Customer reviews of Cimaises-et-plus

9,2 /10

Based on 4 086 published reviews

5 3 021 74% 4 706 17% 3 219 5% 2 62 2% 1 78 2%

Summary of reviews

Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.

All reviews

Acheteur Vérifié

Published on 06/10/2022 à 00h00 following a purchase from 24/09/2022

Fok.

Translated reviews

Response from Cimaises-et-plus Published on 09/10/2022

Thank you!

Acheteur Vérifié

Published on 06/10/2022 à 00h00 following a purchase from 25/09/2022

Very good material, very professional after-sales service, serious company with a significant choice.

Translated reviews

Response from Cimaises-et-plus Published on 09/10/2022

Thank you very much for your comment! Have a nice day. Coralie P.

Acheteur Vérifié

Published on 03/10/2022 à 00h00 following a purchase from 21/09/2022

Quality products, fast delivery and packaging in good condition upon receipt.

Translated reviews

Response from Cimaises-et-plus Published on 06/10/2022

Thank you!

Acheteur Vérifié

Published on 02/10/2022 à 00h00 following a purchase from 22/09/2022

Received in perfect condition in record time. Nothing to complain about.

Translated reviews

Response from Cimaises-et-plus Published on 05/10/2022

Thank you :)

Acheteur Vérifié

Published on 01/10/2022 à 00h00 following a purchase from 21/09/2022

Product as described and installed.

Translated reviews

Response from Cimaises-et-plus Published on 04/10/2022

Thank you for this feedback!

Acheteur Vérifié

Published on 30/09/2022 à 00h00 following a purchase from 16/09/2022

Fast shipping and delivery.

Translated reviews

Response from Cimaises-et-plus Published on 03/10/2022

Thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 23/09/2022 à 00h00 following a purchase from 12/09/2022

Good.

Translated reviews

Response from Cimaises-et-plus Published on 26/09/2022

Thank you!

Acheteur Vérifié

Published on 23/09/2022 à 00h00 following a purchase from 12/09/2022

Product = Very good, Order preparation and shipping = Very good Delivery by the carrier "DPD" = Disappointing. 3 delivery delays in three days.

Translated reviews

Response from Cimaises-et-plus Published on 26/09/2022

Thank you for your comment, we are sorry that you had several delivery delays. We will pass this information on to our sales representative at DPD. Have a nice day,

Acheteur Vérifié

Published on 23/09/2022 à 00h00 following a purchase from 11/09/2022

Completely satisfied with both the material and the delivery times.

Translated reviews

Response from Cimaises-et-plus Published on 26/09/2022

Thank you!

Acheteur Vérifié

Published on 22/09/2022 à 00h00 following a purchase from 09/09/2022

The cables in the kit detach too easily, those ordered as supplements are of better quality.

Translated reviews

Response from Cimaises-et-plus Published on 25/09/2022

Hello, The wires included in the ECO kit fit from one side of the rail and support 15 kg compared to 20 kg for the TWISTER wires you ordered separately. The TWISTER wires fit from underneath the rail by making a quarter turn and are then locked in the rail. What do you mean by "the wires detach easily"? Please feel free to contact our customer service if needed: [email protected] Best regards, Coralie P.

Acheteur Vérifié

Published on 22/09/2022 à 00h00 following a purchase from 09/09/2022

Deadlines respected and efficient delivery.

Translated reviews

Response from Cimaises-et-plus Published on 25/09/2022

Thank you very much!

Acheteur Vérifié

Published on 20/09/2022 à 00h00 following a purchase from 09/09/2022

Good product, sent quickly, I am fully satisfied. I recommend.

Translated reviews

Response from Cimaises-et-plus Published on 23/09/2022

Thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 19/09/2022 à 00h00 following a purchase from 06/09/2022

Perfect.

Translated reviews

Response from Cimaises-et-plus Published on 22/09/2022

Thank you!

Acheteur Vérifié

Published on 18/09/2022 à 00h00 following a purchase from 06/09/2022

Everything went as planned. Timing for both the order and delivery was good. Quality items that matched what was requested.

Translated reviews

Response from Cimaises-et-plus Published on 21/09/2022

A big thank you for your comment! Have a nice day, Coralie P.

Acheteur Vérifié

Published on 18/09/2022 à 00h00 following a purchase from 06/09/2022

It's perfect!

Translated reviews

Response from Cimaises-et-plus Published on 21/09/2022

Thank you!

Acheteur Vérifié

Published on 15/09/2022 à 00h00 following a purchase from 04/09/2022

Perfect. Order was as described and delivered very quickly.

Translated reviews

Response from Cimaises-et-plus Published on 18/09/2022

Thank you for your comment!

Acheteur Vérifié

Published on 15/09/2022 à 00h00 following a purchase from 03/09/2022

Delivery and goods met expectations.

Translated reviews

Response from Cimaises-et-plus Published on 18/09/2022

Thank you very much for your comment!

Acheteur Vérifié

Published on 15/09/2022 à 00h00 following a purchase from 01/09/2022

5/5 what more can I say?

Translated reviews

Response from Cimaises-et-plus Published on 18/09/2022

Thank you very much :)

Acheteur Vérifié

Published on 13/09/2022 à 00h00 following a purchase from 26/08/2022

Very good products that are easy to use and give a chic and neat look to a room. I recommend!

Translated reviews

Response from Cimaises-et-plus Published on 16/09/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 12/09/2022 à 00h00 following a purchase from 01/09/2022

Surprisingly fast (H+24) and impeccable package.

Translated reviews

Response from Cimaises-et-plus Published on 15/09/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 12/09/2022 à 00h00 following a purchase from 01/09/2022

Expensive but very effective.

Translated reviews

Response from Cimaises-et-plus Published on 15/09/2022

Thank you!

Acheteur Vérifié

Published on 11/09/2022 à 00h00 following a purchase from 01/09/2022

Extremely short delivery times. Perfect packaging.

Translated reviews

Response from Cimaises-et-plus Published on 14/09/2022

Thank you very much!

Acheteur Vérifié

Published on 11/09/2022 à 00h00 following a purchase from 31/08/2022

Product as described and very easy to install! Fast delivery.

Translated reviews

Response from Cimaises-et-plus Published on 14/09/2022

Thank you!

Acheteur Vérifié

Published on 08/09/2022 à 00h00 following a purchase from 26/08/2022

Did not need customer service.

Translated reviews

Response from Cimaises-et-plus Published on 11/09/2022

Thank you!

Acheteur Vérifié

Published on 04/09/2022 à 00h00 following a purchase from 24/08/2022

Very good. Fast.

Translated reviews

Response from Cimaises-et-plus Published on 07/09/2022

Thank you!

Acheteur Vérifié

Published on 03/09/2022 à 00h00 following a purchase from 11/08/2022

Just like usual...

Translated reviews

Response from Cimaises-et-plus Published on 06/09/2022

Thank you :)

Acheteur Vérifié

Published on 02/09/2022 à 00h00 following a purchase from 22/08/2022

++.

Translated reviews

Response from Cimaises-et-plus Published on 05/09/2022

Thank you :)

Acheteur Vérifié

Published on 31/08/2022 à 00h00 following a purchase from 19/08/2022

After 4 missed delivery appointments, and just as many days wasted waiting, I am still not delivered!

Translated reviews

Response from Cimaises-et-plus Published on 03/09/2022

Hello, The carrier informs us that the package has been out for delivery 3 times. The first two times, they tried to contact you, without success. Therefore, the delivery could not be made. The 3rd time, on 01/09, the package was delivered to you. I haven't heard back from you, but I hope the delivery went well. Best regards, Coralie P.

Acheteur Vérifié

Published on 30/08/2022 à 00h00 following a purchase from 15/08/2022

Very fast service. Quality product.

Translated reviews

Response from Cimaises-et-plus Published on 02/09/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 29/08/2022 à 00h00 following a purchase from 18/07/2022

Hello, Good packaging and well informed of the final delivery date. What would have been a plus is information between the order date and the delivery date. One of the products was out of stock or there was a manufacturing issue related to the material. Feedback following the manufacturer's consultation would have been interesting.

Translated reviews

Response from Cimaises-et-plus Published on 01/09/2022

Hello, Thank you for this feedback. We take note of your remark and indeed, we should have informed you. We apologize for this oversight. Wishing you an excellent day. Sincerely, Coralie P.

Acheteur Vérifié

Published on 29/08/2022 à 00h00 following a purchase from 07/08/2022

Everything is perfect! Thank you!

Translated reviews

Response from Cimaises-et-plus Published on 01/09/2022

Thank you for your comment!

Acheteur Vérifié

Published on 27/08/2022 à 00h00 following a purchase from 17/08/2022

A product just as I imagined it or almost.

Translated reviews

Response from Cimaises-et-plus Published on 30/08/2022

Thank you!

Acheteur Vérifié

Published on 27/08/2022 à 00h00 following a purchase from 03/08/2022

5/5.

Translated reviews

Response from Cimaises-et-plus Published on 30/08/2022

Thank you for your comment!

Acheteur Vérifié

Published on 27/08/2022 à 00h00 following a purchase from 11/08/2022

The delivery went well.

Translated reviews

Response from Cimaises-et-plus Published on 30/08/2022

A big thank you for your comment!

Acheteur Vérifié

Published on 26/08/2022 à 00h00 following a purchase from 12/08/2022

Nothing to say except very good.

Translated reviews

Response from Cimaises-et-plus Published on 29/08/2022

Thank you!!

Acheteur Vérifié

Published on 26/08/2022 à 00h00 following a purchase from 14/08/2022

Everything went well.

Translated reviews

Response from Cimaises-et-plus Published on 29/08/2022

Thank you for leaving us your feedback!

Acheteur Vérifié

Published on 25/08/2022 à 00h00 following a purchase from 05/08/2022

Great product. Fast delivery.

Translated reviews

Response from Cimaises-et-plus Published on 28/08/2022

Thank you for your comment!

Acheteur Vérifié

Published on 20/08/2022 à 00h00 following a purchase from 08/08/2022

Fast delivery and impeccable packaging. Thank you.

Translated reviews

Response from Cimaises-et-plus Published on 23/08/2022

Thank you :)

Acheteur Vérifié

Published on 19/08/2022 à 00h00 following a purchase from 06/08/2022

Perfect thank you.

Translated reviews

Response from Cimaises-et-plus Published on 22/08/2022

Thank you for your comment!

Acheteur Vérifié

Published on 19/08/2022 à 00h00 following a purchase from 09/08/2022

Really great, it was my first order but surely not my last.

Translated reviews

Response from Cimaises-et-plus Published on 22/08/2022

Thank you :)