Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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P
Philippe B.
Rating: 5 out of 5
following a purchase from 10/08/2025
Simple, effective, fast.
Super quality.
No problem.
The best…
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Eric C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Great!
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Daniel F.
Rating: 5 out of 5
following a purchase from 07/08/2025
It was very easy to navigate in English and French
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Brett B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very easy to use site.
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Joel B.
Rating: 3 out of 5
following a purchase from 07/08/2025
Very fast delivery, the product seems to be of good quality but the packaging box is too small, the hat is deformed and looks like nothing, I am disappointed. I am not returning it because I need it and hope to be able to shape it properly. I don't think I will place another order on this site.
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Jocelyne S.
Rating: 5 out of 5
following a purchase from 18/06/2025
Perfect
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Grégoire C.
Rating: 5 out of 5
following a purchase from 06/08/2025
Okido
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Bruno C.
Rating: 5 out of 5
following a purchase from 29/07/2025
top seller
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Jean Pascal G.
Rating: 5 out of 5
following a purchase from 07/08/2025
Very nice Goretex Bob, however it is lined with fleece which is not mentioned in the product description, to be checked.
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Philippe R.
Rating: 5 out of 5
following a purchase from 04/08/2025
Here we are dealing with a serious hat maker!
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Georges L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Completely satisfied with my order! Quality hat. Fast delivery. Top!
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Jerome C.
Rating: 5 out of 5
following a purchase from 06/08/2025
top.
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Jean-Philippe M.
Rating: 5 out of 5
following a purchase from 08/08/2025
DELIVERY ON TIME.
ORDER AS EXPECTED.
EVERYTHING IS PERFECT.
THANK YOU
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Léopold K.
Rating: 5 out of 5
following a purchase from 07/08/2025
Quality hat, exactly what I was looking for. Fast and careful shipping, I am satisfied on all points!
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Guy A.
Rating: 5 out of 5
following a purchase from 05/08/2025
Hello, I am very satisfied with the delivery, the package arrived on time and in very good condition, thank you ;o)
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Victor D.
Rating: 5 out of 5
following a purchase from 08/08/2025
Nothing to complain about, I am always satisfied, items, price, packaging, delay, thank you to the Traclet team
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Hakim H.
Rating: 5 out of 5
following a purchase from 08/08/2025
No problem
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Gina L.
Rating: 5 out of 5
following a purchase from 07/08/2025
Perfect. Thank you very much.
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Fabrice P.
Rating: 5 out of 5
following a purchase from 05/08/2025
As usual, always satisfied with the product and service. Keep it up
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Linda D.
Rating: 5 out of 5
following a purchase from 03/08/2025
A site that offers a wide choice of quality hats. I ordered a summer hat and I would order one for autumn. The delivery is fast and the hat is very well protected in the package. Thank you
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Grégoire C.
Rating: 5 out of 5
following a purchase from 06/08/2025
OKido
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Mustapha O.
Rating: 5 out of 5
following a purchase from 07/05/2025
Great service, fast. The quality of the hat is top.
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Vincent L.
Rating: 5 out of 5
following a purchase from 01/08/2025
Smooth navigation on the site. Fast delivery. Product meets my expectations.
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Moustapha T.
Rating: 5 out of 5
following a purchase from 01/08/2025
Fast and as described.
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Doriane J.
Rating: 5 out of 5
following a purchase from 06/08/2025
Order received very quickly. Impeccable customer service.
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Philippe B.
Rating: 5 out of 5
following a purchase from 02/08/2025
pleasant site. fast delivery
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Gisèle M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Article received quickly and exactly as described.
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Fluidity, speed of navigation, important choice and many references in stock.
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Nicole D.
Rating: 5 out of 5
following a purchase from 04/08/2025
Good quality product, comfortable and delivered quickly.
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Jacques C.
Rating: 5 out of 5
following a purchase from 31/07/2025
Everything went well, both the order and the tracking of the journey and the delivery on time. Moreover, this hat suits me perfectly. Thank you.
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Yulia T.
Rating: 5 out of 5
following a purchase from 04/08/2025
Ah, I loved both hats, beautiful, thank you very much!!
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Delphine B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Quality product and fast delivery. Thank you!
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Vincent C.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very good product. Fast delivery.
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Michel B.
Rating: 5 out of 5
following a purchase from 19/07/2025
Ok ok
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Ben B.
Rating: 5 out of 5
following a purchase from 03/08/2025
Beautiful hat. Amazing service. Very good!
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François M.
Rating: 5 out of 5
following a purchase from 02/08/2025
Product quality and speed, very satisfied.
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Anne-Claire P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect!
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Pierre B.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very fast delivery with an adequate box.
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Product meets expectations and delivered on time. It's perfect.
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Jean François M.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very good products, optimal quality. Package made with care. Perfect delivery and deadline respected. Very professional store and site.
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