Reviews CITY-LOCKER Paris
CITY-LOCKER - Tour Eiffel

9.8/10
★★★★★
based on 820 reviews published

Latest customer reviews

5 /5
★★★★★

Very practical, easy to access.

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Julien D.
purchased on 21/02/2024
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5 /5
★★★★★

As simple and effective as ever

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Adrien D.
purchased on 22/01/2024
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5 /5
★★★★★

Excellent idea... bravo...

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Yohelis S.
purchased on 09/02/2024
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5 /5
★★★★★

Perfect, a bit expensive though...

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Aline V.
purchased on 27/01/2024
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5 /5
★★★★★

Perfect!

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Manuel D.
purchased on 04/02/2024
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3 /5
★★★☆☆

The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.

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Frédéric M.
purchased on 27/01/2024
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Answer from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
5 /5
★★★★★

Very good! 100% recommendable

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Aida L.
purchased on 16/01/2024
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3 /5
★★★☆☆

Expensive. No instructions for the return of the suitcase.

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Anne S.
purchased on 14/01/2024
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Answer from CITY-LOCKER Paris
Hello Anne and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. As the baggage retrieval procedure is the same as for drop-off, we did not feel it necessary to specify this in order not to create any confusion. We look forward to seeing you again in better conditions.
5 /5
★★★★★

Very practical and easy to access.

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Oceane C.
purchased on 07/01/2024
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1 /5
★☆☆☆☆

El servicio es muy util y conveniente, sin embargo los metodos de pago no, el portal de pago no aceptaba mi tarjeta porque no tengo acceso a los mensajes que recibo en ni número de teléfono en otro país

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Rafael M.
purchased on 31/12/2023
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Answer from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. For your information, we do not accept cash payments in order to guarantee a higher level of security in our premises, so that there are no attempts to steal the cash register. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again under better conditions.
5 /5
★★★★★

Perfect

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Alexis F.
purchased on 29/12/2023
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5 /5
★★★★★

Very practical and simple.

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Magalie L.
purchased on 04/01/2024
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5 /5
★★★★★

Very easy access, very practical, I recommend it!

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Sarah M.
purchased on 02/01/2024
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5 /5
★★★★★

Luggage was safe and also in the last moment we found a space to store of luggages.

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Sharada K.
purchased on 01/01/2024
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4 /5
★★★★☆

Too far from quai branly

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Corman F.
purchased on 30/12/2023
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5 /5
★★★★★

Easy to use, perfect

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Céline L.
purchased on 12/12/2023
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4 /5
★★★★☆

Very convenient service, easy to book. However, a rate for 1/2 day or 2-3 hours is missing.

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Aline M.
purchased on 08/12/2023
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4 /5
★★★★☆

First you have to create an account on the site, then it's very simple: you receive the door and locker codes by text message and e-mail. However, as I only left my suitcase for 2 hours, I would have liked to have been charged by the hour, or even by the 1/4 hour...

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Maud C.
purchased on 02/12/2023
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Answer from CITY-LOCKER Paris
Hello Maud Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
1 /5
★☆☆☆☆

Adding €15 to the price of a visit to the museum is far from welcome, but I congratulate you, you've found a way to make money since people have no other choice!

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Benoît G.
purchased on 26/11/2023
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Answer from CITY-LOCKER Paris
Hello Benoît, Thank you very much for entrusting us with your luggage, we're sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or a maximum of 3.75€ per bag for one day (8:00-22:00). We hope to see you again and wish you a pleasant day!
5 /5
★★★★★

RAS, codes received immediately, great.

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Julien M.
purchased on 24/11/2023
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