The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
All reviews
M
Martine
Rating: 5 out of 5
following a purchase from 11/12/2022
I am delighted with my purchase. One of the people I spoke to on the phone went out of her way to ensure that my order was delivered on time.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your positive feedback! Our team is always ready to help you! Wishing you a pleasant day.
D
Dorine
Rating: 2 out of 5
following a purchase from 20/12/2022
Order cancelled with great difficulty 2 weeks ago and I still have not been reimbursed.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We're sorry, we were a little confused because your review does not correspond to the order you canceled, since you received it. The other order was cancelled on December 8, so don't worry, refunds are made within 15 days :) Hoping you're satisfied with your order, and wishing you happy holidays and a good day! :D
S
Sabrina B.
Rating: 5 out of 5
following a purchase from 30/11/2022
I ordered 2 figurines as gifts for Christmas. They were delivered faster than expected and the 2 figurines are very nice.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your comment! :DBalive day & happy holidays to you!
M
Morgane
Rating: 5 out of 5
following a purchase from 14/12/2022
Great experience!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a comment! See you soon on our site! :DBalive day & happy holidays!
P
Pascal C.
Rating: 5 out of 5
following a purchase from 18/12/2022
Good service as usual, with answers to our questions about the order.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience and for your loyalty! :DBalive day & happy holidays!
N
Noah
Rating: 5 out of 5
following a purchase from 04/12/2022
Simple and efficient service, even if the site can be slow. We can easily sort our searches and we have a good tracking system from start to finish with a fairly good speed. (Experience made on a product already in stock)
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our site! See you soon! :DV Wishing you a pleasant day and happy holidays.
F
Fabienne A.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast delivery, we're kept informed, reimbursed very quickly in case of shortage. Pleased with this 1st contact.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience on our store! See you soon on our site! :DV Wishing you a pleasant day & happy holidays!
C
Céline
Rating: 5 out of 5
following a purchase from 16/12/2022
Beautiful figurines !!!! A top gift!!!! Express delivery and perfect gift.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! :DBalive day & happy holidays!
C
Charline S.
Rating: 2 out of 5
following a purchase from 03/12/2022
Delays not respected in relation to the site. Support that responds when it suits them - Infamous support, I think that even FNAC does better.EditIf you do not assume the deadlines do not get ahead with false advertising.Paypal has contacted me to give me right. Sincerely a customer who will never order again! Order of the 4th received on the 12th, almost a week late! :)
Translated reviews
Response from CHIBI AKIHABARA
Hello,We apologize for the delay, as customer service explained to you, with the holiday season and Black Friday, order processing is taking longer than usual. Following your complaint, the returns procedure has been sent to you by our after-sales service. Please do not hesitate to contact us again if necessary.
R
Romain R.
Rating: 5 out of 5
following a purchase from 12/12/2022
The parcel arrived on time and was carefully packed. I will order again without hesitation.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! See you soon! Have a nice day.
K
Kevin P.
Rating: 4 out of 5
following a purchase from 18/12/2022
The delivery was fast! However, the name of the item was written on the box and this unfortunately spoiled my surprise for my girlfriend's Christmas present.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review! Unfortunately, as the resin packages are very large, we don't have the possibility of repackaging it, and so indeed the name is noted on the package. We're sorry for the inconvenience, and hope that this gift will have been more than useful to him! Wishing you a happy holiday and a good day!
K
Karine H.
Rating: 5 out of 5
following a purchase from 30/11/2022
Always fast delivery despite numerous orders. The figurines are well protected in the parcel.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience! :DV Wishing you a good day.
P
Philippe
Rating: 5 out of 5
following a purchase from 29/11/2022
Fast order tracking and shipping. Products well packaged. Perfect!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DBay good day!
C
Client
Rating: 4 out of 5
following a purchase from 08/12/2022
Perfect items. Disappointing place of delivery, not the one requested.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your feedback! During the Christmas period, the relay points are overloaded, and it sometimes happens that the carriers distribute the goods over several collection points. We apologize for the inconvenience and wish you a pleasant day.
J
Jeal
Rating: 5 out of 5
following a purchase from 09/12/2022
The site is top-notch, and despite being out of stock on one of the figurines I had ordered, my order was sent and I was reimbursed directly without having to take the slightest action.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! See you soon on our site! Have a nice day.
T
Thomas G.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good service and product quality up to my expectations. I recommend ????
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day.
E
Emma R.
Rating: 5 out of 5
following a purchase from 06/12/2022
It's super well packaged and super fast. I recommend it.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your recommendation and your opinion! :DV Wishing you a pleasant day.
K
Karine B.
Rating: 5 out of 5
following a purchase from 01/12/2022
I discovered this site by chance because it offered the best price for a figurine I wanted to buy, and I was surprised by the speed of shipping! A serious and very efficient site.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! We are delighted to hear that you are satisfied! See you soon! Have a nice day.
R
Rémy T.
Rating: 5 out of 5
following a purchase from 24/11/2022
Very satisfied with the site and delivery was fast. The figurines arrived very well packed and the boxes in perfect condition.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! See you soon on our website! Have a nice day.
V
Vivianec
Rating: 5 out of 5
following a purchase from 04/12/2022
Excellent figures, plenty of choice. Fast, accurate delivery.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon on our site! Have a nice day.
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 12/12/2022
Magnificent figures. Very good packaging. Delay due to the manufacturer concerning the Yu-Gi-Oh figurine but CHIBI-AKIHABARA always replied to emails requesting information. I highly recommend this site for any purchase.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for sharing your experience about your order and our store! :DV Wishing you a pleasant day.
D
Denism2
Rating: 5 out of 5
following a purchase from 09/12/2022
Very good, product conforms: reliable site, fast and accurate delivery
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your review! We are delighted that you are satisfied :D See you soon on our site! Have a nice day.
M
Melanie C.
Rating: 5 out of 5
following a purchase from 23/11/2022
Second time I've ordered and I'm not disappointed, fast delivery, well packaged product.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! See you soon!
T
Thenot
Rating: 5 out of 5
following a purchase from 13/12/2022
A benchmark for figurinesAnd superb after-sales service !!!!
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you very much for your comment! Customer service is always at your disposal if needed :D See you soon at Chibi! Wishing you a pleasant day.
B
Brun
Rating: 5 out of 5
following a purchase from 10/12/2022
Super company, fast, accurate order, I recommend
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your comment! :DGood day.
S
Shirley
Rating: 5 out of 5
following a purchase from 08/12/2022
Top nothing to say?
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! We hope to see you soon!
L
Laurent
Rating: 5 out of 5
following a purchase from 24/11/2022
I'm always satisfied with my purchases from this merchant, and there's always a great choice (license, price...) I recommend this site.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your loyalty! See you soon! Have a nice day.
J
Johnny
Rating: 2 out of 5
following a purchase from 12/12/2022
2 orders received out of 6 without any intervention on my part I still won't have any news, moreover no effort on their part for my order search via my account or name...
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are sorry for the delay, customer service is currently dealing with your case so that your packages are sent as soon as possible.Wishing you a good day.
L
Laura P.
Rating: 5 out of 5
following a purchase from 04/12/2022
Top-notch figurine with surprisingly good detailsTop-notch value for money
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! :DV Wishing you a pleasant day.
J
Jacques
Rating: 5 out of 5
following a purchase from 08/12/2022
Received quickly, very well protected
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
A
Axel G.
Rating: 5 out of 5
following a purchase from 05/12/2022
SuperFast shipping
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
R
Romain
Rating: 5 out of 5
following a purchase from 11/12/2022
Very large choice of productsPerson very professional because if there is a concern it warns person very serious never disappointed.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for your loyalty and your feedback on your order! Have a nice day.
M
Mailleux E.
Rating: 5 out of 5
following a purchase from 01/12/2022
quick service
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for taking the time to post a review! Have a nice day.
L
Lionel
Rating: 5 out of 5
following a purchase from 30/11/2022
Order dispatched promptly, figurine as pictured, very well packaged. Nickel
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
M
M. S.
Rating: 5 out of 5
following a purchase from 24/11/2022
Super store selling figurines that delivers to Reunion.fast shipping and super well packaged.good e-commerce site. I recommend for Reunion.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience! Have a nice day.
C
Client
Rating: 5 out of 5
following a purchase from 04/12/2022
Very realistic and well packaged. Thank you.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! :DV Wishing you a nice day.
F
Fabrice
Rating: 5 out of 5
following a purchase from 06/12/2022
Very good professionalismPackages received quickly and very well packaged
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for sharing your experience about your order! Have a nice day.
C
Camille R.
Rating: 5 out of 5
following a purchase from 02/12/2022
I received the figurine on time, it was perfectly packaged so there was little risk of it being damaged. I'm very happy with my purchase!
Translated reviews
Response from CHIBI AKIHABARA
Hello,We are delighted to hear that you are satisfied with your order! Thank you for your feedback! Have a nice day.
L
Lisa G.
Rating: 4 out of 5
following a purchase from 30/11/2022
Difficulties because the parcel was not collected and I was not informed. But after a few exchanges, the refund was made.
Translated reviews
Response from CHIBI AKIHABARA
Hello,We've received your customer service message and we'll be in touch shortly. Concerning the shipment of your parcel, the carrier you have chosen will send you an e-mail, then 2 sms: one the day before its arrival in the relay point, and one the day of its reception. We are sorry that you were unable to receive your parcel, we will proceed with the refund as soon as possible.wishing you a good day.cordially.
H
Hubert
Rating: 4 out of 5
following a purchase from 07/12/2022
So nothing to say about shipping, very fast, but some figurines were really very small, very disappointed.
Translated reviews
Response from CHIBI AKIHABARA
Hello,Thank you for leaving a review! The size of the figurines is indicated on the product sheet as well as other additional information. Wishing you a nice day.
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 