Reviews CITY-LOCKER Paris
CITY-LOCKER - Tour Eiffel

9.8/10
★★★★★
based on 820 reviews published

Latest customer reviews

5 /5
★★★★★

Large locker at a very reasonable price.

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Malik P.
purchased on 22/01/2025
5 /5
★★★★★

All very well

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Eladio R.
purchased on 21/01/2025
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5 /5
★★★★★

Very practical, fast and efficient

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Frédéric V.
purchased on 19/01/2025
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5 /5
★★★★★

Nickel

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Corinne A.
purchased on 18/01/2025
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5 /5
★★★★★

Excellent service, location, price and size of the lockers. 100% recommended

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Valentina B.
purchased on 17/01/2025
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5 /5
★★★★★

Well, it was easy to book and easy to find. It is very comfortable to travel this way. Perfect value for money.

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Francisca G.
purchased on 17/01/2025
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5 /5
★★★★★

Everything perfect fast and practical ... The actual space is for 4 suitcases

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Pasquale C.
purchased on 13/01/2025
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5 /5
★★★★★

Ottimo servizio

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Daniele S.
purchased on 02/01/2025
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5 /5
★★★★★

Very partial

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Valentina L.
purchased on 04/01/2025
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4 /5
★★★★☆

Simplicity

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Virginie L.
purchased on 23/12/2024
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4 /5
★★★★☆

Practice

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Marie-laure L.
purchased on 29/12/2024
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5 /5
★★★★★

Very practical, easy to use, I recommend

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Corinne S.
purchased on 24/11/2024
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5 /5
★★★★★

Very practical and secure

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Solène M.
purchased on 29/11/2024
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5 /5
★★★★★

Very good communication, making it easy to find the CityLocker's location and leave your luggage in complete safety.

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Frederique P.
purchased on 16/11/2024
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5 /5
★★★★★

Perfect for visiting the Tour Eiffeil district

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Karin V.
purchased on 13/11/2024
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5 /5
★★★★★

Perfect

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Guillaume P.
purchased on 16/11/2024
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5 /5
★★★★★

Original, practical concept.

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Paul-josé C.
purchased on 06/11/2024
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3 /5
★★★☆☆

The explanation by sms could be in French and clearer. It would also seem that there is no possibility of deleting a number in the event of a mistake... A reminder the day before or the same day would also be appreciated instead of searching in the messaging system...

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Jean-marie C.
purchased on 28/10/2024
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Answer from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
5 /5
★★★★★

Very practical and easy to use! Extremely clean and secure. Perfect for leaving luggage without worry

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Emilie E.
purchased on 02/11/2024
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Answer from CITY-LOCKER Paris
Thank you very much for using our service. These 5 stars reward the work of an entire team that works every day to offer you the best possible quality of service. Thank you
5 /5
★★★★★

Very safe and fast.

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Luis P.
purchased on 31/10/2024
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5 /5
★★★★★

. Very easy to book

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Hélène M.
purchased on 15/10/2024
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1 /5
★☆☆☆☆

The apartment for 4 people was supposed to have a bedroom separated by a door, a large table and a large living area, which was not the case.

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Romuald G.
purchased on 08/09/2024
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Answer from CITY-LOCKER Paris
This comment doesn't concern us; we're a luggage storage company, not an apartment rental company.
5 /5
★★★★★

Very good but too expensive (15 euros )

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Iseult B.
purchased on 19/10/2024
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Answer from CITY-LOCKER Paris
Thank you very much for entrusting us with your luggage. We are sorry if you have found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. You used your locker from 12:20 to 17:35, i.e. over 5 hours, and paid €15, i.e. €3 per hour, for a locker that can hold up to 4 pieces of luggage. I'm not sure you'll find anything cheaper in Paris 🙂 Looking forward to seeing you again at CITY-LOCKER
5 /5
★★★★★

Very efficient and safe.

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Franck M.
purchased on 12/10/2024
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5 /5
★★★★★

Clear, easy-to-reach instructions

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Sonia B.
purchased on 04/10/2024
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5 /5
★★★★★

The site is clear and simple.

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Danielle C.
purchased on 01/10/2024
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Answer from CITY-LOCKER Paris
Thank you very much for using our service. These 5 stars reward the work of an entire team that works every day to offer you the best possible quality of service. Thank you
5 /5
★★★★★

Easy

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Eve V.
purchased on 29/09/2024
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5 /5
★★★★★

Muy fácil, cómodo y muy bien situado

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David M.
purchased on 16/09/2024
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5 /5
★★★★★

Easy and safe. Very satisfied.

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Dave H.
purchased on 23/09/2024
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5 /5
★★★★★

How convenient! Easy to book and use the locker. Central location - close to major monuments. Impressive security.

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Jean-baptiste V.
purchased on 28/08/2024
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5 /5
★★★★★

Very practical, no worries from enamel to baggage claim.

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Regis G.
purchased on 06/09/2024
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5 /5
★★★★★

Very good

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Marc D.
purchased on 02/09/2024
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1 /5
★☆☆☆☆

On the website, you mention rates of 2 euros and we had to pay 15 euros. On the other hand, I'm horrified by this automatic system with no human presence, and I won't be coming back.

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Isa A.
purchased on 15/08/2024
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Answer from CITY-LOCKER Paris
Hello isa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
1 /5
★☆☆☆☆

The cashier didn't work. I had to pay another one right away. I called and nobody answered. 0/10

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Alfredo I.
purchased on 23/06/2024
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Answer from CITY-LOCKER Paris
Hello Alfredo Thank you for taking the time to leave a review of our service, we are sorry that we have not fully met your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
5 /5
★★★★★

Good

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Firdaws Z.
purchased on 13/06/2024
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3 /5
★★★☆☆

Satisfied with customer service

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Marie-christine H.
purchased on 31/05/2024
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Answer from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
1 /5
★☆☆☆☆

Very poorly signposted overpriced location

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Audrey B.
purchased on 06/06/2024
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Answer from CITY-LOCKER Paris
Hello Audrey, Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
5 /5
★★★★★

Very easy and quick handling, very easily accessible. unfortunately we reserved 2 lockers for 2 trolleys because we thought one could not be big enough but it was:-)!

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Sylvia T.
purchased on 31/05/2024
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5 /5
★★★★★

Very good.

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Kevin G.
purchased on 01/06/2024
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5 /5
★★★★★

Easy-to-use site, quick and trouble-free purchase, clear explanations

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Jean-louis L.
purchased on 18/05/2024
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