Customer reviews of Chez Mademoiselle

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 773 published reviews
5 652 84% 4 54 7% 3 18 2% 2 17 2% 1 32 4%

Summary of reviews

Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.

Reviews 2 and 4 stars

Reset filters
E
ERIC J.
Rating: 4 out of 5
following a purchase from 31/05/2026
No problem
Translated reviews
R
REGINE B.
Rating: 4 out of 5
following a purchase from 30/05/2026
Very nice item. Delivery a bit long.
Translated reviews
C
Catherine D.
Rating: 2 out of 5
following a purchase from 13/03/2026
The received product is perfect, except that you offer it for order while you do not have it in stock.Waiting+++++
Translated reviews
N
Nicole R.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good item but the colors are not really representative on the site
Translated reviews
G
Gilles B.
Rating: 2 out of 5
following a purchase from 18/01/2026
Does not meet my expectations
Translated reviews
H
Helene A.
Rating: 4 out of 5
following a purchase from 05/11/2025
Package received well and within the announced timeframe.
Translated reviews
B
Bernard G.
Rating: 4 out of 5
following a purchase from 23/08/2025
Very nice item corresponding to the description, thank you
Translated reviews
S
Sabine H.
Rating: 4 out of 5
following a purchase from 23/06/2025
Great product, great phone contact! I recommend!
Translated reviews
C
christine D.
Rating: 4 out of 5
following a purchase from 26/05/2025
Ordered exactly as described! However, my request for slightly different shipping was not taken into account. That's a shame!
Translated reviews
J
John Y.
Rating: 2 out of 5
following a purchase from 04/03/2025
Purchasing on-line was easy, but the waiting time of 3 months due to stock out was excessive. This vendor needs to provide reliable information about goods in stock, or give firm delivery dates. Though it is a problem with many online retailers, this was by far the worst experience I have had.
Translated reviews
M
Michele H.
Rating: 4 out of 5
following a purchase from 18/05/2025
First order, I am satisfied
Translated reviews
R
Rosemarie G.
Rating: 4 out of 5
following a purchase from 16/05/2025
I didn't evaluate my measurements well, the product is a bit too tight for me, but for the rest, I was satisfied, as always when I contact this brand. It's better to try in-store anyway, it's more reliable!
Translated reviews
G
Gaelle D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Quality of the bandeau is a bit light
Translated reviews
B
brigitte Z.
Rating: 4 out of 5
following a purchase from 12/02/2025
Products conform to order but delivery time a little long
Translated reviews
B
Baudouin V.
Rating: 4 out of 5
following a purchase from 24/01/2025
Ras
Translated reviews
M
marie-annick M.
Rating: 4 out of 5
following a purchase from 13/01/2025
item conforms to my expectations.delivery time a little slow.
Translated reviews
A
angelas C.
Rating: 4 out of 5
following a purchase from 07/01/2025
Great bikini bottom just took a while to arrive
Translated reviews
M
Michelle N.
Rating: 4 out of 5
following a purchase from 27/11/2024
very well
Translated reviews
C
CHRISTINE W.
Rating: 4 out of 5
following a purchase from 25/11/2024
Everything went well.
Translated reviews
P
PASCALE M.
Rating: 4 out of 5
following a purchase from 17/11/2024
Nothing to complain about. Items met my expectations. Delivery RAS
Translated reviews
M
Margaret S.
Rating: 4 out of 5
following a purchase from 20/10/2024
Oversized nightgowns (need for alterations) but good quality.
Translated reviews
R
Raminta Z.
Rating: 4 out of 5
following a purchase from 19/08/2024
Pros: nice to find my favourite French brand online and that they send to my destination. Cons: pricey delivery and non-responsive client service. Wrong amount refunded once, no reaction after enquiry.
Translated reviews
N
Nicole G.
Rating: 4 out of 5
following a purchase from 19/06/2024
Delivery far too long 3 week wait
Translated reviews
F
Françoise D.
Rating: 4 out of 5
following a purchase from 17/06/2024
Item too hot. Bathrobe returned. Refund made. Thank you so much.
Translated reviews
F
Françoise M.
Rating: 4 out of 5
following a purchase from 18/05/2024
Perfectly packaged parcel received in perfect condition. A rather long delivery time nevertheless with little information from Mondial Relay.
Translated reviews
D
denis D.
Rating: 4 out of 5
following a purchase from 01/04/2024
Serious service
Translated reviews
S
sylvie C.
Rating: 2 out of 5
following a purchase from 06/03/2024
Delivery took a bit long, a week to receive my order, but the item met my expectations.
Translated reviews
C
C V.
Rating: 2 out of 5
following a purchase from 15/02/2024
I was happy to find two! ristretto Deauville bra models in my size on the Chez Mademoiselle website. I immediately ordered and paid. And then I was only sent ONE bra (and refunded)!! I am very disappointed because now I cannot find a second model in my size!!!
Translated reviews
R
Regine P.
Rating: 4 out of 5
following a purchase from 10/02/2024
C
Translated reviews
D
DOMINIQUE P.
Rating: 4 out of 5
following a purchase from 22/12/2023
Good quality. A little expensive though. The parcel arrived well after Christmas.
Translated reviews
D
Daniel D.
Rating: 4 out of 5
following a purchase from 24/11/2023
A little less satisfied this time, because the fabric is very nice but too light and transparent. I don't think this was specified in the description.
Translated reviews
F
françoise M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Products meet my expectations, very pleasant body
Translated reviews
M
Micheline T.
Rating: 4 out of 5
following a purchase from 17/10/2023
I've been a customer for several years now, and I'm always satisfied with the quality of the product and the timely delivery.
Translated reviews
F
François J.
Rating: 4 out of 5
following a purchase from 07/10/2023
good
Translated reviews
S
SOPHIA I.
Rating: 4 out of 5
following a purchase from 27/08/2023
Excellent service. Thank you!
Translated reviews
S
Simone G.
Rating: 4 out of 5
following a purchase from 06/08/2023
The nightdress is a little long for its size.
Translated reviews
M
Martine A.
Rating: 2 out of 5
following a purchase from 26/07/2023
Delivery a little long for my taste
Translated reviews
E
Elisabeth D.
Rating: 2 out of 5
following a purchase from 17/07/2023
It's a shame, the products are pretty, but they must be in stock and know it when ordering I'm still missing 1 product out of 2 Already paid and I'm still waiting.
Translated reviews
S
Sophie
Rating: 4 out of 5
Fine
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
Great!
Translated reviews
We use cookies for audience measurement and improving user experience.