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A
Rating: 3 out of 5
Fast and compliant but the 2 packs arrived mixed up, which complicated the use.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersA
Rating: 3 out of 5
Website without particularities, does the job.
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A
Rating: 1 out of 5
The clip disintegrated during assembly, it started with the small red wedge (broken during insertion into the clip to open it), then the clip during opening (it is made in 3 parts) I made a complaint, but never received a response. Run away from this product, as you are throwing your money away.
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A
Rating: 1 out of 5
Doesn't work, yet it's the right format, not made for boot closures
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A
Rating: 1 out of 5
Missing orange opening wedge in the envelope! After opening with makeshift means, the slider doesn't work because the core of the slider is way too wide, unusable!
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A
Rating: 1 out of 5
useless purchase...the slider does not work!
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Response from clip-zip.com
Hello,
It may not be the right reference, would you like us to help you find a solution?
It may not be the right reference, would you like us to help you find a solution?
A
Rating: 1 out of 5
Out of the 2 sliders received, one is broken, which is quite regrettable.
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Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 3 out of 5
Shipping costs are too high
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A
Rating: 1 out of 5
the item breaks during installation handling
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Response from clip-zip.com
Hello,
You can request a replacement from Customer Service.
You can request a replacement from Customer Service.
A
Rating: 3 out of 5
No video to show how to repair…
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A
Rating: 3 out of 5
A lot of slowness for contacts for information via messenger
And no follow-up
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And no follow-up
A
Rating: 3 out of 5
Not easy to find the right zip.
Ordered one that didn't fit, I returned it and I'm waiting for a new one.
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Ordered one that didn't fit, I returned it and I'm waiting for a new one.
A
Rating: 1 out of 5
I requested plastic parts and received alloy parts
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A
Rating: 3 out of 5
Product received but the gap to put the guide with the fabric is very narrow, so it is impossible to slide the slider. So returned. Regarding an inquiry by email, it is difficult to get a response!
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A
Rating: 3 out of 5
Delivery times quite long
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A
Rating: 3 out of 5
a bit difficult to navigate the site especially for a single order and for the size.
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A
Rating: 1 out of 5
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
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A
Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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A
Rating: 3 out of 5
Site ok
Fast delivery
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Fast delivery
A
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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A
Rating: 3 out of 5
Brief information for 3C
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A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
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The clip broke on the first try!
A
Rating: 3 out of 5
Zip received quickly, but unfortunately does not work on my jacket. Return.
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A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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A
Rating: 3 out of 5
AFTER-SALES SERVICE contacted, photos taken and sent, no responses, item returned yesterday!
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A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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A
Rating: 3 out of 5
Not conclusive. Return for refund
No response to my request
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No response to my request
A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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A
Rating: 3 out of 5
Easy to use the site. Return deadline seems a bit tight as I was not available at the time of delivery and did not have time to do what was necessary. Clear information but the final result is not up to what I had seen in some comments!!
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A
Rating: 3 out of 5
Well, after getting advice by email with attached photos, I was advised the zips that are too small for jackets. I am waiting for a response to my exchange request. It is currently impossible to reach them by phone.
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A
Rating: 3 out of 5
Not easy to find the right size, the photos do not match... I ordered black but it's not really black.
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A
Rating: 3 out of 5
Fast delivery
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 3 out of 5
sleeve casing breaks during crimping
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A
Rating: 1 out of 5
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 3 out of 5
Not sure about the compatibility of the parts with my closure when buying. Description not clear. High price for what it is.
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A
Rating: 3 out of 5
I give an average rating because I did not receive my entire order. I sent a complaint, I am waiting for a response from customer service.
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