The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Not easy to find the right zip.
Ordered one that didn't fit, I returned it and I'm waiting for a new one.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
I requested plastic parts and received alloy parts
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/01/2022
Product received but the gap to put the guide with the fabric is very narrow, so it is impossible to slide the slider. So returned. Regarding an inquiry by email, it is difficult to get a response!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
Delivery times quite long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2022
a bit difficult to navigate the site especially for a single order and for the size.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/01/2022
nothing works, except for the sliders, the rest is just a toy gadget for children (the kind made in China); the fixing mode breaks at the slightest pressure and it is impossible to smooth them on the fabric of the closure.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2022
Site ok
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2022
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2022
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2022
Brief information for 3C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2022
Very disappointed
The clip broke on the first try!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2022
Zip received quickly, but unfortunately does not work on my jacket. Return.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2022
AFTER-SALES SERVICE contacted, photos taken and sent, no responses, item returned yesterday!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
I am disappointed with my order, I barely tightened the sleeve which broke.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
Not conclusive. Return for refund
No response to my request
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
It didn't work and the clip broke in two.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2022
Easy to use the site. Return deadline seems a bit tight as I was not available at the time of delivery and did not have time to do what was necessary. Clear information but the final result is not up to what I had seen in some comments!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2021
Well, after getting advice by email with attached photos, I was advised the zips that are too small for jackets. I am waiting for a response to my exchange request. It is currently impossible to reach them by phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Not easy to find the right size, the photos do not match... I ordered black but it's not really black.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2021
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2021
sleeve casing breaks during crimping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2021
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Not sure about the compatibility of the parts with my closure when buying. Description not clear. High price for what it is.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2021
I give an average rating because I did not receive my entire order. I sent a complaint, I am waiting for a response from customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2021
Hello, this slider type 8b, chosen with the width document, is too narrow, I had to file the outer sides, front/back along the entire length of the zipper to make it work normally. It lacks between 0.5 to 1 mm in width of the slider; I tried on 2 different zippers, the problem is the same; The length of the slider is too small, I had to add a spacer on the bottom stop of the zipper to be able to thread the 2nd part of the zipper
Thank you for reviewing the dimensions of this slider.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2021
Good site but promotional offer not very clear in the way to place the order (you have to order four sliders to get the free slider while everything suggests that the free one is added to an order of three.......but no)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2021
Contrary to what I was told by phone, it does not work with a double slider zipper. Really a shame not to mention it, and even more not to admit it on the phone.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2021
Order and delivery good, but defective item,
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Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/11/2021
impossible to open these sliders without destroying them. Useless items
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Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
Fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2021
Very expensive for very average products, very difficult to use / implement
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/11/2021
None works like a real slider. Useless purchase
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/11/2021
I am disappointed, I chose the right size but it is too small
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2021
The products are not great but given the price I am not surprised total scam
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/11/2021
Not delivered on time.
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