
Rating: 5 out of 5
Everything went very well. I had a question about the delivery time, I was able to contact Traclet by phone without any problem, and the answer was very clear. Thank you
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M
Rating: 3 out of 5
Paid return, it's rare and useless
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N
Rating: 5 out of 5
Great
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H
Rating: 5 out of 5
Smooth navigation on Traclet's website; Fast delivery by Chronopost; Customer service attentive; I am satisfied with my order
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S
Rating: 5 out of 5
Quality article, fast shipping.
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F
Rating: 5 out of 5
Very nice navy cap in warm caban fabric as it is lined, conforms to the order.
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D
Rating: 5 out of 5
Correct on all points! Delivery ok... I recommend.
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