Customer reviews of CITY-LOCKER CLM

9,9 /10

Based on 1 742 published reviews

5 1 691 97% 4 42 2% 3 7 0% 2 0 0% 1 2 0%

Summary of reviews

The reviews consistently highlight reliable and convenient access, with locations near train stations and metro stops that make dropping off and collecting luggage straightforward and quick. Customers praise the ease of booking and use, the clean and well‑kept lockers, and the secure, safe feeling when leaving suitcases, often noting the shelter and proximity as key strengths. The service is described as efficient and practical, with helpful staff and clear instructions contributing to a smooth experience, and many guests say they would use City Locker again and recommend it to travelers. Overall, the store is depicted as a trustworthy, accessible solution for luggage storage with a strong emphasis on location, ease, and security.

All reviews

María Lourdes S.

Published on 29/08/2025, 18:41 following a purchase from 19/06/2025

Perfect, easy access and very safe

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Rachel B.

Published on 29/08/2025, 06:04 following a purchase from 24/08/2025

Brilliant process. Easy to use and safe.

Valeria G.

Published on 28/08/2025, 10:57 following a purchase from 18/07/2025

Very convenient, very safe, highly recommended

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Loïc L.

Published on 27/08/2025, 07:27 following a purchase from 20/08/2025

Very good experience with this system. When on a "layover" near a train station, it is always convenient to be able to store luggage in secure and easily accessible places (experience at Gare Montparnasse). One star less, because even though the price is correct for a full day, it could be more accessible for a few hours or half a day, to lighten the travel budget. Otherwise, great initiative!

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Response from CITY-LOCKER CLM Published on 27/08/2025

Thank you Loic for your positive review, we are indeed located right next to the station, very easy to access and highly secure. We take note of your suggestion for half-day rentals. From experience, we prefer to keep our lockers available all day from 8 AM to 10 PM so that you can be relaxed and not rush against time to make sure you arrive on time to free the locker. Without time pressure, we ensure you great peace and serenity. Moreover, during the week, prices are lower if you book in the afternoon. See you soon at City-Locker.

Isabelle D.

Published on 26/08/2025, 15:30 following a purchase from 12/08/2025

Simple and effective

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Roger S.

Published on 26/08/2025, 06:51 following a purchase from 21/08/2025

Close to my location. Simple to use. Clean and safe.

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Vlad P.

Published on 26/08/2025, 05:52 following a purchase from 21/08/2025

5 stars

François B.

Published on 26/08/2025, 04:47 following a purchase from 21/08/2025

Très pratique Un peu cher

Elisa T.

Published on 25/08/2025, 23:54 following a purchase from 21/08/2025

Everything perfect, quick booking, excellent service

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Duncan M.

Published on 25/08/2025, 23:34 following a purchase from 21/08/2025

Entirely self service and automated. Worked well with door and locker codes sent quickly once payment was made.

Karin P.

Published on 25/08/2025, 11:14 following a purchase from 19/08/2025

Excellent service

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Lisa D.

Published on 25/08/2025, 11:06 following a purchase from 17/08/2025

This was FANTASTIC and I will definitely be using it again!!

Jerome D.

Published on 25/08/2025, 09:38 following a purchase from 14/08/2025

Great

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Pascal J.

Published on 25/08/2025, 07:20 following a purchase from 19/08/2025

Very convenient service for travelers with a late flight

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Response from CITY-LOCKER CLM Published on 11/09/2025

Thank you for your feedback. Indeed, our solution is also designed for travelers who arrive early and have a late check-in at their hotel or rental, and have free time before taking their train or flight when the check-out of hotels or rentals occurs in the late morning or early afternoon. This way, you can enjoy your free time without being burdened.

Dawn P.

Published on 24/08/2025, 13:07 following a purchase from 16/08/2025

Close to the train station, clear instructions and good communication. Clean facility! It worked very smoothly.

Jean-Claude B.

Published on 24/08/2025, 12:06 following a purchase from 16/08/2025

Great

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Matthew M.

Published on 24/08/2025, 00:34 following a purchase from 17/06/2025

Easy to find. Easy to access. Easy to use. I would use them again.

Daniela C.

Published on 23/08/2025, 12:13 following a purchase from 17/08/2025

Excellent service, well-organized space!

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Catherine C.

Published on 23/08/2025, 07:57 following a purchase from 17/08/2025

Next to the station, service allowing freedom without luggage between two trains. THANK YOU!

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Response from CITY-LOCKER CLM Published on 11/09/2025

Thank you for your recommendation. We are indeed right next to the Montparnasse train station, very easy to access and ideal for enjoying without being burdened while waiting for your train. See you soon at City-Locker.

Stephane G.

Published on 23/08/2025, 05:46 following a purchase from 17/08/2025

Very easy booking via the website. Reception of door and locker opening codes by email and SMS instantly.

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Response from CITY-LOCKER CLM Published on 11/09/2025

Thank you for your positive feedback. The booking is indeed very simple and can be done online in 2 minutes. You will receive the door code and the locker code assigned to you via email and text. The codes change every day and are unique for each order, security is our priority. See you soon at City-Locker Gare Montparnasse.

Elisabeth M.

Published on 22/08/2025, 08:21 following a purchase from 17/08/2025

Very convenient, if you want to make a visit before leaving by train, I am happy that this kind of facility exists in Paris which has not always been the case before!

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Response from CITY-LOCKER CLM Published on 11/09/2025

Thank you for your feedback and know that we have 8 stores in Paris in all the tourist spots (Montmartre, Eiffel Tower, Notre Dame...) and near the train stations. There is always a City-Locker to help you. See you soon

Diana B.

Published on 22/08/2025, 06:36 following a purchase from 17/08/2025

Easy to use and safe

Serena C.

Published on 22/08/2025, 05:52 following a purchase from 17/08/2025

Excellent service

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Paola P.

Published on 22/08/2025, 05:49 following a purchase from 17/08/2025

Excellent service

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Loic J.

Published on 22/08/2025, 05:33 following a purchase from 31/07/2025

Great!!! No issues, easy to find, close to Montparnasse train station. Restaurant and bar nearby. We will rent a locker again!

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Response from CITY-LOCKER CLM Published on 11/09/2025

We will welcome you again with pleasure. We are open every day of the year from 8:00 AM to 10:00 PM.

Maria B.

Published on 21/08/2025, 22:34 following a purchase from 10/08/2025

Easy. Everything in shape.

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Anne Marie F.

Published on 21/08/2025, 16:12 following a purchase from 16/08/2025

I have never been able to get a code! After waiting for 20 minutes, I called my sister to make the request online. It worked very well for her; however, after that everything went smoothly. Very good experience despite a chaotic start!

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Response from CITY-LOCKER CLM Published on 11/09/2025

Thank you for your feedback. Sorry that you had a computer issue that could have been resolved quickly in case of poor conduction. The codes are sent as soon as the reservation is made by email and phone. If needed, our hotline is available from 8 AM to 10 PM every day. See you soon.

Ovidiu B.

Published on 21/08/2025, 06:51 following a purchase from 16/08/2025

fast and easy to use, the only nice thing would be to have cheaper options like 4 hours or something,

Didier C.

Published on 20/08/2025, 14:12 following a purchase from 11/08/2025

Very good, nothing to complain about, we were able to visit Paris with peace of mind without worrying about our luggage.

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Pascale V.

Published on 20/08/2025, 07:42 following a purchase from 15/08/2025

a bit expensive

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David T.

Published on 20/08/2025, 06:32 following a purchase from 09/07/2025

Clean, easy to use and close to my vacation spot

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Helene F.

Published on 20/08/2025, 05:10 following a purchase from 14/08/2025

Top

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Claire V.

Published on 20/08/2025, 04:49 following a purchase from 04/08/2025

Very satisfied, both with the booking and the practical side of the lockers. I highly recommend.

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Anahi R.

Published on 20/08/2025, 00:29 following a purchase from 15/08/2025

Easy to book and use

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Jésus C.

Published on 19/08/2025, 21:08 following a purchase from 13/08/2025

Super easy, it's perfect. Thank you

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Massimo M.

Published on 17/08/2025, 09:14 following a purchase from 11/08/2025

Great experience, easy to use. I recommend it.

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Maria P.

Published on 17/08/2025, 05:08 following a purchase from 12/08/2025

everything perfect

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Ann-Margrit H.

Published on 16/08/2025, 14:19 following a purchase from 11/08/2025

Booking and handling are smooth and easy. The different lockers are of unequal quality: Montmadre is great and would have rendered 5 stars, Opera was olderr and partially in need of repairs, also not so nicely cooled like Montmadre.

Virginie P.

Published on 16/08/2025, 07:28 following a purchase from 11/08/2025

Very convenient and very close to the station.

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Francis Q.

Published on 15/08/2025, 06:15 following a purchase from 08/06/2025

Very convenient, spacious locker, and close to the station

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