Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1 and 3 stars

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Acheteur Vérifié

Published on 09/05/2019 à 00h24 following a purchase from 08/05/2019

The part I ordered broke. I hope to get a response to my email and a refund.

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Acheteur Vérifié

Published on 08/05/2019 à 14h30 following a purchase from 27/04/2019

the color does not match

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Response from clip-zip.com Published on 09/05/2019

Hello,
If the color of an item does not meet your expectations, you have 15 days from receipt of the order to make an exchange.
We are sorry if sometimes colors change from one computer screen to another, do not hesitate to contact customer service if needed: [email protected]
Best regards.

Acheteur Vérifié

Published on 07/05/2019 à 15h40 following a purchase from 02/05/2019

I ordered the recommended model but it is not right.
It is too big for a plastic closure of 7.9mm

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Response from clip-zip.com Published on 09/05/2019

Hello,
Do not hesitate to send a photo of your closure by email to [email protected]
We will help you find the right slider and guide you to request the exchange of the unsuitable product.
We are at your disposal if needed.
Best regards.

Acheteur Vérifié

Published on 29/04/2019 à 14h04 following a purchase from 18/04/2019

A bit disappointed but maybe I just wasn't lucky otherwise a lot of choice and fast delivery. I still recommend this site.

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Response from clip-zip.com Published on 02/05/2019

Hello, Don't hesitate to contact customer service for any request or if needed: [email protected] If the products are not suitable you can exchange them within 15 days. If you need advice or help to find the right product you can send photos of your zipper by email. We will provide a quick response. Regards.

Acheteur Vérifié

Published on 29/04/2019 à 10h37 following a purchase from 23/04/2019

Order still not received....too bad it was urgent because I'm leaving tomorrow with probably a jacket without a zipper!

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Response from clip-zip.com Published on 02/05/2019

Hello, Customer service will contact you by email to find a solution. We apologize for the inconvenience caused. Regards

Acheteur Vérifié

Published on 25/04/2019 à 17h18 following a purchase from 18/04/2019

Site not very clear

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Acheteur Vérifié

Published on 21/04/2019 à 16h50 following a purchase from 17/04/2019

free shipping for orders of 30€ and + that remains to be demonstrated!!

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Acheteur Vérifié

Published on 18/04/2019 à 05h01 following a purchase from 13/04/2019

Nothing to say

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Acheteur Vérifié

Published on 16/04/2019 à 17h14 following a purchase from 16/04/2019

interesting site with good solutions. Be careful with sizes for zippers, they are pessimistic.

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Acheteur Vérifié

Published on 15/04/2019 à 07h40 following a purchase from 10/04/2019

Clear and ergonomic site.

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Acheteur Vérifié

Published on 13/04/2019 à 00h08 following a purchase from 10/04/2019

Despite the measurement taken of the width of the zipper, the kit was a bit too small. I only used the sleeve that I tightened with the pliers as indicated in the small manual provided. It jumped off on the second use of the zipper. I tried to put it back and it broke. I do not recommend.

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Acheteur Vérifié

Published on 12/04/2019 à 20h09 following a purchase from 07/04/2019

Order of a slider for leather jacket.
Do not recommend model 5A, but direct customers to model 8A which is the standard for this type of closure, especially since the measuring ruler to edit is not very accurate and can be misleading. That being said, very fast service, reduced shipping costs.

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Acheteur Vérifié

Published on 11/04/2019 à 21h20 following a purchase from 08/04/2019

Does not work I do not recommend Money lost

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Response from clip-zip.com Published on 12/04/2019

Hello, It may be that the slider does not match your zipper. Moreover, 45C is very rare, do not hesitate to write to us at: [email protected], we can help you find the right slider! Best regards, Clip&Zip

Acheteur Vérifié

Published on 11/04/2019 à 18h26 following a purchase from 07/04/2019

OVERALL GOOD

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Acheteur Vérifié

Published on 08/04/2019 à 10h59 following a purchase from 03/04/2019

comment below

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Acheteur Vérifié

Published on 07/04/2019 à 01h09 following a purchase from 30/03/2019

Average

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Acheteur Vérifié

Published on 05/04/2019 à 18h00 following a purchase from 31/03/2019

Good!

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Acheteur Vérifié

Published on 01/04/2019 à 11h24 following a purchase from 26/03/2019

I had ordered a plastic slider, you sent me a metal one, so unusable and 9€ thrown in the trash

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Response from clip-zip.com Published on 01/04/2019

Hello, We do not offer plastic sliders as they would not be strong enough. All our sliders are made of zinc die-cast. However, we offer sliders for different types of closures: metal, plastic, nylon, or for invisible ones. If you ordered a slider of reference B (for plastic) and received an A (metal) upon delivery, please do not hesitate to request a replacement at this address: [email protected] We specify that for the replacement to be possible, your product must be in perfect condition. Best regards.

Acheteur Vérifié

Published on 28/03/2019 à 14h40 following a purchase from 24/03/2019

Simple to use site but it would be good to put photos next to the different types of zips

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Acheteur Vérifié

Published on 20/03/2019 à 12h51 following a purchase from 18/03/2019

The site is very good, very clear. Speed of delivery. The item I ordered does not fit what I needed to repair.

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Acheteur Vérifié

Published on 15/03/2019 à 21h46 following a purchase from 10/03/2019

order sent quickly but unsatisfactory

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Acheteur Vérifié

Published on 14/03/2019 à 11h28 following a purchase from 08/03/2019

Good

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Acheteur Vérifié

Published on 10/03/2019 à 18h09 following a purchase from 06/03/2019

Parts Very fragile, impossible to repair... Useless purchase, money wasted... I

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Response from clip-zip.com Published on 15/03/2019

Hello,
What problem did you encounter, was it during installation?
Don't hesitate to share it with customer service at: [email protected]
Best regards,
Clip&Zip

Acheteur Vérifié

Published on 09/03/2019 à 00h00 following a purchase from 04/03/2019

Does the job, but looks fragile because the tip you hold is quite thin.
There is also a spike on it that could hurt when you lift it...
I wonder if we can saw it because once lowered, it fits into a housing that makes it invisible.

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Acheteur Vérifié

Published on 06/03/2019 à 16h15 following a purchase from 24/02/2019

My first order went well, so I recommended again with complete confidence. . . . Unfortunately, the ordered slider, recommended by the site, does not match my closure, and thus I lost almost 10 euros for nothing. . .
Too bad

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Acheteur Vérifié

Published on 04/03/2019 à 20h31 following a purchase from 27/02/2019

I recommended a kit because the first one broke when I tried to put it on, so I will try again, and if it's the same, I will give up because it will have cost me more than a zipper.

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Response from clip-zip.com Published on 05/03/2019

Hello, if you need help with installation, do not hesitate to contact customer service either by email or by phone. The size 3-4 and 5 sleeves must be installed carefully, especially when crimping the item to attach it to the fabric. Do not hesitate to call or send an email if needed. Best regards

Acheteur Vérifié

Published on 04/03/2019 à 16h47 following a purchase from 28/02/2019

Meh.

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Acheteur Vérifié

Published on 02/03/2019 à 09h50 following a purchase from 22/02/2019

Very useful, but difficult to unclip the slider. Complicated sleeve to install;

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Acheteur Vérifié

Published on 25/02/2019 à 16h27 following a purchase from 21/02/2019

did not receive the right product twice

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Response from clip-zip.com Published on 26/02/2019

Hello, Do not hesitate to contact customer service at this address: [email protected] If you have not received the right products we will replace them quickly and upon simple request. Best regards.

Acheteur Vérifié

Published on 22/02/2019 à 18h57 following a purchase from 19/02/2019

Received relatively quickly but impossible to set up.

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Response from clip-zip.com Published on 25/02/2019

Hello, Maybe a cursor reference problem? You can send a photo of your zipper by email to [email protected] we will help you find the right cursor. You are still within the time frame to make an exchange. Best regards

Acheteur Vérifié

Published on 22/02/2019 à 15h35 following a purchase from 18/02/2019

Lack of clear information regarding the opening of the clip... I must have damaged it while trying to open it and as a result, it no longer served its purpose... My jacket went to the tailor for the replacement of the zipper and I lost 10.00 €...

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Response from clip-zip.com Published on 22/02/2019

Hello, We are sorry for this inconvenience, when you encounter a problem do not hesitate to contact us, we are very responsive. Do not hesitate to write to us at our email address to share your experience: [email protected] Best regards,

Acheteur Vérifié

Published on 21/02/2019 à 17h27 following a purchase from 02/02/2019

the product I received broke during installation

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Acheteur Vérifié

Published on 21/02/2019 à 15h06 following a purchase from 18/02/2019

Impossible to 'open' the slider: Surely not with the small red plastic wedge provided, nor with anything else (screwdriver ...). Spent half an hour and nothing moves ... Yet I understood how it works! My zipper is still not repaired and I threw nearly 10 euros in the trash! But why don't you deliver this 'open' slider, it would just need to be clipped. For me, the purchased item is defective, but that does not repair my garment! Customer service phone number does not answer ... Very disappointed!

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Acheteur Vérifié

Published on 20/02/2019 à 13h17 following a purchase from 11/02/2019

The size of the zips is missing, and the tutorial for installation online. I discovered the size and model I needed on the day of delivery thanks to the small box that accompanied the order

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Acheteur Vérifié

Published on 18/02/2019 à 13h31 following a purchase from 11/02/2019

Negatively.

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Response from clip-zip.com Published on 19/02/2019

Hello, We are sorry to hear that the product did not suit you. What issue did you encounter?

Acheteur Vérifié

Published on 18/02/2019 à 11h55 following a purchase from 17/02/2019

First experience not good, it worked for 2 days... But I will try again, the idea is ingenious

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Response from clip-zip.com Published on 18/02/2019

Hello, It may be a reference error, do not hesitate to ask for our help by email, we will be happy to assist you! Best regards,

Acheteur Vérifié

Published on 16/02/2019 à 16h22 following a purchase from 11/02/2019

surely a good site but my order does not fit my jacket

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Acheteur Vérifié

Published on 15/02/2019 à 19h26 following a purchase from 10/02/2019

Disappointed with my order. 4.80 euros through the window, too bad and still at the same stage, the closure is not repaired.

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Response from clip-zip.com Published on 18/02/2019

Hello, What problem did you encounter? Do not hesitate to let us know by email, we will provide you with a solution! Best regards,

Acheteur Vérifié

Published on 06/02/2019 à 21h51 following a purchase from 22/01/2019

Non-compliance with delivery times even if the weather, not favorable, was not on schedule.

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Acheteur Vérifié

Published on 05/02/2019 à 23h37 following a purchase from 30/01/2019

Clear site but the ordered slider does not work

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