Customer reviews of Chez Mademoiselle

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 774 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 33 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 1 and 3 stars

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Claude
Rating: 3 out of 5
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
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Acheteur Vérifié
Rating: 1 out of 5
I didn't get it!!!
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Carole
Rating: 1 out of 5
I received the wrong size! 85 a instead of 95 a! Unfortunately I realized this too late, after trying it on. I was also given to understand that the 95a size didn't exist, so I would have at least needed the 90a!
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Christiane
Rating: 3 out of 5
delivery time too long
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Acheteur Vérifié
Rating: 1 out of 5
On time but MINABLE packaging worthy of a mop!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2020
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
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Isabelle
Rating: 3 out of 5
following a purchase from 17/08/2020
Size error
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rejane B.
Rating: 1 out of 5
following a purchase from 17/08/2020
Hello, no info on delivery, still nothing received after a week of ordering.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/06/2020
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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John
Rating: 3 out of 5
following a purchase from 20/05/2020
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
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Ady
Rating: 3 out of 5
following a purchase from 30/01/2020
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
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