Reviews CITY-LOCKER Paris
CITY-LOCKER - Bastille & Gare de Lyon

9.8/10
★★★★★
based on 964 reviews published

Latest customer reviews

4 /5
★★★★☆

Locker a little small

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Mike L.
purchased on 21/04/2024
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5 /5
★★★★★

Practical, efficient and, in a word, perfect!

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Alice C.
purchased on 14/04/2024
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5 /5
★★★★★

Great concept

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Yimeira S.
purchased on 13/04/2024
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5 /5
★★★★★

As described, price €5, opposite the museum. Very good.

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Aurelien D.
purchased on 12/04/2024
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5 /5
★★★★★

The website is very easy to navigate, the instructions are very clear and the communication by e-mail and SMS is very efficient. I recommend the service!

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Ignacio I.
purchased on 17/04/2024
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5 /5
★★★★★

Great!!! I booked during my TGV journey, and received an email and sms with the codes directly afterwards. I recommend

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Audrey V.
purchased on 14/04/2024
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5 /5
★★★★★

Easy to book. Everything is well signposted and secure

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Elodie M.
purchased on 14/04/2024
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5 /5
★★★★★

Fast, practical, inexpensive and easy to use. I highly recommend it.

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Corinne B.
purchased on 11/04/2024
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5 /5
★★★★★

So practical. I'll be back!

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Arnaud C.
purchased on 04/04/2024
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4 /5
★★★★☆

The name "Gare de Lyon" is a bit misleading. The locker is closer to Bastille than Gare de Lyon, but if you plan ahead, it's a 10-minute walk (or bus ride).

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Karyn M.
purchased on 09/04/2024
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Answer from CITY-LOCKER Paris
Thank you for using our service. That's why we've renamed the Bastille-Gare de Lyon locker, to make it less confusing for our customers.
5 /5
★★★★★

Great locker room with new, clean lockers, the codes worked perfectly and allowed me to visit Paris with complete freedom! I'll be back on my next visit.

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Adam B.
purchased on 29/03/2024
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5 /5
★★★★★

Very practical, very good.

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François G.
purchased on 07/04/2024
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5 /5
★★★★★

Super convenient and super secure, I had a question and contacted the hotline who replied immediately. Great service. Thanks

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Thomas B.
purchased on 29/03/2024
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5 /5
★★★★★

Easy to get to, very clear instructions, good value for money and very practical because we can come and go as we please during the day. Very clean and well maintained

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Doryanne B.
purchased on 08/04/2024
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5 /5
★★★★★

Precise and clear website, no unpleasant surprises

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Patrick F.
purchased on 31/03/2024
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5 /5
★★★★★

Super

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Denise F.
purchased on 07/04/2024
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5 /5
★★★★★

Conveniently located and secure!

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Romain S.
purchased on 12/03/2024
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5 /5
★★★★★

Very convenient and not far from the station

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Maryse F.
purchased on 24/01/2024
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5 /5
★★★★★

Very convenient location between the Gare de Lyon and Place de la Bastille for getting around Paris. As the lockers are spacious, I was able to deposit 3 cabin suitcases and a bag of the same size. The ease of use makes this service a must!

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Diane M.
purchased on 29/03/2024
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4 /5
★★★★☆

The website is easy to use and online booking is functional, even at the last minute. The Opera locker is relatively expensive.

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Christophe S.
purchased on 05/04/2024
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5 /5
★★★★★

Fluid, intuitive navigation. Elegant, functional design facilitates locker search and selection.

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Alice F.
purchased on 31/03/2024
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5 /5
★★★★★

Fast, efficient, clear communication and a low price

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Franck G.
purchased on 30/03/2024
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5 /5
★★★★★

Although only a few minutes from the Gare de Lyon, the location is very good, very large and bright. At 6 euros for 4 pieces of luggage, it's well worth the walk! You feel safe here. Quick booking and instant receipt of access codes. A product I would recommend without hesitation.

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Jean Francois F.
purchased on 31/03/2024
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5 /5
★★★★★

Very easy to register. Well maintained

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Arlette D.
purchased on 02/04/2024
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5 /5
★★★★★

Secure and practical for putting down your belongings and going for a walk

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Annie A.
purchased on 03/04/2024
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5 /5
★★★★★

Very satisfied with this 1st experience with city locker in terms of booking, communication and service.

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Martine D.
purchased on 13/03/2024
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5 /5
★★★★★

Perfect!

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Elodie J.
purchased on 12/02/2024
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3 /5
★★★☆☆

Easy but misleading booking, the locker should be called Bastille and not Gare de Lyon. It should be possible to choose the height of the locker.

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Malaury B.
purchased on 28/03/2024
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Answer from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
5 /5
★★★★★

Very easy to use

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Jean Francois F.
purchased on 25/03/2024
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5 /5
★★★★★

Easy to use

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Claire B.
purchased on 15/03/2024
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4 /5
★★★★☆

Easy booking. Codes for opening site and locker received immediately.

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Aurélien T.
purchased on 12/03/2024
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5 /5
★★★★★

It's just perfect, because it's so useful!

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Jean-robert C.
purchased on 12/03/2024
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Answer from CITY-LOCKER Paris
Hello Jean-Robert, Thank you for sharing your opinion with us. We are delighted that you enjoyed your stay at CityLocker and hope to see you again soon in one of our lockers. Have a nice day.
5 /5
★★★★★

Very good

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Victoria M.
purchased on 17/03/2024
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5 /5
★★★★★

Good location

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Pieree V.
purchased on 16/03/2024
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1 /5
★☆☆☆☆

This loker is located on rue de Lyon but is definitely not at Gare de Lyon (although that's what I had indicated in my Google search)... The result was that instead of walking 11 minutes with heavy suitcases and backpacks, I took another locker directly from the station. This cost me €17.50 as it was impossible to cancel the reservation... It felt like a scam.... Or how to abuse the trust of tourists who don't know Paris!!!!

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Héloïse L.
purchased on 10/03/2024
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Answer from CITY-LOCKER Paris
Hello Héloïse Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
1 /5
★☆☆☆☆

Service paid for but not used. Too far from lyon train station

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Thierry D.
purchased on 09/03/2024
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Answer from CITY-LOCKER Paris
Hello Thierry Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
5 /5
★★★★★

Perfect

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Christine L.
purchased on 08/03/2024
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5 /5
★★★★★

Very simple and secure... clean and easy to find. Impeccable I recommend

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Celia D.
purchased on 08/03/2024
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5 /5
★★★★★

Easy to use. I received the codes by email and was able to pay with Apple Pay.

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Julien S.
purchased on 08/03/2024
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5 /5
★★★★★

Very satisfied with this service.

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Sandrine C.
purchased on 15/02/2024
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