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V
Rating: 1 out of 5
The device does not work on waterproof zippers despite what is said on the site, I lost 10€…
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
Products that do not work! A first one that did not clip and opened systematically, they sent me a second one that clipped perfectly but impossible to mount on the zipper, in short after forcing they sent me a stamp to return the 2 defective products because they had to be returned despite 2 videos sent proving the problems, in short I do not recommend!
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N
Rating: 1 out of 5
When I wanted to open the clip, the plastic lever broke, I tried with a small screwdriver and there too a piece of the metal clip broke. Result I ordered a zipper that I will have to struggle to replace.
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S
Rating: 1 out of 5
Very bad product breaks quickly especially do not buy this product
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V
Rating: 3 out of 5
Out of the 2 zips purchased, one works well, and the other not at all. I think the site is not explicit enough about the size and material of the zipper corresponding to the zip.
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C
Rating: 1 out of 5
Does not work. This clip will quickly but does not close the zipper.
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G
Rating: 3 out of 5
The size of the clip does not meet my needs, I took the largest size, yet, but the zipper is wider, The price is a bit too high, more than 13 euros with delivery, for a single clip, it's a bit too expensive.
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C
Rating: 3 out of 5
Hello,
I had already used this system with a zipper that opens completely without any problem.
With my non-separable zipper (collar zipper), I had no problem installing it, but it often comes undone if I pull it down too low or up too high.
I think I will have to make 2 locking points to remedy this problem.
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I had already used this system with a zipper that opens completely without any problem.
With my non-separable zipper (collar zipper), I had no problem installing it, but it often comes undone if I pull it down too low or up too high.
I think I will have to make 2 locking points to remedy this problem.
M
Rating: 3 out of 5
Disappointed with the ordered product
It does not fit at all despite several attempts
It was a separable reverse zipper. Despite a good positioning of the zip, impossible to close the zipper completely.
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It does not fit at all despite several attempts
It was a separable reverse zipper. Despite a good positioning of the zip, impossible to close the zipper completely.
P
Rating: 1 out of 5
easy access to the site, fast delivery, I saved a jacket thanks to the clipper
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W
Rating: 3 out of 5
Fast shipping, good goods, thank you
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B
Rating: 3 out of 5
Nothing to say about the speed of delivery. However, I had ordered a clip-on slider to replace the broken one. On the one to be replaced, a 7 was mentioned, so I followed the correspondence (5) on the site. Unfortunately, while the slider fits quite easily on the right side of the zipper, it is impossible to close the whole thing.
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J
Rating: 1 out of 5
The product was broken!
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F
Rating: 1 out of 5
2 bought does not work. a waste.
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S
Rating: 1 out of 5
The product does not hold at all on the zippers!
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L
Rating: 3 out of 5
The recommended zip did not work on my zipper despite the correct choice of size and material so I am not very satisfied.
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S
Rating: 1 out of 5
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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P
Rating: 1 out of 5
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
E
Rating: 1 out of 5
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
P
Rating: 3 out of 5
The zip model purchased does not work on the closure... too bad
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M
Rating: 3 out of 5
Quick, unfortunately the product does not fit
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F
Rating: 1 out of 5
Broken when opening.
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D
Rating: 3 out of 5
In fact, the slider is certainly good, but each closure is a case apart, and each customer is little or not logical when it comes to assembly!!!!
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D
Rating: 3 out of 5
After returning the first clip that was not the right size, the second one is perfect. However, I still have not been refunded for the first one
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B
Rating: 1 out of 5
The bulbs do not work, useless purchase
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N
Rating: 1 out of 5
I still have not received my package
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
C
Rating: 1 out of 5
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
G
Rating: 1 out of 5
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
E
Rating: 1 out of 5
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
V
Rating: 1 out of 5
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
F
Rating: 1 out of 5
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
O
Rating: 3 out of 5
the site is practical but the products are not very well adapted. Sorry!!
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C
Rating: 3 out of 5
Not very smooth
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S
Rating: 1 out of 5
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
V
Rating: 1 out of 5
Never received.
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C
Rating: 1 out of 5
Order not delivered.
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M
Rating: 3 out of 5
I filled out the return form because I wanted to exchange the zips but I received no response. I will therefore never order from your site again.
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J
Rating: 1 out of 5
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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J
Rating: 3 out of 5
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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S
Rating: 1 out of 5
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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