The store consistently delivers on product quality and workmanship, with many customers noting beautiful, high-quality lingerie, organza bras, and carefully crafted nightgowns that meet expectations and look as described. Delivery and packaging are repeatedly described as fast or careful, with items arriving in good condition and well-wrapped, and the service experience is praised as reliable and attentive, including friendly staff and smooth returns when needed. The product range and fit are highlighted as a strength, with a large selection, accurate items, and a straightforward ordering process that often meets or exceeds expectations in timing and order accuracy. Overall, customers appreciate the dependable service, strong product presentation, and thoughtful packaging, reflecting a positive shopping experience.
Regarding the use of your site, the shipping, the respect of deadlines, no problem!!! However, I am very, very disappointed with the purchased product. I used to buy the Wacoal invisible high-waisted panties on your site, which were of excellent quality. The one delivered is of very poor quality, stretches, rolls,......... . Very, very disappointed.
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Eric J.
Rating: 4 out of 5
following a purchase from 31/05/2026
No problem
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Regine B.
Rating: 4 out of 5
following a purchase from 30/05/2026
Very nice item. Delivery a bit long.
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Nicole R.
Rating: 4 out of 5
following a purchase from 04/04/2026
Good item but the colors are not really representative on the site
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Sandrine L.
Rating: 3 out of 5
following a purchase from 15/03/2026
Delivery time a bit long.
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Claude S.
Rating: 3 out of 5
following a purchase from 03/02/2026
The ordered items arrived with a lot of delay.
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Nathalie R.
Rating: 3 out of 5
following a purchase from 21/12/2025
This panty is too big and I thought it would be more shaping.
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Helene A.
Rating: 4 out of 5
following a purchase from 05/11/2025
Package received well and within the announced timeframe.
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Bernard G.
Rating: 4 out of 5
following a purchase from 23/08/2025
Very nice item corresponding to the description, thank you
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Sabine H.
Rating: 4 out of 5
following a purchase from 23/06/2025
Great product, great phone contact! I recommend!
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Christine D.
Rating: 4 out of 5
following a purchase from 26/05/2025
Ordered exactly as described! However, my request for slightly different shipping was not taken into account. That's a shame!
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Brigitte P.
Rating: 3 out of 5
following a purchase from 24/05/2025
I thought they could be used multiple times but the fineness of the material prevents reuse. For a single use, it's still expensive.
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Michele H.
Rating: 4 out of 5
following a purchase from 18/05/2025
First order, I am satisfied
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Rosemarie G.
Rating: 4 out of 5
following a purchase from 16/05/2025
I didn't evaluate my measurements well, the product is a bit too tight for me, but for the rest, I was satisfied, as always when I contact this brand. It's better to try in-store anyway, it's more reliable!
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Jiri M.
Rating: 3 out of 5
following a purchase from 19/04/2025
The box was damaged, the swimwear inside was OK.
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Gaelle D.
Rating: 4 out of 5
following a purchase from 04/04/2025
Quality of the bandeau is a bit light
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Brigitte Z.
Rating: 4 out of 5
following a purchase from 12/02/2025
Products conform to order but delivery time a little long
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Baudouin V.
Rating: 4 out of 5
following a purchase from 24/01/2025
Ras
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Marie-Annick M.
Rating: 4 out of 5
following a purchase from 13/01/2025
item conforms to my expectations.delivery time a little slow.
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Angelas C.
Rating: 4 out of 5
following a purchase from 07/01/2025
Great bikini bottom just took a while to arrive
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Michelle N.
Rating: 4 out of 5
following a purchase from 27/11/2024
very well
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Christine W.
Rating: 4 out of 5
following a purchase from 25/11/2024
Everything went well.
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Pascale M.
Rating: 4 out of 5
following a purchase from 17/11/2024
Nothing to complain about. Items met my expectations. Delivery RAS
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Margaret S.
Rating: 4 out of 5
following a purchase from 20/10/2024
Oversized nightgowns (need for alterations) but good quality.
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Raminta Z.
Rating: 4 out of 5
following a purchase from 19/08/2024
Pros: nice to find my favourite French brand online and that they send to my destination. Cons: pricey delivery and non-responsive client service. Wrong amount refunded once, no reaction after enquiry.
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Isabelle F.
Rating: 3 out of 5
following a purchase from 21/06/2024
The item ordered was damaged, so I'm disappointed. However, the return and refund worked fine.
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Nicole G.
Rating: 4 out of 5
following a purchase from 19/06/2024
Delivery far too long 3 week wait
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Françoise D.
Rating: 4 out of 5
following a purchase from 17/06/2024
Item too hot. Bathrobe returned. Refund made. Thank you so much.
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Marie M.
Rating: 3 out of 5
following a purchase from 04/06/2024
The swimsuit was finally what I'd been looking for, and the print is gorgeous. Unfortunately, it only came in very large cups (I'm a size A). So I wrote to customer service to get their opinion. On the strength of their advice, I placed the order, but the bikini is sagging under the armpits and in the bust area. I'm so disappointed
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Françoise M.
Rating: 4 out of 5
following a purchase from 18/05/2024
Perfectly packaged parcel received in perfect condition. A rather long delivery time nevertheless with little information from Mondial Relay.
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Denis D.
Rating: 4 out of 5
following a purchase from 01/04/2024
Serious service
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Regine P.
Rating: 4 out of 5
following a purchase from 10/02/2024
C
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Dominique P.
Rating: 4 out of 5
following a purchase from 22/12/2023
Good quality. A little expensive though. The parcel arrived well after Christmas.
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Daniel D.
Rating: 4 out of 5
following a purchase from 24/11/2023
A little less satisfied this time, because the fabric is very nice but too light and transparent. I don't think this was specified in the description.
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Françoise M.
Rating: 4 out of 5
following a purchase from 18/10/2023
Products meet my expectations, very pleasant body
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Ester L.
Rating: 3 out of 5
following a purchase from 25/09/2023
The order, placed at the end of September, was a month late. Having said that, I don't usually have any problems with this site. So this was an exception which caused me a few problems, but which won't prevent me from ordering again.
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Micheline T.
Rating: 4 out of 5
following a purchase from 17/10/2023
I've been a customer for several years now, and I'm always satisfied with the quality of the product and the timely delivery.
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François J.
Rating: 4 out of 5
following a purchase from 07/10/2023
good
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Sophia I.
Rating: 4 out of 5
following a purchase from 27/08/2023
Excellent service. Thank you!
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Simone G.
Rating: 4 out of 5
following a purchase from 06/08/2023
The nightdress is a little long for its size.
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