Reviews CITY-LOCKER Paris
CITY-LOCKER - Châtelet - Les Halles

9.8/10
★★★★★
based on 1313 reviews published

Latest customer reviews

5 /5
★★★★★

Bene

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Francesca S.
purchased on 14/03/2025
5 /5
★★★★★

Very easy and practical to use. It was a great plus for our stay.

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Nele D.
purchased on 13/03/2025
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5 /5
★★★★★

Everything worked perfectly, we could enjoy our visit of city center without taking the luggague with us, which made our day very very pleasant.

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Jana R.
purchased on 15/02/2025
5 /5
★★★★★

Great locker service, inexpensive and lockers were large.

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Lisa C.
purchased on 10/03/2025
5 /5
★★★★★

Being able to use coin lockers was very helpful when I went on a short trip of 2 or 3 days.

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Minako I.
purchased on 18/02/2025
5 /5
★★★★★

Great facility! We travelled to Paris with Carry On bags and were looking to store our bags for a few hours before checking into our hotel. It worked out perfectly. One locker was able to hold 4 Carry On bags + a Personal bag. The security codes to the main door and our lockers were provided in time. No confusion!!!

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Vipul P.
purchased on 08/03/2025
5 /5
★★★★★

Easy and very useful. Thank you

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Serena A.
purchased on 09/03/2025
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5 /5
★★★★★

Easy to use and very secure

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José F.
purchased on 10/03/2025
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5 /5
★★★★★

Amazing

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Tetiana S.
purchased on 08/03/2025
5 /5
★★★★★

Very convenient

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Yoav O.
purchased on 06/03/2025
5 /5
★★★★★

Perfect

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Eric W.
purchased on 02/03/2025
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4 /5
★★★★☆

Easy-to-follow procedure. Premises fairly close to a metro station

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Véronique D.
purchased on 08/03/2025
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5 /5
★★★★★

All perfect recommended

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Giovanna C.
purchased on 07/03/2025
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5 /5
★★★★★

Very good, safe and clean, to repeat

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Izarra R.
purchased on 07/03/2025
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5 /5
★★★★★

The instructions were very clear. Multiple carry-on bags fit easily, as advertised.

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Eduardo S.
purchased on 01/02/2025
5 /5
★★★★★

Very easy access

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Aline S.
purchased on 08/02/2025
5 /5
★★★★★

Fantastic

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Rossella S.
purchased on 06/03/2025
5 /5
★★★★★

Well located, not far from the metro stations and very convenient for leaving luggage. Very easy to reserve a locker.

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Nancy V.
purchased on 06/03/2025
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1 /5
★☆☆☆☆

I could not receive pass code vecause my sms was not functioned. If you notice pass is delivered by sms before booking and paying. I could change. That was waste not only of time but also of money. You should think user information.

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Ryohei K.
purchased on 05/03/2025
Answer from CITY-LOCKER Paris
Bonjour,

Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci d'avoir pris le temps de porter ce problème à notre attention.

Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients.
Les codes vous sont envoyé par SMS et mail et il vous est rappelé dans nos conditions générales de ventes de bine vérifier que vous pouvez recevoir mail et sms.
En cas de problème, une hotline est à votre disposition de 8:00 à 22:00 ; l'avez vous contacté?
Au plaisir de vous revoir dans de meilleures conditions dans l’un de nos CITY-LOCKER.
5 /5
★★★★★

All good

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Pedro F.
purchased on 05/03/2025
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5 /5
★★★★★

Highly recommend service.I was very satisfied.Thank you very much

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Silvija A.
purchased on 05/03/2025
5 /5
★★★★★

Very practical.

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Inacio A.
purchased on 03/03/2025
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5 /5
★★★★★

Very efficient service. Staff available and friendly on the phone if needed to answer requests.

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Philippe C.
purchased on 03/03/2025
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5 /5
★★★★★

Super

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Simon-pierre B.
purchased on 03/03/2025
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5 /5
★★★★★

Perfect

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Sandrine B.
purchased on 04/03/2025
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5 /5
★★★★★

Great location, quick procedure.

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Riccardo R.
purchased on 03/03/2025
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5 /5
★★★★★

Perfect

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Christine O.
purchased on 03/03/2025
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1 /5
★☆☆☆☆

The locker is called "Châtelet - Les Halles" but it's actually miles away from the station. We had to walk twenty minutes carrying the bags to get to the place, which is so minuscule you have to take turns to open the lockers, otherwise you can't fit in

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Marco B.
purchased on 03/03/2025
Answer from CITY-LOCKER Paris
Bonjour,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis,

Nous sommes désolés si la localisation de notre consigne ne vous a pas convenu.
Cependant, les adresses des consignes sont clairement indiquées sur le site internet juste avant d’effectuer une réservation complémenté d'une carte vous permettant de la situer en durée et distance par rapport à votre lieu de départ.
Nous vous souhaitons une agréable journée et espérons vous revoir très vite au sein de l’une de nos consignes CITY-LOCKER.
5 /5
★★★★★

Brilliant thank you. Used on arrival day in Paris and check out day after a Airbnb rental. Really easy to use. Big lockers. I had 1 small overhead suitcase and 2 hand luggage. Would definitely use again 👌👍

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Martin F.
purchased on 28/02/2025
Answer from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Nous vous remercions très sincèrement pour votre message qui récompense les efforts de toute notre équipe afin d'apporter à nos clients une totale satisfaction.
Nous sommes ravis d'avoir pu vous apporter un service de qualité et une réponse adaptée à vos besoins et espérons vous revoir très vite au sein de l’une de nos consignes CITY-LOCKER.
5 /5
★★★★★

Excellent process without any issues

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Evangelos K.
purchased on 01/03/2025
5 /5
★★★★★

Locker very well located in Paris, clean and easy to use.

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Stephane G.
purchased on 27/02/2025
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1 /5
★☆☆☆☆

Very expensive and much smaller lockers than advertised

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Helin B.
purchased on 01/03/2025
Answer from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER
5 /5
★★★★★

Great location,fast and convenient service

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Michela A.
purchased on 24/02/2025
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5 /5
★★★★★

Nice, rather large locker (4 small suitcases) but still expensive

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Naelle W.
purchased on 28/02/2025
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5 /5
★★★★★

Perfect and useful

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Giada M.
purchased on 26/02/2025
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5 /5
★★★★★

Simple, practical and efficient

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Virginie R.
purchased on 28/02/2025
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5 /5
★★★★★

Perfect and secure

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Cedrick L.
purchased on 09/02/2025
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5 /5
★★★★★

Excellent location and facility.

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Angélica F.
purchased on 26/02/2025
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2 /5
★★☆☆☆

The name Châtelet Les Halles is misleading. We went to the forum des halles and it is quite far from there!

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Aurélie D.
purchased on 26/02/2025
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Answer from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for sharing your feedback with us. We are sorry if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
4 /5
★★★★☆

They must have a toilet

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Mariana A.
purchased on 26/02/2025
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