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A
Rating: 3 out of 5
To review the delivery times.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
the delivery is very mediocre, transaction made on December 6, 2022 and to this day December 21, 2022, no news from them nor the order, after having sent them an email
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A
Rating: 1 out of 5
3 messages sent since receiving my order and still no response from them. They sent me the wrong reference.
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A
Rating: 1 out of 5
The given indications do not match, I chose a recommended product for jeans and the product does not match. Very disappointed, especially since I could still use my pants before.
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A
Rating: 3 out of 5
I immediately sent an email after my order saying that I had chosen the wrong color, but the site did not take it into account. :-(
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A
Rating: 1 out of 5
Tested on a jacket zipper: no difference. Does not repair a defective zipper at all.
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A
Rating: 1 out of 5
Dear Sir/Madam, I just received your package and I am very disappointed because the sliders do not work at all. When you try to open them they are stuck to the point that the first one I tried broke immediately. I hope to be able to return them because I don't even dare to try the others. Thank you. Best regards.
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A
Rating: 1 out of 5
I had high hopes for this clip, ordered for a semi-leather coat. The measurements were well taken and I followed your recommendations for the size to choose for this type of clothing. I was able to put the clip on without any difficulty, but it does not work on the zipper, it forces too much and gets stuck. Impossible to use it, I am very disappointed.
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A
Rating: 1 out of 5
The merchandise has not arrived yet
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A
Rating: 3 out of 5
Everything is very good, except for the price I would have liked there to be at least 2 zip clips
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A
Rating: 3 out of 5
Good site
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A
Rating: 1 out of 5
Hello, I ordered zips twice to repair my aunt, it doesn't work can you refund me? Thank you very much.
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A
Rating: 3 out of 5
Very functional site offers different help to find the right product but not yet efficient as the ordered product does not match. Otherwise, the information on the shipment of the order and its tracking is very professional. I will now see the management of a returned product.
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A
Rating: 1 out of 5
It doesn't work and yet these are the right dimensions almost 8€ lost!
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A
Rating: 3 out of 5
It was not very easy to be sure of the size of the slider
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A
Rating: 3 out of 5
my zipper works well with the replacement slider, but on the two 5C2 one does not work it does not clip, it must have a defect!
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A
Rating: 3 out of 5
Order shipped quite quickly, and product conforms to what I ordered, my problem is that I ordered 3 different zips for my Billabong backpack, and none of them fit, yet the template indicated a 5C, anyway, a bit disappointed after spending almost 30 euros
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A
Rating: 1 out of 5
Delivery within the announced deadlines but non-compliant delivery (missing half) and no explanation provided despite an email from me to customer service
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A
Rating: 3 out of 5
Fast delivery and in accordance with the order but the product is overpriced. 10 € (delivery included) for the replacement slider Zlideon for plastic teeth zipper (zipper) we must be dreaming!
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A
Rating: 1 out of 5
I am sorry, I ordered a 5B plastic zip and received a metal one, I returned it and still haven't received it, yet it is settled... Best regards
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A
Rating: 3 out of 5
The sliders fit in place without difficulty and work for now. The small downside is on the order: I ordered in black and was delivered in silver on the pretext that there was no more black. No commercial gesture or replacement proposed later. Too bad!
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A
Rating: 3 out of 5
Difficult to find the right model. Offer a small assortment based on the intended repair
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A
Rating: 1 out of 5
I am missing half of my delivery
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A
Rating: 3 out of 5
The 10A slider wears out too quickly, although it is metal. I had to replace it. The plastic closure of the hood seems to be working correctly again.
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F
Rating: 3 out of 5
does the job, but sells a mediocre product
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A
Rating: 3 out of 5
No issues for now! Except for the product which seems mediocre
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A
Rating: 1 out of 5
Regarding my order VBVMUOLJB, I never received it and despite my 2 follow-ups by email, I never received a response from clip & zip.
Really very unhappy with the service. So very bad and not recommendable
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Really very unhappy with the service. So very bad and not recommendable
A
Rating: 1 out of 5
Product not received, no response to my complaint email.
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Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response, can you send me an email at my address: [email protected]?
A
Rating: 1 out of 5
Hello,
The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
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The clip does not work, it does not open, even with the provided tab and by following the very brief manual. Broken after many attempts. All in the trash.
Bad product.
Best regards
EC
A
Rating: 1 out of 5
Easy navigation, fast delivery, only one issue this accessory did not work for long
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A
Rating: 3 out of 5
It seems simple as well as the three photos attached to the received zip... Cutting the slider with the cutting pliers is very difficult and popping a notch during the operation is, on the other hand, very easy (which happened to me). Summary: drop-off of my pants at the tailor to change the zipper: 18 Euros plus a ClipZip that became useless. The idea is excellent but the documentation is too brief to succeed in applying it.
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A
Rating: 1 out of 5
Hello, My plastic closure is 5 mm wide, so I ordered accordingly. The receiving box in place is 7.5 mm wide; I received a set whose receiving box is 5 mm wide, so impossible to repair...
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A
Rating: 3 out of 5
Not very easy to use
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A
Rating: 3 out of 5
The slider gets stuck when the pull tab is lifted
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A
Rating: 3 out of 5
Order received on 12/04/2022 but I was warned of the delays. Can you perhaps consider another means of delivery than the post? Or send it by express mail?
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A
Rating: 3 out of 5
The product received seems of low quality and not very durable over time. It is the clasp of a large zipper that needs to be solid. Meh
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A
Rating: 3 out of 5
Good
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A
Rating: 1 out of 5
Once placed on a YKK zipper, the zipper opens the teeth spread on the jacket. As for the pocket, it is easy to place one side of the slider but impossible to start the second side
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A
Rating: 1 out of 5
Received the wrong color for leather repair, I tried to contact customer service by email and Messenger, no response. Very disappointed.
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A
Rating: 3 out of 5
seems a bit fragile
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