The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The shipments are fast and correspond to the ordered items. Unfortunately, after 2 attempts, I realize that clip-zip does not offer a product that meets my needs; The two ordered sliders do not fit the zipper: either too small or too large. There is no intermediate size.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2024
The shipments are fast and correspond to the ordered items. Unfortunately, after 2 attempts, I realize that clip-zip does not offer a product that meets my needs; The two ordered sliders do not fit the zipper: either too small or too large. There is no intermediate size.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2024
I have a request with zipclip that has not yet been answered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2024
I have a request with zipclip that has not yet been answered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Repairing the zip is not very easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Repairing the zip is not very easy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2024
Site pre-selecting a choice. Be very careful otherwise order error. This happened to me. 2 minutes after the order I sent an email that got lost in their spam. 5 days later, I was advised to refuse the letter. Done and since then no more response to my questions. Received, not received? Morality 13.88 € lost.
Disappointing customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2024
Clip glass 5 is easy to put on but if you pull too hard it opens. My husband is not very satisfied with the strength of the zip.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2024
Clip glass 5 is easy to put on but if you pull too hard it opens. My husband is not very satisfied with the strength of the zip.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2024
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/04/2024
Impossible to place the slider, I sent them back to you, yet the reference seems good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2024
Really easy to set up. However, I took a small zipper for a child's jacket (4 years old) and the closure is hard to zip and there is a little spike on the tab that can be uncomfortable or even hurt a child. Maybe a defect in the product... but it doesn't allow a child to be independent with the closure of their jacket.. too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2024
Really easy to set up. However, I took a small zipper for a child's jacket (4 years old) and the closure is hard to zip and there is a little spike on the tab that can be uncomfortable or even hurt a child. Maybe a defect in the product... but it doesn't allow a child to be independent with the closure of their jacket.. too bad.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
Good quality products but a bit expensive... average delivery.. description on the site a bit lacking as well as the photos.. but nothing dramatic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
Good quality products but a bit expensive... average delivery.. description on the site a bit lacking as well as the photos.. but nothing dramatic
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2024
Too expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2024
Too expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2024
The clip purchased broke during its use. Very sturdy as a product! Initially, the site seemed responsive on Messenger, asking me if I wanted a refund, an exchange, or another product, and then afterwards, no response to my emails, and zero refund
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/03/2024
The clip purchased broke during its use. Very sturdy as a product! Initially, the site seemed responsive on Messenger, asking me if I wanted a refund, an exchange, or another product, and then afterwards, no response to my emails, and zero refund
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2024
Not strong enough! And yet the praises were numerous... too bad - I will try again next time, thank you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2024
Not strong enough! And yet the praises were numerous... too bad - I will try again next time, thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2024
It's a shame because in the video it works well unlike reality, the slider does not go.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2024
It's a shame because in the video it works well unlike reality, the slider does not go.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2024
The zip does not fit despite the measurements taken with their ruler. Customer service completely absent despite 2 emails. No response.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2024
The zip does not fit despite the measurements taken with their ruler. Customer service completely absent despite 2 emails. No response.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2024
Too expensive!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2024
Too expensive!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2024
I waited more than a month to get a slider, when I see that when I order motorcycle parts in Germany and it arrives in a week and a half, go find an error on this part, no problem.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/02/2024
I waited more than a month to get a slider, when I see that when I order motorcycle parts in Germany and it arrives in a week and a half, go find an error on this part, no problem.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/03/2024
Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/03/2024
Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/03/2024
Does not respond to emails and does not fully refund returns.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/03/2024
Does not respond to emails and does not fully refund returns.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2024
I think there is a mix-up regarding what I ordered. Gold plastic and metallic black or the metallic one doesn't look very metallic... I have nevertheless already installed the gold one. I'm hesitant about the black one because it's for a leather jacket.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2024
I think there is a mix-up regarding what I ordered. Gold plastic and metallic black or the metallic one doesn't look very metallic... I have nevertheless already installed the gold one. I'm hesitant about the black one because it's for a leather jacket.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/03/2024
Does not work at all, very poor quality.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/03/2024
Does not work at all, very poor quality.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2024
After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.
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