English 
J
Rating: 5 out of 5
Everything was fine.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
Y
Rating: 5 out of 5
perfect overall
C
Rating: 5 out of 5
Everything worked exactly as expected, no complaints at all.
J
Rating: 5 out of 5
Tot perfecte
J
Rating: 1 out of 5
Our locker was open when we arrived. There was a sign that said: don’t use it if the locker is already open. So we were insecure if we should use it and wanted to contact the number. but when we called, it said that this number doesn’t exist. In the end we did not use it as went to the hotel as this whole company seemed a bit shady to us. It was also weird that only our locker was open. A real bummer as we lost time and money.
Response from CITY-LOCKER Paris
Hello, Jeanine Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
S
Rating: 5 out of 5
So easy and safe and perfect for our trip! Would be happy to use again!
S
Rating: 5 out of 5
Very quick and easy to use
A
Rating: 5 out of 5
Very efficient, easy to handle, perfect timing in receiving e-mail with codes. Excellent.
S
Rating: 4 out of 5
It would be very practical to indicate the internal size of the locker when booking to have an idea of what you are booking.
Thank you very much for this service.
Translated reviews
Thank you very much for this service.
Response from CITY-LOCKER Paris
Hello Sandrine, Thank you for your review We thank you for your visit to City-Locker, however you can see on our website the size of our lockers on the homepage which are W.48cm x H.61cm x D.85cm. We look forward to seeing you soon at our premises. The City-Locker team
G
Rating: 5 out of 5
Good
M
Rating: 5 out of 5
This was such a convenient and easy to use service.
S
Rating: 5 out of 5
Perfect. There is absolutely nothing to complain about.
V
Rating: 5 out of 5
Okay
A
Rating: 5 out of 5
Fast and efficient to use the facility.
J
Rating: 5 out of 5
good space, easy to open
J
Rating: 5 out of 5
5 stars for the immediate confirmation and activation, but lockers can only fit 1 large luggage + 1 bag, ended up taking 2 lockers
S
Rating: 5 out of 5
Easy and safety. Next time I go to Paris I'll leave my luggage with them again..
A
Rating: 5 out of 5
Muy satisfecha con el servicio
M
Rating: 5 out of 5
Order placement was very simple and codes were received promptly. We were confident we had the information we needed well before for our Paris trip.
J
Rating: 5 out of 5
Well laid out website, easy to understand.
T
Rating: 5 out of 5
Easy online booking
secure locker
secure space
secure locker
secure space
G
Rating: 5 out of 5
Safe and easy to find it
E
Rating: 3 out of 5
easy to find, but breaks down from time to time; broke down when we arrived, but fortunately the technician was already on site. Neither the front door nor the locker opened properly, but fortunately everything worked fine in the evening.
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
M
Rating: 5 out of 5
Simple is good.
Translated reviews
I
Rating: 5 out of 5
Muy buena consigna xa dejar la maleta. Grande y espaciosa. Ubicada en buena zona. Si hay otra ocasión, repetiremos.
I
Rating: 5 out of 5
Vrlo brza i korisna usluga. Sve pohvale.
C
Rating: 4 out of 5
Hello, I have found the citylocker a good service, but we have payed for 3 little bags and 1 trolley for 3 lockers but we have used just 1,we didn't understand the measure of the locker!
The service is easy to use
The service is easy to use
M
Rating: 5 out of 5
Easy to find, close to Metro station and Eiffel Tower.
The storage itself worked without a hitch - both the outside lock, and the locker itself.
The storage itself worked without a hitch - both the outside lock, and the locker itself.
I
Rating: 5 out of 5
Very good and handy service. Everything worked very well, codes easy to put in, locker big enough for 4 backpacks. Best value around the station.
R
Rating: 3 out of 5
Expensive, compared to alternatives at the station
Translated reviews
Response from CITY-LOCKER Paris
Hello Rafayel, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
L
Rating: 5 out of 5
Fácil,rápido y buen precio.
E
Rating: 5 out of 5
Alles ok
S
Rating: 4 out of 5
Lockers kleiner dan verwacht, maar gelukkig paste alles.
V
Rating: 4 out of 5
l'inscription est un peu compliquée et le prix est trop cher, mais en général c'est très pratique
T
Rating: 4 out of 5
Easy to find and uncomplicated!
P
Rating: 5 out of 5
ALL PERFECT
Translated reviews
L
Rating: 5 out of 5
Close to metro and city center Very practical
Translated reviews
N
Rating: 5 out of 5
Very convenient, easy to find and reasonable! (ample space for 4 cabin sized cases
Z
Rating: 4 out of 5
It was a discover, I never saw that service before. If I can say something to make better it will be that could some suitcases are a little more bigger than the space
G
Rating: 4 out of 5
The location was easy to find, the locker was easy to open and place was ok. However it was not possible to lock the main entrance. Still, we felt our luggage is safe.