Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

All reviews

Acheteur Vérifié

Published on 09/05/2022 à 00h00 following a purchase from 29/04/2022

Perfect!

Translated reviews

Response from Cimaises-et-plus Published on 12/05/2022

Thank you!

Acheteur Vérifié

Published on 05/05/2022 à 00h00 following a purchase from 23/04/2022

Fast delivery and compliant... I recommend!

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Response from Cimaises-et-plus Published on 08/05/2022

Thank you very much for your comment!

Acheteur Vérifié

Published on 04/05/2022 à 00h00 following a purchase from 21/04/2022

Nothing, I haven't unpacked yet.

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Response from Cimaises-et-plus Published on 07/05/2022

Thank you!

Acheteur Vérifié

Published on 03/05/2022 à 00h00 following a purchase from 14/04/2022

The material is of very good quality and the installation was very easy.

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Response from Cimaises-et-plus Published on 06/05/2022

Thank you!

Acheteur Vérifié

Published on 02/05/2022 à 00h00 following a purchase from 21/04/2022

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Response from Cimaises-et-plus Published on 05/05/2022

Thank you for this evaluation :)

Acheteur Vérifié

Published on 02/05/2022 à 00h00 following a purchase from 20/04/2022

The items sent by mail are poorly protected, they often arrive slightly damaged. Difficult to check upon arrival of the package with a delivery person who is often in a hurry. It can be seen that the care given to the order is not up to par. Two shipments, two quality or quantity issues. It's a shame. Knowing that carriers throw packages into their van, the preparation service for shipping should pay more attention to the packaging.

Translated reviews

Response from Cimaises-et-plus Published on 05/05/2022

Hello, We are sorry that the delivery person damaged your package, we do take all necessary care in packaging and add cushioning when necessary. I will forward your information to the logistics department. Our apologies for this inconvenience. Have a nice day. The Cimaises & Plus Team

Acheteur Vérifié

Published on 30/04/2022 à 00h00 following a purchase from 19/04/2022

Very satisfactory.

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Response from Cimaises-et-plus Published on 03/05/2022

Thank you!

Acheteur Vérifié

Published on 29/04/2022 à 00h00 following a purchase from 18/04/2022

Easy purchase on the site. Product delivered very quickly. I am satisfied.

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Response from Cimaises-et-plus Published on 02/05/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 29/04/2022 à 00h00 following a purchase from 13/04/2022

The material is in accordance with the order. There was a delay for the first rods, but we know that deliveries have been difficult for some time. Thank you for the quality of the material and the service.

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Response from Cimaises-et-plus Published on 02/05/2022

A big thank you for your message and for your understanding. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 26/04/2022 à 00h00 following a purchase from 31/03/2022

Choice, speed, quality, everything is perfect.

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Response from Cimaises-et-plus Published on 29/04/2022

A big thank you!

Acheteur Vérifié

Published on 23/04/2022 à 00h00 following a purchase from 13/04/2022

Perfect.

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Response from Cimaises-et-plus Published on 26/04/2022

Thank you!

Acheteur Vérifié

Published on 22/04/2022 à 00h00 following a purchase from 12/04/2022

Perfect.

Translated reviews

Response from Cimaises-et-plus Published on 25/04/2022

Thank you very much!

Acheteur Vérifié

Published on 21/04/2022 à 00h00 following a purchase from 08/04/2022

Fast shipping with tracking, very satisfied with the products which are of quality.

Translated reviews

Response from Cimaises-et-plus Published on 24/04/2022

Hello Madam, A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 21/04/2022 à 00h00 following a purchase from 11/04/2022

Amazing choice of material. Delivery on time. However, although living in Belgium, I had my goods delivered in France to friends, because the difference in delivery price is enormous. Otherwise, everything is OK, and the possible help before purchase is also OK.

Translated reviews

Response from Cimaises-et-plus Published on 24/04/2022

A big thank you for your comment. Indeed, our only and unique flat rate for Belgium is 19.90 euros. These shipping costs are valid regardless of the quantities and whether there are lengths or not. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 19/04/2022 à 00h00 following a purchase from 08/04/2022

5/5.

Translated reviews

Response from Cimaises-et-plus Published on 22/04/2022

Thank you!

Acheteur Vérifié

Published on 18/04/2022 à 00h00 following a purchase from 28/03/2022

Very good quality of products and delivery.

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Response from Cimaises-et-plus Published on 21/04/2022

Thank you!!

Acheteur Vérifié

Published on 18/04/2022 à 00h00 following a purchase from 07/04/2022

It's perfect!!! Thank you ... :) .

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Response from Cimaises-et-plus Published on 21/04/2022

Thank you for the comment! Have a nice day. Coralie P.

Acheteur Vérifié

Published on 16/04/2022 à 00h00 following a purchase from 03/04/2022

Very satisfied, despite the very high shipping costs.

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Response from Cimaises-et-plus Published on 19/04/2022

Thank you for your comment!

Acheteur Vérifié

Published on 16/04/2022 à 00h00 following a purchase from 27/03/2022

Delivered on time, very well protected picture rails. This is the third time in 10 years that I buy this type of picture rails from this supplier and I am very satisfied.

Translated reviews

Response from Cimaises-et-plus Published on 19/04/2022

A big thank you for your comment and for your loyalty! We are delighted to know you are satisfied with our services :) Have a nice day, Coralie P.

Acheteur Vérifié

Published on 15/04/2022 à 00h00 following a purchase from 02/04/2022

Hello, We have received the 15 picture rails and hooks ordered. We had ordered 20 in 2021. Your prices have increased by 5.54% compared to last year ... Best regards.

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Acheteur Vérifié

Published on 15/04/2022 à 00h00 following a purchase from 04/04/2022

Delivery 48 hours later after respecting it is a pleasure because it is increasingly rare to have deadlines on the internet. I recommend.

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Acheteur Vérifié

Published on 15/04/2022 à 00h00 following a purchase from 03/04/2022

Everything went very well. Thank you.

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Response from Cimaises-et-plus Published on 18/04/2022

Thank you!

Acheteur Vérifié

Published on 15/04/2022 à 00h00 following a purchase from 24/03/2022

Easy to set up, discreet!

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Response from Cimaises-et-plus Published on 18/04/2022

Thank you!

Acheteur Vérifié

Published on 14/04/2022 à 00h00 following a purchase from 02/04/2022

Perfect and very fast.

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Response from Cimaises-et-plus Published on 17/04/2022

Thank you very much!

Acheteur Vérifié

Published on 14/04/2022 à 00h00 following a purchase from 01/04/2022

Incomplete order, key parts forgotten in the shipment. It took two tries.

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Response from Cimaises-et-plus Published on 17/04/2022

Thank you!

Acheteur Vérifié

Published on 14/04/2022 à 00h00 following a purchase from 01/04/2022

I have been using the Cimaise system for years and I have never been disappointed by the various products from this company.

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Response from Cimaises-et-plus Published on 17/04/2022

Thank you!

Acheteur Vérifié

Published on 13/04/2022 à 00h00 following a purchase from 26/03/2022

Everything went well for this order.

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Response from Cimaises-et-plus Published on 16/04/2022

Thank you for your feedback.

Acheteur Vérifié

Published on 11/04/2022 à 00h00 following a purchase from 29/03/2022

Great, nothing to say.

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Response from Cimaises-et-plus Published on 14/04/2022

Thank you very much!

Acheteur Vérifié

Published on 10/04/2022 à 00h00 following a purchase from 30/03/2022

Customer service not very friendly.

Translated reviews

Response from Cimaises-et-plus Published on 13/04/2022

Hello, We are sorry to have given you this impression. We hope to see you again on the site and change your mind. Have a good day, The Cimaises & Plus Team

Acheteur Vérifié

Published on 09/04/2022 à 00h00 following a purchase from 29/03/2022

Efficiency, perfect follow-up, this is the second time we order and we are delighted with their professionalism. We recommend.

Translated reviews

Response from Cimaises-et-plus Published on 12/04/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 09/04/2022 à 00h00 following a purchase from 28/03/2022

Thank you for the speed of your delivery of quality products! Best regards, Jacques Trouvé.

Translated reviews

Response from Cimaises-et-plus Published on 12/04/2022

With pleasure! Thank you for your feedback :)

Acheteur Vérifié

Published on 09/04/2022 à 00h00 following a purchase from 29/03/2022

Goods and delivery perfect.

Translated reviews

Response from Cimaises-et-plus Published on 12/04/2022

Thank you!

Acheteur Vérifié

Published on 08/04/2022 à 00h00 following a purchase from 29/03/2022

Fast delivery, order in line with our expectations. Perfect!

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Response from Cimaises-et-plus Published on 11/04/2022

Thank you very much!

Acheteur Vérifié

Published on 08/04/2022 à 00h00 following a purchase from 28/03/2022

Impeccable. Fast and careful delivery. Completely satisfied.

Translated reviews

Response from Cimaises-et-plus Published on 11/04/2022

Thank you for your feedback!

Acheteur Vérifié

Published on 07/04/2022 à 00h00 following a purchase from 27/03/2022

Perfect.

Translated reviews

Response from Cimaises-et-plus Published on 10/04/2022

Thank you!

Acheteur Vérifié

Published on 05/04/2022 à 00h00 following a purchase from 23/03/2022

Material received quickly, well packaged, in accordance with what I expected... what more can I say, I am very satisfied!

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Response from Cimaises-et-plus Published on 08/04/2022

A big thank you for your comment! We are happy to know you are satisfied. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 04/04/2022 à 00h00 following a purchase from 24/03/2022

It's a pity that there are no hooks for 40m. Recommended to place them 40 cm apart, but in the end you are missing some clips to secure the last 4 meters..

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Response from Cimaises-et-plus Published on 07/04/2022

Hello, We plan for 6 clips per 200 cm bar (one every 40 cm). You should have had enough, maybe we forgot some? I will email you about this. Have a nice day, Coralie P.

Acheteur Vérifié

Published on 03/04/2022 à 00h00 following a purchase from 23/03/2022

Professional products.

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Response from Cimaises-et-plus Published on 06/04/2022

Thank you!

Acheteur Vérifié

Published on 02/04/2022 à 00h00 following a purchase from 19/03/2022

A perfect choice, very fast delivery and perfectly packaged. Thanks to the customer service that also helps to explain some installation details.

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Response from Cimaises-et-plus Published on 05/04/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 01/04/2022 à 00h00 following a purchase from 21/03/2022

Nothing to say.

Translated reviews