English 
A
Rating: 4 out of 5
good
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
A
Rating: 4 out of 5
No specific problems to report.
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V
Rating: 2 out of 5
awkward to find. Hard to use code on front door and locker. not as convenient to le chatelet Station as it is advertised to be.
A
Rating: 1 out of 5
not secure. someone stole my money and belongings from the cell
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Response from CITY-LOCKER Paris
Hello, Your opinion does not represent the truth, for our general conditions of sale specify not to leave any valuable object nor your identity papers or important papers in the locker to avoid any problem when you arrive too late to recover your things. One of your "friends" contacted us regarding your problem. After checking the surveillance videos and opening your locker, it appeared that only you had opened your locker. We advised you to file a complaint and provide the police with the surveillance videos. But you never filed a complaint....
V
Rating: 5 out of 5
I had no troubles to place my order, website is secure and fast. Soon after placing my order, I received an email with all instructions I needed. I'll use it again!
V
Rating: 4 out of 5
Es caro si lo necesitas para poco tiempo
A
Rating: 4 out of 5
In the ad it says it costs 2€ in fact I paid 12€.
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Response from CITY-LOCKER Paris
Hello, on the site it says From 2€, you have access to the information on the site The price is 12.00 €/day per locker for one day (8:00-22:00) (15.00 €/day on weekends and public holidays) For reservations of several days, the rates are degressive. On certain days, special offers are available for as little as €2/day.
V
Rating: 5 out of 5
Very user friendly experience. Cheap also.
A
Rating: 5 out of 5
Very good, received the code right away
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A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
It's easy, convenient and even comes with a sandwich/drink just in case!
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A
Rating: 5 out of 5
Intuitive and efficient.
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V
Rating: 4 out of 5
Good
A
Rating: 5 out of 5
The site is easy to navigate
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A
Rating: 5 out of 5
perfect, easy to book
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A
Rating: 5 out of 5
Perfect! Excellent
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A
Rating: 5 out of 5
clear site;. quick registration and clear explanations for finding the instructions.
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V
Rating: 5 out of 5
Rápido y seguro
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Good location Very practical and efficient, the pitches are large 4 stars instead of 5: the lockers are starting to be very damaged
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A
Rating: 5 out of 5
Perfecta opción, caben tres troleys de cabina
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A
Rating: 4 out of 5
The room is a bit gloomy and the price is very, very expensive for a single small suitcase. To be used only in exceptional circumstances, but it helped me out that day.
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A
Rating: 5 out of 5
It's easy!
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A
Rating: 5 out of 5
No problems encountered. Very good service.
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V
Rating: 5 out of 5
Easy to use and worked out very well for us
A
Rating: 5 out of 5
Quick and easy ordering
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A
Rating: 1 out of 5
No cancellation option No half-day rate Unfriendly customer service A useful service, but above all very profitable.
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Response from CITY-LOCKER Paris
Hello, We're following up on your message, which reflects poorly on our service. As a reminder, we've been talking together and you were mixing 2 websites. Are you also mixing up customer services? When you placed your order, you validated the general terms and conditions of sale, which state that in your case a refund is not possible.
A
Rating: 1 out of 5
Unpleasant customer service. Very bad with customers in case they have any questions. The lockers were dirty and the information about suitcase dimensions is not correct.
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Response from CITY-LOCKER Paris
Hello, In response to your message, we would like to inform you that our hotline is available every day from 8am to 10pm to answer your questions. Our lockers and premises are cleaned and disinfected several times a week by our maintenance staff. Rest assured, all our lockers are the same size: In feet: 1.57 x 2 x 2.79 In inches: 18 x 24 x 33.46 In centimeters: 48 x 61 x 85 This size corresponds to most suitcases. This corresponds to 3 cabin suitcases.
A
Rating: 4 out of 5
Everything went very smoothly. The only difficulty was finding the location. The site needs better explanations. It's not easy to find when you're carrying a heavy suitcase.
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A
Rating: 5 out of 5
No problems with the site. Easy online locker booking.
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A
Rating: 5 out of 5
Super discovery, accessible, easy to use, spacious and clean space under cameras... only downside a little complex for foreigners, we met an Italian family in front of the gate who had to be explained how it worked so they could access their locker.
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V
Rating: 5 out of 5
Excelente ubicación. Servicio genial. Simple y rápido
V
Rating: 5 out of 5
Life saver to have this service spent the day walking around Paris and knew my stuff was safe thank you!
V
Rating: 3 out of 5
My rating would have been higher if they had had bigger room for leaving my 2 very big luggage
Response from CITY-LOCKER Paris
Hello, all our lockers have the same size, the dimensions are indicated on the website when you make your reservation. The size is: Feet: 1.57 x 2 x 2.79 Inches : 18 x 24 x 33.46 Centimers : 48 x 61 x 85
A
Rating: 5 out of 5
Super convenient.
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A
Rating: 5 out of 5
Easy to use, conveniently located in relation to chatelet!
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A
Rating: 5 out of 5
Very practical! Thanks a lot!
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A
Rating: 5 out of 5
Easy to navigate and very helpful
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V
Rating: 5 out of 5
Easy to reserve online, the lockers were big and the instructions were simple.
V
Rating: 5 out of 5
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