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A
Rating: 3 out of 5
Order, perfect reception nothing to complain about, however question to customer service, I am still waiting for the response
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Order, perfect reception nothing to complain about, however question to customer service, I am still waiting for the response
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A
Rating: 3 out of 5
Quality article but nonexistent after-sales service. Package received 20 days after shipping dates.
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A
Rating: 3 out of 5
Quality item but nonexistent after-sales service. Package received 20 days after shipping dates.
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A
Rating: 1 out of 5
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
A
Rating: 1 out of 5
Does not work at all
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Response from clip-zip.com
Hello, do not hesitate to contact us to find the right reference!
A
Rating: 3 out of 5
None
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A
Rating: 3 out of 5
None
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A
Rating: 1 out of 5
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
A
Rating: 1 out of 5
Very disappointed with the merchandise, did not allow repair without changing the zipper.
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Response from clip-zip.com
Hello, our sliders are designed to avoid unpicking and re-sewing the zipper, however, what issue did you encounter? Please feel free to write to us or call us to resolve the problem!
A
Rating: 1 out of 5
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
A
Rating: 1 out of 5
Does not work with zipper for jeans.
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Response from clip-zip.com
Hello, which slider did you try for a fly?
A
Rating: 3 out of 5
The shipments are fast and correspond to the ordered items. Unfortunately, after 2 attempts, I realize that clip-zip does not offer a product that meets my needs; The two ordered sliders do not fit the zipper: either too small or too large. There is no intermediate size.
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A
Rating: 3 out of 5
The shipments are fast and correspond to the ordered items. Unfortunately, after 2 attempts, I realize that clip-zip does not offer a product that meets my needs; The two ordered sliders do not fit the zipper: either too small or too large. There is no intermediate size.
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A
Rating: 3 out of 5
I have a request with zipclip that has not yet been answered
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A
Rating: 3 out of 5
I have a request with zipclip that has not yet been answered
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A
Rating: 3 out of 5
Repairing the zip is not very easy
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A
Rating: 3 out of 5
Repairing the zip is not very easy
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A
Rating: 1 out of 5
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Disappointing customer service.
A
Rating: 1 out of 5
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Disappointing customer service.
A
Rating: 3 out of 5
Clip glass 5 is easy to put on but if you pull too hard it opens. My husband is not very satisfied with the strength of the zip.
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A
Rating: 3 out of 5
Clip glass 5 is easy to put on but if you pull too hard it opens. My husband is not very satisfied with the strength of the zip.
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A
Rating: 1 out of 5
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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A
Rating: 1 out of 5
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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A
Rating: 3 out of 5
Really easy to set up. However, I took a small zipper for a child's jacket (4 years old) and the closure is hard to zip and there is a little spike on the tab that can be uncomfortable or even hurt a child. Maybe a defect in the product... but it doesn't allow a child to be independent with the closure of their jacket.. too bad.
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A
Rating: 3 out of 5
Really easy to set up. However, I took a small zipper for a child's jacket (4 years old) and the closure is hard to zip and there is a little spike on the tab that can be uncomfortable or even hurt a child. Maybe a defect in the product... but it doesn't allow a child to be independent with the closure of their jacket.. too bad.
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A
Rating: 3 out of 5
Good quality products but a bit expensive... average delivery.. description on the site a bit lacking as well as the photos.. but nothing dramatic
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A
Rating: 3 out of 5
Good quality products but a bit expensive... average delivery.. description on the site a bit lacking as well as the photos.. but nothing dramatic
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A
Rating: 3 out of 5
Too expensive
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A
Rating: 3 out of 5
Too expensive
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A
Rating: 1 out of 5
The clip purchased broke during its use. Very sturdy as a product! Initially, the site seemed responsive on Messenger, asking me if I wanted a refund, an exchange, or another product, and then afterwards, no response to my emails, and zero refund
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A
Rating: 1 out of 5
The clip purchased broke during its use. Very sturdy as a product! Initially, the site seemed responsive on Messenger, asking me if I wanted a refund, an exchange, or another product, and then afterwards, no response to my emails, and zero refund
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A
Rating: 3 out of 5
Not strong enough! And yet the praises were numerous... too bad - I will try again next time, thank you.
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A
Rating: 3 out of 5
Not strong enough! And yet the praises were numerous... too bad - I will try again next time, thank you.
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A
Rating: 1 out of 5
It's a shame because in the video it works well unlike reality, the slider does not go.
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A
Rating: 1 out of 5
It's a shame because in the video it works well unlike reality, the slider does not go.
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A
Rating: 1 out of 5
The zip does not fit despite the measurements taken with their ruler. Customer service completely absent despite 2 emails. No response.
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A
Rating: 1 out of 5
The zip does not fit despite the measurements taken with their ruler. Customer service completely absent despite 2 emails. No response.
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A
Rating: 3 out of 5
Too expensive!
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A
Rating: 3 out of 5
Too expensive!
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