Customer reviews of CITY-LOCKER CLM

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 1 606 published reviews
5 1 557 97% 4 40 2% 3 7 0% 2 0 0% 1 2 0%

Summary of reviews

CITY-LOCKER CLM delivers practical, secure locker solutions with spacious compartments that hold multiple suitcases and backpacks, making transport around Montparnasse Station effortless. The service is consistently easy to use, with simple online booking, clear explanations, quick access, and clean, well-secured on-site facilities that feel safe and reliable. Locations are highly convenient, close to the station and within easy reach for dropping off bags during travel, enabling hands-free moving and convenient day plans. Overall, customers repeatedly note a smooth, efficient experience, strong value, and trustworthy service that encourages repeat use.

All reviews

M
Matthew M.
Rating: 5 out of 5
following a purchase from 17/06/2025
Easy to find. Easy to access. Easy to use. I would use them again.
D
Daniela C.
Rating: 5 out of 5
following a purchase from 17/08/2025
Excellent service, well-organized space!
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Catherine C.
Rating: 5 out of 5
following a purchase from 17/08/2025
Next to the station, service allowing freedom without luggage between two trains. THANK YOU!
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Response from CITY-LOCKER CLM
Thank you for your recommendation. We are indeed right next to the Montparnasse train station, very easy to access and ideal for enjoying without being burdened while waiting for your train. See you soon at City-Locker.
S
Stephane G.
Rating: 5 out of 5
following a purchase from 17/08/2025
Very easy booking via the website. Reception of door and locker opening codes by email and SMS instantly.
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Response from CITY-LOCKER CLM
Thank you for your positive feedback. The booking is indeed very simple and can be done online in 2 minutes. You will receive the door code and the locker code assigned to you via email and text. The codes change every day and are unique for each order, security is our priority. See you soon at City-Locker Gare Montparnasse.
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Elisabeth M.
Rating: 4 out of 5
following a purchase from 17/08/2025
Very convenient, if you want to make a visit before leaving by train, I am happy that this kind of facility exists in Paris which has not always been the case before!
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Response from CITY-LOCKER CLM
Thank you for your feedback and know that we have 8 stores in Paris in all the tourist spots (Montmartre, Eiffel Tower, Notre Dame...) and near the train stations. There is always a City-Locker to help you. See you soon
D
Diana B.
Rating: 5 out of 5
following a purchase from 17/08/2025
Easy to use and safe
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Serena C.
Rating: 5 out of 5
following a purchase from 17/08/2025
Excellent service
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Paola P.
Rating: 5 out of 5
following a purchase from 17/08/2025
Excellent service
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Loic J.
Rating: 5 out of 5
following a purchase from 31/07/2025
Great!!! No issues, easy to find, close to Montparnasse train station. Restaurant and bar nearby. We will rent a locker again!
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Response from CITY-LOCKER CLM
We will welcome you again with pleasure. We are open every day of the year from 8:00 AM to 10:00 PM.
M
Maria B.
Rating: 5 out of 5
following a purchase from 10/08/2025
Easy. Everything in shape.
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Anne Marie F.
Rating: 4 out of 5
following a purchase from 16/08/2025
I have never been able to get a code! After waiting for 20 minutes, I called my sister to make the request online. It worked very well for her; however, after that everything went smoothly. Very good experience despite a chaotic start!
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Response from CITY-LOCKER CLM
Thank you for your feedback. Sorry that you had a computer issue that could have been resolved quickly in case of poor conduction. The codes are sent as soon as the reservation is made by email and phone. If needed, our hotline is available from 8 AM to 10 PM every day. See you soon.
O
Ovidiu B.
Rating: 5 out of 5
following a purchase from 16/08/2025
fast and easy to use, the only nice thing would be to have cheaper options like 4 hours or something,
D
Didier C.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very good, nothing to complain about, we were able to visit Paris with peace of mind without worrying about our luggage.
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Pascale V.
Rating: 5 out of 5
following a purchase from 15/08/2025
a bit expensive
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David T.
Rating: 5 out of 5
following a purchase from 09/07/2025
Clean, easy to use and close to my vacation spot
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Helene F.
Rating: 5 out of 5
following a purchase from 14/08/2025
Top
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Claire V.
Rating: 5 out of 5
following a purchase from 04/08/2025
Very satisfied, both with the booking and the practical side of the lockers. I highly recommend.
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Anahi R.
Rating: 5 out of 5
following a purchase from 15/08/2025
Easy to book and use
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Jésus C.
Rating: 5 out of 5
following a purchase from 13/08/2025
Super easy, it's perfect. Thank you
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Massimo M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Great experience, easy to use. I recommend it.
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Maria P.
Rating: 5 out of 5
following a purchase from 12/08/2025
everything perfect
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Ann-Margrit H.
Rating: 4 out of 5
following a purchase from 11/08/2025
Booking and handling are smooth and easy. The different lockers are of unequal quality: Montmadre is great and would have rendered 5 stars, Opera was olderr and partially in need of repairs, also not so nicely cooled like Montmadre.
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Virginie P.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very convenient and very close to the station.
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Francis Q.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very convenient, spacious locker, and close to the station
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Zulay C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Very simple, practical and useful, I recommend it 100%
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Vincent B.
Rating: 5 out of 5
following a purchase from 07/08/2025
👍
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Helene C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Perfect location, right in front of Montparnasse Station, really very convenient. Moreover, we had a small technical issue and the customer service by phone was very responsive. I recommend 100%
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Response from CITY-LOCKER CLM
Thank you for your feedback. Our hotline is indeed open every day of the year from 8:00 AM to 10:00 PM to assist you if needed. Supporting you is a priority. See you soon at City-Locker.
L
Luis Q.
Rating: 5 out of 5
following a purchase from 07/08/2025
Happy with the service. The location of the locker was very convenient. And the locker was very easy to use!
F
Fumiaki N.
Rating: 5 out of 5
following a purchase from 01/08/2025
Quite close to the Montparnasse station. Felt very safe at the site. It might be a bit pricey, but it is worth it if you think of it as the peace of mind of being able to make a reservation in advance.
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Emeline P.
Rating: 5 out of 5
following a purchase from 05/08/2025
Excellent service that we used for the first time. It was perfect. Simple to use, easy to access. Very good in every way.
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Justus B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Was nice
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Isaline T.
Rating: 5 out of 5
following a purchase from 16/07/2025
very practical
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Atsushi O.
Rating: 5 out of 5
following a purchase from 05/08/2025
From booking to using the facility on site, the system was intuitive and very easy to use. I will definitely use it again if I have the opportunity.
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David F.
Rating: 5 out of 5
following a purchase from 25/07/2025
Really very practical
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Nicolas H.
Rating: 5 out of 5
following a purchase from 24/05/2025
Proximity to the station. Easy to use.
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Fabiana P.
Rating: 5 out of 5
following a purchase from 01/08/2025
It was very useful and instructions very simple to follow
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Pauline L.
Rating: 5 out of 5
following a purchase from 02/08/2025
Secure place, clean, just outside Montparnasse station, very practical, large capacity locker, perfect.
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Aurore S.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very practical secure
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Nena M.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very convent if you are travelling from Gare Montparnasse, excellent location. Clear guidelines, easy to use, very organised and clean.
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Laurene S.
Rating: 5 out of 5
following a purchase from 01/08/2025
Convenient a few steps from the station, secure and clean! Great!
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