Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 16/08/2016 à 13h55 following a purchase from 05/08/2016

Good description

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Acheteur Vérifié

Published on 16/08/2016 à 13h45 following a purchase from 05/08/2016

Product received within 3 days as described.

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Acheteur Vérifié

Published on 16/08/2016 à 13h40 following a purchase from 07/08/2016

Clean and careful delivery. Product conforms to the description.

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Acheteur Vérifié

Published on 16/08/2016 à 13h39 following a purchase from 05/08/2016

As always, nothing to complain about

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Acheteur Vérifié

Published on 16/08/2016 à 13h28 following a purchase from 07/08/2016

Very good site, fast.

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Acheteur Vérifié

Published on 16/08/2016 à 13h22 following a purchase from 08/08/2016

Responsive hotline / hat delivered on time / good quality / a bit expensive though...

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Acheteur Vérifié

Published on 16/08/2016 à 13h11 following a purchase from 05/08/2016

The site works poorly from a mobile phone.

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Acheteur Vérifié

Published on 16/08/2016 à 12h55 following a purchase from 05/08/2016

Easy to use. The sending of the order and delivery is slow.

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Acheteur Vérifié

Published on 14/08/2016 à 22h09 following a purchase from 24/07/2016

Hat conforms, delivery time respected and item well packaged

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Acheteur Vérifié

Published on 13/08/2016 à 23h19 following a purchase from 31/07/2016

I am very satisfied with my order

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Acheteur Vérifié

Published on 13/08/2016 à 15h17 following a purchase from 04/08/2016

fast shipping

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Acheteur Vérifié

Published on 13/08/2016 à 14h40 following a purchase from 05/08/2016

Excellent site. Meets my expectations.

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Acheteur Vérifié

Published on 13/08/2016 à 12h25 following a purchase from 04/08/2016

The service, shipping, and packaging are always perfect; the contacts are very friendly. The models are original and of excellent quality.

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Acheteur Vérifié

Published on 12/08/2016 à 19h20 following a purchase from 03/08/2016

Hello, like many, I went to other sites. But yours caught my attention for the quality-price ratio. I have no complaints about the service you provided from navigating your site to payment. No complaints either about the tracking of my order from your company to the arrival at the recipient. Unfortunately, as specified in the return document, this does not suit my surroundings. Too bad, it's really a quality product. Since you asked for my opinion, I would like to make a suggestion. You should do like for glasses now the possibility to try the hat(s) by selfie to get an idea before purchase. This would avoid a round trip at 9 euros, the only downside. Because I admit that I will not recommend because of this. Thank you

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Acheteur Vérifié

Published on 12/08/2016 à 16h36 following a purchase from 03/08/2016

No problems from order to receipt, product conforms to our expectations.

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Acheteur Vérifié

Published on 12/08/2016 à 15h29 following a purchase from 03/08/2016

Thank you for your responsiveness, pleasantly surprised by the little pen offered, it's just a pen but the attention makes all the difference! Your site is pleasant to visit, I recommend!!

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Acheteur Vérifié

Published on 12/08/2016 à 12h38 following a purchase from 04/08/2016

Ultra-fast order

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Acheteur Vérifié

Published on 12/08/2016 à 09h45 following a purchase from 02/08/2016

Order received quickly

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Acheteur Vérifié

Published on 12/08/2016 à 06h58 following a purchase from 02/08/2016

Traclet is fast in delivery and responds quickly to emails sent, for me only happiness.

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Acheteur Vérifié

Published on 12/08/2016 à 01h56 following a purchase from 31/07/2016

Excellent service

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Acheteur Vérifié

Published on 11/08/2016 à 23h42 following a purchase from 01/08/2016

reliable

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Acheteur Vérifié

Published on 11/08/2016 à 21h13 following a purchase from 02/08/2016

Very good thank you

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Acheteur Vérifié

Published on 11/08/2016 à 18h49 following a purchase from 29/07/2016

Very good service, fast and reliable. Phone service easily reachable and good advice.

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Acheteur Vérifié

Published on 11/08/2016 à 18h00 following a purchase from 19/07/2016

Very useful descriptions and advice. Professional delivery.

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Acheteur Vérifié

Published on 11/08/2016 à 15h49 following a purchase from 03/08/2016

Great site, there is a lot of choice, delivery is fast as well as refunds for orders processed very quickly. I highly recommend this site. +++++

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Acheteur Vérifié

Published on 11/08/2016 à 15h29 following a purchase from 01/08/2016

I don't speak French only Australian (English). Please in English Thank you John

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Acheteur Vérifié

Published on 11/08/2016 à 15h09 following a purchase from 01/08/2016

Product shipped quickly and received quickly

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Acheteur Vérifié

Published on 11/08/2016 à 14h51 following a purchase from 02/08/2016

Professional site. Fast shipping to the USA and perfect packaging.

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Acheteur Vérifié

Published on 11/08/2016 à 14h47 following a purchase from 26/07/2016

Pleasant design, easy and complete

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Acheteur Vérifié

Published on 11/08/2016 à 14h01 following a purchase from 01/08/2016

Very good. Fast, reliable. Quick intervention if a small incident occurs with the post.

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Acheteur Vérifié

Published on 11/08/2016 à 13h46 following a purchase from 01/08/2016

very good

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Acheteur Vérifié

Published on 11/08/2016 à 13h21 following a purchase from 01/08/2016

Very good, easy and practical

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Acheteur Vérifié

Published on 11/08/2016 à 12h55 following a purchase from 03/08/2016

Of very nice quality. Functional and user-friendly

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Acheteur Vérifié

Published on 11/08/2016 à 12h52 following a purchase from 03/08/2016

Remarkable!

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Acheteur Vérifié

Published on 11/08/2016 à 12h48 following a purchase from 02/08/2016

Very good. A very wide choice. Clear explanations.

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Acheteur Vérifié

Published on 10/08/2016 à 12h18 following a purchase from 28/07/2016

Very practical, aesthetic, easy to use.

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Acheteur Vérifié

Published on 10/08/2016 à 08h13 following a purchase from 29/07/2016

very good

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Acheteur Vérifié

Published on 09/08/2016 à 19h40 following a purchase from 30/07/2016

Nothing to say

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Acheteur Vérifié

Published on 09/08/2016 à 18h14 following a purchase from 31/07/2016

Excellent.; super hat, ultra fast delivery. Only annoying point: I had a hard time finalizing the payment on the site.

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Acheteur Vérifié

Published on 09/08/2016 à 18h05 following a purchase from 27/07/2016

Superb! everything is neat and the items are very very beautiful!

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