The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Nothing to say about the speed of delivery. However, I had ordered a clip-on slider to replace the broken one. On the one to be replaced, a 7 was mentioned, so I followed the correspondence (5) on the site. Unfortunately, while the slider fits quite easily on the right side of the zipper, it is impossible to close the whole thing.
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Jonas Q.
Rating: 1 out of 5
following a purchase from 24/02/2026
The product was broken!
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FABRICE G.
Rating: 1 out of 5
following a purchase from 16/02/2026
2 bought does not work. a waste.
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SONNTAG J.
Rating: 1 out of 5
following a purchase from 23/02/2026
The product does not hold at all on the zippers!
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Laetitia H.
Rating: 3 out of 5
following a purchase from 21/02/2026
The recommended zip did not work on my zipper despite the correct choice of size and material so I am not very satisfied.
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Sébastien H.
Rating: 1 out of 5
following a purchase from 14/02/2026
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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Pablo N.
Rating: 1 out of 5
following a purchase from 14/02/2026
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
E
emmanuel B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
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Priscille C.
Rating: 3 out of 5
following a purchase from 14/01/2026
The zip model purchased does not work on the closure... too bad
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Marina S.
Rating: 3 out of 5
following a purchase from 14/02/2026
Quick, unfortunately the product does not fit
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FELIX M.
Rating: 1 out of 5
following a purchase from 12/02/2026
Broken when opening.
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Didier L.
Rating: 3 out of 5
following a purchase from 11/02/2026
In fact, the slider is certainly good, but each closure is a case apart, and each customer is little or not logical when it comes to assembly!!!!
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Dominique D.
Rating: 3 out of 5
following a purchase from 30/01/2026
After returning the first clip that was not the right size, the second one is perfect. However, I still have not been refunded for the first one
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ben K.
Rating: 1 out of 5
following a purchase from 04/02/2026
The bulbs do not work, useless purchase
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Nicolas C.
Rating: 1 out of 5
following a purchase from 01/02/2026
I still have not received my package
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Coralie B.
Rating: 1 out of 5
following a purchase from 28/01/2026
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
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Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
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Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
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Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
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OLGA V.
Rating: 3 out of 5
following a purchase from 09/12/2025
the site is practical but the products are not very well adapted. Sorry!!
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Cloe S.
Rating: 3 out of 5
following a purchase from 30/12/2025
Not very smooth
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
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Véronique B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Never received.
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CLEMENT D.
Rating: 1 out of 5
following a purchase from 13/01/2026
Order not delivered.
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Myriam S.
Rating: 3 out of 5
following a purchase from 17/01/2026
I filled out the return form because I wanted to exchange the zips but I received no response. I will therefore never order from your site again.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 18/01/2026
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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Jean-Marc R.
Rating: 3 out of 5
following a purchase from 30/12/2025
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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Sylvain M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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Karin T.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
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bernard E.
Rating: 3 out of 5
following a purchase from 17/12/2025
Terrible for customer service, I was supposed to be called back after leaving my phone with a person who was not competent, I am still waiting......
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Kai K.
Rating: 1 out of 5
following a purchase from 20/12/2025
Bad!
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Helmut K.
Rating: 1 out of 5
following a purchase from 04/01/2026
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
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Francoise V.
Rating: 3 out of 5
following a purchase from 26/12/2025
Not all slider sizes are clearly presented, making the choice difficult. My last order was a fiasco, I had to return the sliders.
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MARIE-ODILE D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I never received the package nor a response from you informing me of the non-receipt of my order.
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Anna L.
Rating: 1 out of 5
following a purchase from 28/12/2025
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
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Gabi K.
Rating: 1 out of 5
following a purchase from 04/01/2026
The item arrived broken and no one responded to my email
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Ignacio D.
Rating: 1 out of 5
following a purchase from 02/01/2026
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
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Patrick B.
Rating: 3 out of 5
following a purchase from 05/01/2026
The product I bought did not fit. I would need a size 7 that you do not have. Otherwise, nothing to say. Thank you.
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Basile M.
Rating: 1 out of 5
following a purchase from 31/12/2025
I still haven't received anything
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