Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Precise, efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Excellent purchase. I am delighted. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
Fast shipping, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2015
Wide choice. Good ordering. Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
large selection of quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
serious, responsive, at the service and listening to the customer. Bravo, keep it up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Very fast delivery and careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
Impeccable. I have already made several purchases, the quality, service and delivery are and remain of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
Reliable and very responsive (order preparation, after-sales service). The service and quality of a local service on the internet: bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2015
impeccable! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2015
Nothing to report, everything is OK
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2015
The notifications following the order contain many errors: no date, no summary of the products, link to Colissimo not working (tracking code incorrectly filled in automatically)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2015
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Product conforms to the description and fast delivery in a careful package. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
Very good site and very short delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2015
very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2015
Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/06/2015
bla bla
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
I bought this same product in Sweden, it will be 30 years next month! I was desperate to find the same one, Traclet did it!! "Hat" if I may say! And moreover, order received in 48 hours. Bravo and thank you. DS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2015
Large choice - correct pricing policy and returns - processing speed - reliability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2015
Very good service, fast and careful shipping, very available by phone, at the service of its customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Very nice site, professional and welcoming telephone advice. I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2015
Speed without online payment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2015
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2015
very well done
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/06/2015
delay in delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Second order on this site.
Very very serious.
Deadlines respected and wise advice.
Highly recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Fast delivery and well-packaged parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Very good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2015
I found this site very well built, and really very reassuring. The product sheets are well made in my opinion, and make you want to place an order. The ordering process is not bad... but could be improved if users were not forced to create an account before placing an order. There are sites where the order allows you to create an account without 'blocking' the user. Wide choice of payment, it's very pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
Perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
Excellent service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
I really like the choice available on Traclet. The products are always of quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
Very nice hat, delivered as expected. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Good site, good responsiveness, fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
Very responsive to email requests. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2015
Order perfectly executed !!!!
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