Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

All reviews

Luis Miguel V.

Published on 03/10/2023 à 17h19 following a purchase from 29/09/2023

Todo muy bien, el espacio de los lockers tal como lo describen. El proceso de reserva es muy rápido y sencillo.

Jose Guillermo M.

Published on 03/10/2023 à 17h04 following a purchase from 22/09/2023

Very good, great service. I would recommend.

Isabelle G.

Published on 03/10/2023 à 16h27 following a purchase from 25/09/2023

Easy to book.

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Cherie K.

Published on 03/10/2023 à 09h26 following a purchase from 29/09/2023

Easy access with the secure unique door codes, safe storage.

varsinee S.

Published on 03/10/2023 à 07h26 following a purchase from 28/09/2023

It was a bit too slow to book the locker because the payment system got an error twice.

Annie W.

Published on 03/10/2023 à 01h00 following a purchase from 21/09/2023

The site was easy to use, I took photos of the location door, and also made a map for myself as I exited the transportation, so I could find it easily. I also took a photo of the combo

Cyril R.

Published on 02/10/2023 à 23h53 following a purchase from 28/09/2023

The site is practical and easy to use

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Allison A.

Published on 02/10/2023 à 22h30 following a purchase from 28/09/2023

Es demasiado útil el servicio, y fácil de utilizar, incluso para quienes venimos de otros países y con otro idioma. Es una excelente alternativa, el sitio web es amigable ocn el extranjero, dan indicaciones, ayudas. DE LOS MEJORES SERIVICIOS

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Yann F.

Published on 02/10/2023 à 17h59 following a purchase from 27/09/2023

Easy booking

Monika S.

Published on 02/10/2023 à 13h28 following a purchase from 21/09/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Plamen G.

Published on 02/10/2023 à 11h32 following a purchase from 27/09/2023

fast and easy reservation process

Pilar G.

Published on 02/10/2023 à 11h04 following a purchase from 23/09/2023

According to the website, the lockers had a capacity of 4 suitcases each which was NOT TRUE, as we were barely able to fit one suitcase at the most, making us scramble to find another place to store our remaining luggage. The language in the website was very misleading as to the actual capacity of each locker.

Response from CITY-LOCKER Paris Published on 02/10/2023

Bonjour Here is what is said on our website The size of the lockers is W 48 cm x H 61 cm x D 85 cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20 cm). You probably didn’t not read it properly Have a good day

Dave S.

Published on 02/10/2023 à 10h16 following a purchase from 27/09/2023

Easy to use. Good location

Susanne E.

Published on 02/10/2023 à 09h54 following a purchase from 27/09/2023

Zugangscode hat nicht funktioniert. Notfall Hotline nicht erreichbar. Es erfolgte kein Rückruf. Hätten nicht andere Kunden die Tür für uns geöffnet, wären wir nicht mehr an unser Gepäck ran gekommen.

Response from CITY-LOCKER Paris Published on 02/10/2023

Thanks for your message. We have check and your locker has been open twice the day of your booking with the codes you have been sent. at 1PM to deposit at 5:18PM to collect. Sounds it was working or may you did gave the codes to someone else? Please let us have more information. Merci

Scott H.

Published on 02/10/2023 à 09h43 following a purchase from 27/09/2023

Easy to use, great amount of space. Highly recommended when you need storage close to the Gare du nord

fred R.

Published on 01/10/2023 à 21h41 following a purchase from 17/09/2023

Easy to use with codes provided. Very deep lockers that fit 4 carry-on size pieces of luggage

Jennifer P.

Published on 01/10/2023 à 14h26 following a purchase from 25/09/2023

Good experience!

Chiara C.

Published on 01/10/2023 à 13h51 following a purchase from 27/09/2023

Great service.

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Alexis M.

Published on 01/10/2023 à 11h15 following a purchase from 27/09/2023

Very convenient! Would recommend

Vy T.

Published on 01/10/2023 à 00h22 following a purchase from 22/09/2023

Fit 4 underseat bags. No problem. Highly recommended.

Elena I.

Published on 30/09/2023 à 19h01 following a purchase from 19/09/2023

No gracias

Bruno W.

Published on 30/09/2023 à 15h09 following a purchase from 26/09/2023

Easy to access

Silvia C.

Published on 30/09/2023 à 14h11 following a purchase from 26/09/2023

Great service and location

Severine J.

Published on 30/09/2023 à 12h49 following a purchase from 20/09/2023

Very, very practical

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keira S.

Published on 30/09/2023 à 11h25 following a purchase from 26/09/2023

Close to the station and good price!

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佐々木由.

Published on 30/09/2023 à 11h10 following a purchase from 25/09/2023

Thanks to this service, I was able to travel comfortably. The procedure for leaving luggage was very easy and convenient.

Stela I.

Published on 30/09/2023 à 11h01 following a purchase from 24/09/2023

Very good!

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suzy K.

Published on 30/09/2023 à 09h16 following a purchase from 19/09/2023

Great, and easy service

Caroline W.

Published on 29/09/2023 à 23h24 following a purchase from 20/09/2023

Easy to book, good value for money, simple instructions for use (don't forget to key in the hashes # not just the numbers). Generous size of locker.

Nicolas R.

Published on 29/09/2023 à 17h57 following a purchase from 11/06/2023

Very good

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Ute P.

Published on 29/09/2023 à 15h30 following a purchase from 20/09/2023

Ohne Probleme zu buchen, die Anleitung, wie es funktioniert, war sehr hilfreich.

robyn R.

Published on 29/09/2023 à 14h29 following a purchase from 25/09/2023

Good location and very easy to use. Although the site is unmanned, its was pretty secure. No issues!

Hyeonyeong L.

Published on 29/09/2023 à 10h08 following a purchase from 12/09/2023

Was praktisch

Claude Benjamin P.

Published on 29/09/2023 à 10h06 following a purchase from 24/09/2023

Perfect place to stash your bags while exploring Paris. Easy, secure, convenient. Price fair if you have more than 2 bags.

Vilhelmina J.

Published on 29/09/2023 à 09h47 following a purchase from 25/09/2023

I needed to keep my luggage for 1 hour but Citylocker charged me for one day with a time limit until 22:00h. If i need to keep my luggage until 22:30 i would need to pay for a second day!

Response from CITY-LOCKER Paris Published on 29/09/2023

Hello , Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. It is clearly indicated on our website before you book a locker, it is the same for the hours. We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.

Amaya D.

Published on 28/09/2023 à 23h05 following a purchase from 17/09/2023

This locker worked excellently for storing luggage while we were out exploring Paris. I would definitely recommend!

masrour O.

Published on 28/09/2023 à 10h59 following a purchase from 24/09/2023

Truly practical & helpful, i couldn’t have seen Paris without using a citylocker because my baggage weighed too much to drag it with me

Vilas N.

Published on 28/09/2023 à 09h55 following a purchase from 24/09/2023

very bad, technical issues and locker not opening and call center not too effective in resolving

Response from CITY-LOCKER Paris Published on 28/09/2023

Bonjour Vilas we are so sorry for the problem you have had; On Sunday we have had a big technical problem and it is not fare to say that we were not effective in opening the locker as we manage to do it in distance. I am sure you can understand technical problem can happened and you coment is very rude as we manage to provide you the service. Have a nice day.

Sean K.

Published on 28/09/2023 à 09h49 following a purchase from 25/06/2023

Super easy and straight forward service. Communication prior with all the necessary information made for stress free use of services. Would recommend. The large locker size is huge, could have fit our suitcase and backpack into one locker.

Michael O.

Published on 28/09/2023 à 09h38 following a purchase from 24/09/2023

Síte easy to use.