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A
Rating: 4 out of 5
Great!
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Customer reviews of Chez Mademoiselle
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 774 published reviews
Summary of reviews
Chez Mademoiselle consistently delivers on product quality and careful packaging, with many mentions of items arriving in perfect condition, well-wrapped, and matching descriptions. The delivery and shipping are described as fast and reliable, with items often arriving within the stated timeframe and orders arriving quickly, while staff and service are noted as friendly, helpful, and efficient. There is frequent emphasis on a wide selection and successful satisfaction with purchases, including well-made lingerie and nightdresses, careful packaging, and smooth returns or exchanges when needed. Overall, customers praise the reliability, quality craftsmanship, attentive service, and the breadth of options available.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Fine
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M
Rating: 4 out of 5
Fine
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J
Rating: 4 out of 5
very friendly on the phone very competent with all my questions very satisfied
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S
Rating: 4 out of 5
Very good product. Delivery was complicated due to loss of package.
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F
Rating: 4 out of 5
Fine
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C
Rating: 3 out of 5
I placed an order which was dispatched on 24/11 and today is 3/12: I still haven't received it! by Mondial RELAY.
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S
Rating: 4 out of 5
Personalized follow-up of my order even though the item ordered did not exist. The person who called me was perfectly kind and professional.
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A
Rating: 4 out of 5
Good service, good product. Waiting because product not in stock
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D
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
PayPal payment in instalments did not work
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D
Rating: 4 out of 5
In the photos of my article, the transparency of the fabric is much less pronounced.
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B
Rating: 4 out of 5
Fine
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M
Rating: 4 out of 5
Excellent quality products, a site that showcases them and is very easy to use.
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N
Rating: 3 out of 5
I did not receive the size I requested. I asked for Small and received 2 medium panties.
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C
Rating: 3 out of 5
Delivery time too long. Problem with the size delivered (too many different sizes offered, making it difficult to choose and order the correct size: D, F/B, E/I, UK). Apart from the fact that it's better to specify at the outset that the package will be delivered to a collection point. The package will be returned today for a larger size.
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S
Rating: 4 out of 5
Well done site but delivery time not fast, 1 week even paying a supplement a delivery under 24h . Packaging of the goods very average, in an envelope of poor quality, the clothes had been removed from their original packaging, just a tissue paper and a plastic envelope of poor quality.
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C
Rating: 3 out of 5
delivery time too long
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A
Rating: 3 out of 5
The weak point is really the delivery !!!! Items are always in stock, but patience is required...... Otherwise, very good articles
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V
Rating: 4 out of 5
Perfect
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I
Rating: 3 out of 5
Size error
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A
Rating: 4 out of 5
I put average for the delivery, it is for colissimo. Chez Mademoiselle dispatches orders quickly, but colissimo doesn't always meet its deadlines.
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A
Rating: 4 out of 5
Beautiful underwear set!
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M
Rating: 4 out of 5
Summary packaging for a top-of-the-range product, no hygienic protection for the purchase of an ERES swimsuit, very fast 2-day delivery.
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A
Rating: 4 out of 5
Good advice , large choice of quality. Delivery by post.
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A
Rating: 3 out of 5
The gift arrived on Monday, so after Mother's Day ... I had planned well in terms of day The package itself is very good
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J
Rating: 3 out of 5
Received in good time, but the packaging was limited. The bubble envelope didn't close properly due to the size of the product, wrapped in gift paper since it's for a gift, not yet opened so no opinion on the product itself.
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I
Rating: 4 out of 5
Very satisfied with the product ordered but the delivery time was very, very long. I am aware of the particular context in which we live but I ordered on other sites and the product arrived very quickly despite the health crisis.
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M
Rating: 4 out of 5
I missed the delivery although my order was around 240 and there was a defect on one of the silk skin knitwear but being very unwell I kept it as I didn't have the courage to send it back by post, which is why I didn't like it very much.
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G
Rating: 4 out of 5
Very good products
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A
Rating: 3 out of 5
Very fast order processing. On receipt of the parcel I was disappointed: the parcel posted on 15/01 arrived on 24/01 and the color was not what I expected. In fact, for a "crème brûlée" color, I was expecting it to "lean towards yellow", but in the end it was the "flesh" color. As the bra was too tight, I returned the set.
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C
Rating: 4 out of 5
delivery time a little long product as described
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