English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 2 out of 5
The received product is perfect, except that you offer it for order while you do not have it in stock.Waiting+++++
Translated reviews
Customer reviews of Chez Mademoiselle
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 774 published reviews
Summary of reviews
Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
Reviews 2 and 3 stars
Reset filtersS
Rating: 3 out of 5
Delivery time a bit long.
Translated reviews
C
Rating: 3 out of 5
The ordered items arrived with a lot of delay.
Translated reviews
G
Rating: 2 out of 5
Does not meet my expectations
Translated reviews
N
Rating: 3 out of 5
This panty is too big and I thought it would be more shaping.
Translated reviews
B
Rating: 3 out of 5
I thought they could be used multiple times but the fineness of the material prevents reuse. For a single use, it's still expensive.
Translated reviews
J
Rating: 2 out of 5
Purchasing on-line was easy, but the waiting time of 3 months due to stock out was excessive. This vendor needs to provide reliable information about goods in stock, or give firm delivery dates. Though it is a problem with many online retailers, this was by far the worst experience I have had.
Translated reviews
J
Rating: 3 out of 5
The box was damaged, the swimwear inside was OK.
Translated reviews
I
Rating: 3 out of 5
The item ordered was damaged, so I'm disappointed. However, the return and refund worked fine.
Translated reviews
M
Rating: 3 out of 5
The swimsuit was finally what I'd been looking for, and the print is gorgeous. Unfortunately, it only came in very large cups (I'm a size A). So I wrote to customer service to get their opinion. On the strength of their advice, I placed the order, but the bikini is sagging under the armpits and in the bust area. I'm so disappointed
Translated reviews
S
Rating: 2 out of 5
Delivery took a bit long, a week to receive my order, but the item met my expectations.
Translated reviews
C
Rating: 2 out of 5
I was happy to find two! ristretto Deauville bra models in my size on the Chez Mademoiselle website. I immediately ordered and paid. And then I was only sent ONE bra (and refunded)!! I am very disappointed because now I cannot find a second model in my size!!!
Translated reviews
E
Rating: 3 out of 5
The order, placed at the end of September, was a month late. Having said that, I don't usually have any problems with this site. So this was an exception which caused me a few problems, but which won't prevent me from ordering again.
Translated reviews
M
Rating: 2 out of 5
Delivery a little long for my taste
Translated reviews
E
Rating: 2 out of 5
It's a shame, the products are pretty, but they must be in stock and know it when ordering I'm still missing 1 product out of 2 Already paid and I'm still waiting.
Translated reviews
A
Rating: 2 out of 5
I thought I had ordered an SG without underwiring.
Translated reviews
A
Rating: 2 out of 5
Ordered EAEGWEOTP 10 days ago. Still no sign of the merchandise or message that it has been sent :(
Translated reviews
C
Rating: 3 out of 5
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
Translated reviews
A
Rating: 2 out of 5
.
Translated reviews
A
Rating: 3 out of 5
PayPal payment in instalments did not work
Translated reviews
M
Rating: 2 out of 5
I haven't received my order yet, so either the product wasn't in stock or delivery times are very long.
Translated reviews
A
Rating: 2 out of 5
I don't have any tracking information for my order of over 200: are the items in stock or not? What is the approximate delivery time? Has the order been shipped? If so, what are the carrier's details? etc. I do not recommend this site.
Translated reviews
Response from Chez Mademoiselle
Dear customer, delivery times are notified when selecting sizes and quantities. Your tracking number is automatically sent as soon as your order is dispatched. But maybe it's in your spam folder?
N
Rating: 3 out of 5
I did not receive the size I requested. I asked for Small and received 2 medium panties.
Translated reviews
C
Rating: 3 out of 5
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
Translated reviews
B
Rating: 2 out of 5
I've been waiting 10 days for news of my order: no communication, when will it be sent? On the other hand, advertisements arrive regularly. What's the point of encouraging consumers to buy if you can't deliver?
Translated reviews
C
Rating: 3 out of 5
delivery time too long
Translated reviews
D
Rating: 2 out of 5
With just an "on order", the customer could conclude that the item was not in stock. As for delivery time......attendons......
Translated reviews
P
Rating: 2 out of 5
I didn't get my product because it was out of stock but the site still allowed me to order it, so I was disappointed. Refund was made quickly but I would have preferred it if the stock was up to date and I could have received my order.
Translated reviews
A
Rating: 3 out of 5
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
Translated reviews
I
Rating: 3 out of 5
Size error
Translated reviews
F
Rating: 2 out of 5
I had to wait for my delivery and make 2 trips to the post office to pick up my parcel.
Translated reviews
A
Rating: 3 out of 5
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
Translated reviews
B
Rating: 2 out of 5
No stock
Translated reviews
J
Rating: 3 out of 5
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
Translated reviews
A
Rating: 3 out of 5
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
Translated reviews