English
/10
★★★★★
based on 941 reviews published
★★★★★
based on 941 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Locker much smaller than advertised.
Charles C.
purchased on 02/05/2025
Answer from CITY-LOCKER Paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes.
Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casiers dont vous avez besoin.
Au plaisir de vous revoir dans l’une de nos consignes à bagages parisiennes.
Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casiers dont vous avez besoin.
Au plaisir de vous revoir dans l’une de nos consignes à bagages parisiennes.
1
/5
★☆☆☆☆
I rented on March 30 for March 31. When I confirmed, your software recorded March 30 - the day of my order. I had to redo it for March 31 and rent a second time. No explanation that you need to rent on the same day. Too bad!
Giovanna G.
purchased on 31/03/2025
Translated review
Answer from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we look forward to seeing you at one of our CITY-LOCKER locations.
1
/5
★☆☆☆☆
The locker didn't close properly. Very easy to open without code, with a little force. Not secure at all.
David M.
purchased on 24/01/2025
Translated review
Answer from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
We are so sorry for the problem you have had;
Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance and get your locker changed?
Once again sorry for the problem and hope we'll have the pleasure of welcoming you again in better conditions in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
We are so sorry for the problem you have had;
Could you please give us more information about it like : at what time you were here? Have you called the hotline for assistance and get your locker changed?
Once again sorry for the problem and hope we'll have the pleasure of welcoming you again in better conditions in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
1
/5
★☆☆☆☆
You're too expensive at 15€ per day for a backpack. It's outrageous.
Stamatin S.
purchased on 14/02/2024
Translated review
Answer from CITY-LOCKER Paris
Hello, Thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our City-Lockers and wish you a nice day!