Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2014
clear site, you can find all sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2014
fast delivery, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2014
Excellent service.
Don't change anything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2014
Very good site, wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2014
I received the product in good condition within the required time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2014
It is very easy to get a contact person on the phone in case of doubt and the information provided is reliable. The announced deadlines are respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2014
Complete and user-friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2014
Website with a clean design, ease of use, it's perfect for me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2014
perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2014
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2014
Fast, serious, no transport damage, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2014
For me who loves hats and always wears them because I have (a hat head) I am delighted with all those I have received so far. Best regards, Dominique
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2014
Functional and ergonomic site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2014
quality products, speed of shipping, quality of service; in short, everything you expect from a sales site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2014
Ergonomic and functional site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2014
Very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2014
User-friendly and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2014
For a first order, a clear site, perfect organization and fast delivery. Great corporate culture.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
very effective and good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2014
lots of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2014
of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2014
Effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2014
Easy to use site. Fast delivery, even outside France.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2014
Very good contact with correspondents and advisors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
good advice, a lot of choices, the organization of the site pages can be a bit heavy, but it still allows for a precise idea of the purchasing possibilities in a model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2014
fast, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2014
no negative remarks. Compliant product, delivery time in accordance with what is announced on the site, satisfactory delivery method
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2014
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2014
perfectly meets my expectations, product, packaging, deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
Very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2014
Given the number of types of hats you have on the site, I have a bit of difficulty finding the gambler straw hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
Great choice. Effective order tracking. If I dared, I would say that with Tracket you are covered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2014
an excellent site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2014
too much for delivery
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