Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 15/03/2017 à 16h52 following a purchase from 06/03/2017

very recommendable

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Acheteur Vérifié

Published on 15/03/2017 à 16h21 following a purchase from 06/03/2017

Perfect

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Acheteur Vérifié

Published on 15/03/2017 à 13h14 following a purchase from 06/03/2017

Clear and efficient site in terms of remote order fulfillment.

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Acheteur Vérifié

Published on 15/03/2017 à 10h34 following a purchase from 19/02/2017

Easy to find the desired item

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Acheteur Vérifié

Published on 14/03/2017 à 23h37 following a purchase from 05/03/2017

Perfect

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Acheteur Vérifié

Published on 14/03/2017 à 19h18 following a purchase from 04/03/2017

important choice, fast and careful delivery, I am delighted with this purchase!

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Acheteur Vérifié

Published on 14/03/2017 à 17h15 following a purchase from 03/03/2017

Great

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Acheteur Vérifié

Published on 14/03/2017 à 16h54 following a purchase from 16/02/2017

The site is well made. Products conform.

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Acheteur Vérifié

Published on 14/03/2017 à 16h39 following a purchase from 04/03/2017

Impossible not to find your happiness. Very wide choice.

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Acheteur Vérifié

Published on 14/03/2017 à 16h30 following a purchase from 03/03/2017

Reliable site with no problems, whether on the article or the delivery, to recommend

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Acheteur Vérifié

Published on 14/03/2017 à 16h07 following a purchase from 03/03/2017

Very good site, clear explanations; very responsive; very wide range of products. I recommend

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Acheteur Vérifié

Published on 14/03/2017 à 15h18 following a purchase from 05/03/2017

Good communication and coherent follow-up, fast and careful shipping

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Acheteur Vérifié

Published on 14/03/2017 à 14h43 following a purchase from 06/03/2017

Very very good

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Acheteur Vérifié

Published on 14/03/2017 à 14h41 following a purchase from 03/03/2017

Serious and professional. Nothing to report

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Acheteur Vérifié

Published on 14/03/2017 à 13h50 following a purchase from 05/03/2017

No response to my email!

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Acheteur Vérifié

Published on 14/03/2017 à 13h03 following a purchase from 04/03/2017

Speed, quality... what more could you ask for? Totally satisfied and my wife really loved the gift

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Acheteur Vérifié

Published on 14/03/2017 à 12h46 following a purchase from 03/03/2017

Very good

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Acheteur Vérifié

Published on 14/03/2017 à 12h38 following a purchase from 04/03/2017

TRUST

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Acheteur Vérifié

Published on 14/03/2017 à 07h30 following a purchase from 27/02/2017

Good products for all budgets, serious service, fast and tracked delivery. No issues.

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Acheteur Vérifié

Published on 12/03/2017 à 17h44 following a purchase from 03/03/2017

Wide choice of models and very complete description. Fast delivery within the announced deadlines.

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Acheteur Vérifié

Published on 12/03/2017 à 15h22 following a purchase from 12/02/2017

Cap too big and shape not suitable for me, information taken by phone was clear and precise for return. In short, I would recommend other items and recommend your site to those around me without any problem. Best regards

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Acheteur Vérifié

Published on 12/03/2017 à 10h25 following a purchase from 02/03/2017

Very good

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Acheteur Vérifié

Published on 11/03/2017 à 13h57 following a purchase from 02/03/2017

Perfect product reception.

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Acheteur Vérifié

Published on 11/03/2017 à 13h49 following a purchase from 22/02/2017

No problem. Highly recommended.

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Acheteur Vérifié

Published on 11/03/2017 à 07h37 following a purchase from 01/03/2017

Clear and functional site

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Acheteur Vérifié

Published on 10/03/2017 à 18h11 following a purchase from 25/02/2017

Very good site, great variety of hats, order and delivery perfect, I recommend the site

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Acheteur Vérifié

Published on 10/03/2017 à 13h19 following a purchase from 01/03/2017

Fast shipping and quality product. The shape of the box worried me but the hat straightened up without any problem.

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Acheteur Vérifié

Published on 10/03/2017 à 12h59 following a purchase from 25/02/2017

the loyalty points system does not work, it was necessary to call customer service four times!!!

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Response from Chapellerie Traclet Published on 11/03/2017

Hello
We are sorry if the loyalty points system did not work properly but we have always been available to respond to you to help you place your order.
Best regards
Traclet

Acheteur Vérifié

Published on 10/03/2017 à 12h50 following a purchase from 01/03/2017

Awesome!!

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Acheteur Vérifié

Published on 10/03/2017 à 08h36 following a purchase from 28/02/2017

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Acheteur Vérifié

Published on 10/03/2017 à 07h10 following a purchase from 25/02/2017

Fast shipping and careful packaging

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Acheteur Vérifié

Published on 09/03/2017 à 21h20 following a purchase from 28/02/2017

Very good

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Acheteur Vérifié

Published on 09/03/2017 à 18h44 following a purchase from 01/03/2017

The hats are very beautiful, well finished and the service is impeccable. Thank you

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Acheteur Vérifié

Published on 09/03/2017 à 15h18 following a purchase from 27/02/2017

Good

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Acheteur Vérifié

Published on 08/03/2017 à 20h33 following a purchase from 27/02/2017

My hat is magnificent, thank you very much

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Acheteur Vérifié

Published on 08/03/2017 à 19h56 following a purchase from 27/02/2017

Surprised by such fast delivery.

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Acheteur Vérifié

Published on 08/03/2017 à 17h37 following a purchase from 28/02/2017

fast and impeccable delivery!

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Acheteur Vérifié

Published on 08/03/2017 à 14h48 following a purchase from 23/01/2017

Responsive customer service.

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Acheteur Vérifié

Published on 08/03/2017 à 13h52 following a purchase from 27/02/2017

PERFECT

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Acheteur Vérifié

Published on 08/03/2017 à 13h12 following a purchase from 28/02/2017

Clear....

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