Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Gérard M.

Published on 23/08/2025 à 08h24 following a purchase from 18/08/2025

Perfect! Well-constructed site with a lot of choices! Fast delivery, excellent packaging! I recommend this site!

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Claude C.

Published on 22/08/2025 à 22h54 following a purchase from 18/08/2025

Fast and efficient. Very good

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Pierre T.

Published on 22/08/2025 à 21h37 following a purchase from 18/08/2025

Good

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Vincent D.

Published on 22/08/2025 à 21h12 following a purchase from 14/08/2025

Fast delivery, well-packaged parcel,

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Catherine B.

Published on 22/08/2025 à 14h10 following a purchase from 17/08/2025

Everything was impeccable.

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Alain C.

Published on 22/08/2025 à 13h00 following a purchase from 18/08/2025

Compliant with descriptions.

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Guy G.

Published on 22/08/2025 à 12h51 following a purchase from 15/08/2025

everything is fine

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Denis G.

Published on 22/08/2025 à 06h05 following a purchase from 17/08/2025

I already know your site. It is very interesting to browse. The product is top-notch. The delivery is very fast

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Susan S.

Published on 22/08/2025 à 00h13 following a purchase from 03/08/2025

I don't think it's very good quality. And, the order was not sent for almost 3 weeks.

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Dominique L.

Published on 21/08/2025 à 23h03 following a purchase from 18/08/2025

Fast delivery and product as described and of very good quality

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Patrick T.

Published on 21/08/2025 à 23h01 following a purchase from 17/08/2025

very fast delivery, quality product.

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Michel V.

Published on 21/08/2025 à 22h44 following a purchase from 17/08/2025

Fast and efficient delivery for a very large selection

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Nicole G.

Published on 21/08/2025 à 22h04 following a purchase from 17/08/2025

Everything is very satisfactory

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Gilles H.

Published on 21/08/2025 à 21h57 following a purchase from 16/08/2025

Fast delivery, order as expected

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Stéphane C.

Published on 21/08/2025 à 21h18 following a purchase from 16/08/2025

I have ordered several times on the site. Perfect as usual. Quality of products and seriousness in delivery. I recommend this site and for my part, I will order again :)

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John B.

Published on 20/08/2025 à 21h38 following a purchase from 13/08/2025

The site included all the information I needed. The response to my order was quick and helpful.

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Pascal G.

Published on 20/08/2025 à 15h37 following a purchase from 06/08/2025

Serious site with delivery

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Phil E.

Published on 19/08/2025 à 11h08 following a purchase from 13/08/2025

Product completely meets my expectations, delivered quickly, following an easy order, on a well-designed website, good contact with the seller, what more could you ask for?

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Michaël R.

Published on 19/08/2025 à 10h55 following a purchase from 06/08/2025

Very large selection
Quality products.
Good prices.
Fast service and delivery.
Impeccable.

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Catherine B.

Published on 19/08/2025 à 10h14 following a purchase from 08/08/2025

Site already known and used. Perfect.

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Clement S.

Published on 18/08/2025 à 23h40 following a purchase from 11/08/2025

Perfect

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Philippe M.

Published on 18/08/2025 à 16h00 following a purchase from 11/08/2025

Announced color beige while it is almost white.
Displayed size really very small.

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Max N.

Published on 18/08/2025 à 15h17 following a purchase from 13/08/2025

fast delivery and product as expected

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Michel G.

Published on 18/08/2025 à 15h12 following a purchase from 13/08/2025

Delivery by Colissimo poorly tracked. The product is 2 sizes larger than the actual head circumference. Actual head circumference = 61, as a precaution I ordered size 60 ... I should have ordered size 59 for the cap to fit well.

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Brigitte D.

Published on 18/08/2025 à 12h12 following a purchase from 10/08/2025

beautiful product, quality cotton, nice denim color. Bought a size down because it's an American brand. A bit tight though I need to go between sizes

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Valérie C.

Published on 18/08/2025 à 11h22 following a purchase from 10/08/2025

Serious and quality site!

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Ann B.

Published on 18/08/2025 à 10h41 following a purchase from 10/08/2025

Perfect !! Thank you

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Chantal L.

Published on 18/08/2025 à 09h50 following a purchase from 08/08/2025

Very beautiful boater in a nice quality straw

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Agnes C.

Published on 18/08/2025 à 09h50 following a purchase from 10/08/2025

Serious

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Liliane D.

Published on 17/08/2025 à 09h06 following a purchase from 12/08/2025

As usual, no problem

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Philippe R.

Published on 17/08/2025 à 08h08 following a purchase from 12/08/2025

Hello arrived earlier than expected great

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Serge C.

Published on 16/08/2025 à 16h09 following a purchase from 05/08/2025

Trustworthy company

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Pierre C.

Published on 16/08/2025 à 12h09 following a purchase from 11/08/2025

Very professional

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Sylvie M.

Published on 16/08/2025 à 00h35 following a purchase from 11/08/2025

Product conforms to the presentation on the site. Very fast shipping

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Daniel L.

Published on 15/08/2025 à 21h13 following a purchase from 11/08/2025

Direct phone contact after a payment difficulty by credit card, very good welcome, complete handling by the person on the phone, received my hat 72 hours later carefully packed in a box.
Very beautiful product.
I would say 'hat. !!!'
Thank you.

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Corinne W.

Published on 15/08/2025 à 15h42 following a purchase from 08/08/2025

Article of very good quality. I like it a lot, very happy. I highly recommend.

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Marie L.

Published on 15/08/2025 à 14h57 following a purchase from 10/08/2025

Fedora hat received on time very beautiful

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Skander M.

Published on 15/08/2025 à 12h03 following a purchase from 09/08/2025

Perfect product, delivery longer than promised ...

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Georges C.

Published on 15/08/2025 à 09h41 following a purchase from 10/08/2025

Matches the description...

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Virginie W.

Published on 15/08/2025 à 09h14 following a purchase from 10/08/2025

Perfect from order to delivery.

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