Customer reviews of clip-zip.com

9,1 /10

Based on 13 165 published reviews

5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1 and 3 stars

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Acheteur Vérifié

Published on 24/06/2019 à 18h46 following a purchase from 18/06/2019

not received to date

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Acheteur Vérifié

Published on 19/06/2019 à 16h47 following a purchase from 15/06/2019

Poorly designed template, error on the zip size

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Acheteur Vérifié

Published on 14/06/2019 à 21h23 following a purchase from 10/06/2019

Despite two purchases for a single zipper repair, I couldn't succeed..

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Acheteur Vérifié

Published on 26/05/2019 à 07h27 following a purchase from 22/05/2019

Sorry. It is broken.

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Acheteur Vérifié

Published on 25/05/2019 à 17h54 following a purchase from 20/05/2019

Promotional site for products whose implementation is more difficult than announced.

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Response from clip-zip.com Published on 27/05/2019

Hello,
Do not hesitate to call us or ask for help by email!
You can send us photos of your zipper, it facilitates the exchange.
For installation, we provide, with each purchase of sliders, an installation guide with images and our contact details as well as a size guide for the sliders.
We remain at your disposal to inform you about the products or their installation.
Best regards

Acheteur Vérifié

Published on 23/05/2019 à 15h45 following a purchase from 19/05/2019

Although horrifically expensive, the slider does not work. I had taken the time to choose the one suitable for my waterproof zipper. Avoid.

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Acheteur Vérifié

Published on 19/05/2019 à 16h41 following a purchase from 15/05/2019

Good and useful

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Acheteur Vérifié

Published on 18/05/2019 à 16h45 following a purchase from 11/05/2019

impossible to move the slider despite several presses as indicated in the manual. red tab for opening impossible to open the slider. so I am looking for another supplier!

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Response from clip-zip.com Published on 20/05/2019

Hello,
Can you send us photos of your closure by email?
[email protected]
We can replace the slider if the one you received is impossible to open because normally it opens very easily.
Do not hesitate to contact us, we are available to help you.
Best regards

Acheteur Vérifié

Published on 12/05/2019 à 22h19 following a purchase from 12/05/2019

I am not an IT specialist, so easy and very good to define the product we need, but on the other hand difficult to finalize the purchase!

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Acheteur Vérifié

Published on 11/05/2019 à 08h16 following a purchase from 06/05/2019

Fragile slider and impossible to repair my zipper, probably needed a slider of a different size..

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Response from clip-zip.com Published on 13/05/2019

Hello,
You can exchange for another slider of your choice.
If you can't figure out which product would be the most suitable for your zipper, you can send us photos of it by email at: [email protected]
Don't hesitate to contact us, we are available to help you find the right product or for any other information.
Best regards.

Acheteur Vérifié

Published on 10/05/2019 à 00h14 following a purchase from 09/05/2019

On your homepage, you offer free shipping from €30 of purchase, after placing my order which amounts to more than €30, when I validated my cart the shipping costs amounted to €3.90 despite your so-called free shipping offer. What can you tell me about this?

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Acheteur Vérifié

Published on 09/05/2019 à 00h24 following a purchase from 08/05/2019

The part I ordered broke. I hope to get a response to my email and a refund.

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Acheteur Vérifié

Published on 08/05/2019 à 14h30 following a purchase from 27/04/2019

the color does not match

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Response from clip-zip.com Published on 09/05/2019

Hello,
If the color of an item does not meet your expectations, you have 15 days from receipt of the order to make an exchange.
We are sorry if sometimes colors change from one computer screen to another, do not hesitate to contact customer service if needed: [email protected]
Best regards.

Acheteur Vérifié

Published on 07/05/2019 à 15h40 following a purchase from 02/05/2019

I ordered the recommended model but it is not right.
It is too big for a plastic closure of 7.9mm

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Response from clip-zip.com Published on 09/05/2019

Hello,
Do not hesitate to send a photo of your closure by email to [email protected]
We will help you find the right slider and guide you to request the exchange of the unsuitable product.
We are at your disposal if needed.
Best regards.

Acheteur Vérifié

Published on 29/04/2019 à 14h04 following a purchase from 18/04/2019

A bit disappointed but maybe I just wasn't lucky otherwise a lot of choice and fast delivery. I still recommend this site.

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Response from clip-zip.com Published on 02/05/2019

Hello, Don't hesitate to contact customer service for any request or if needed: [email protected] If the products are not suitable you can exchange them within 15 days. If you need advice or help to find the right product you can send photos of your zipper by email. We will provide a quick response. Regards.

Acheteur Vérifié

Published on 29/04/2019 à 10h37 following a purchase from 23/04/2019

Order still not received....too bad it was urgent because I'm leaving tomorrow with probably a jacket without a zipper!

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Response from clip-zip.com Published on 02/05/2019

Hello, Customer service will contact you by email to find a solution. We apologize for the inconvenience caused. Regards

Acheteur Vérifié

Published on 25/04/2019 à 17h18 following a purchase from 18/04/2019

Site not very clear

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Acheteur Vérifié

Published on 21/04/2019 à 16h50 following a purchase from 17/04/2019

free shipping for orders of 30€ and + that remains to be demonstrated!!

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Acheteur Vérifié

Published on 18/04/2019 à 05h01 following a purchase from 13/04/2019

Nothing to say

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Acheteur Vérifié

Published on 16/04/2019 à 17h14 following a purchase from 16/04/2019

interesting site with good solutions. Be careful with sizes for zippers, they are pessimistic.

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Acheteur Vérifié

Published on 15/04/2019 à 07h40 following a purchase from 10/04/2019

Clear and ergonomic site.

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Acheteur Vérifié

Published on 13/04/2019 à 00h08 following a purchase from 10/04/2019

Despite the measurement taken of the width of the zipper, the kit was a bit too small. I only used the sleeve that I tightened with the pliers as indicated in the small manual provided. It jumped off on the second use of the zipper. I tried to put it back and it broke. I do not recommend.

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Acheteur Vérifié

Published on 12/04/2019 à 20h09 following a purchase from 07/04/2019

Order of a slider for leather jacket.
Do not recommend model 5A, but direct customers to model 8A which is the standard for this type of closure, especially since the measuring ruler to edit is not very accurate and can be misleading. That being said, very fast service, reduced shipping costs.

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Acheteur Vérifié

Published on 11/04/2019 à 21h20 following a purchase from 08/04/2019

Does not work I do not recommend Money lost

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Response from clip-zip.com Published on 12/04/2019

Hello, It may be that the slider does not match your zipper. Moreover, 45C is very rare, do not hesitate to write to us at: [email protected], we can help you find the right slider! Best regards, Clip&Zip

Acheteur Vérifié

Published on 11/04/2019 à 18h26 following a purchase from 07/04/2019

OVERALL GOOD

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Acheteur Vérifié

Published on 08/04/2019 à 10h59 following a purchase from 03/04/2019

comment below

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Acheteur Vérifié

Published on 07/04/2019 à 01h09 following a purchase from 30/03/2019

Average

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Acheteur Vérifié

Published on 05/04/2019 à 18h00 following a purchase from 31/03/2019

Good!

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Acheteur Vérifié

Published on 01/04/2019 à 11h24 following a purchase from 26/03/2019

I had ordered a plastic slider, you sent me a metal one, so unusable and 9€ thrown in the trash

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Response from clip-zip.com Published on 01/04/2019

Hello, We do not offer plastic sliders as they would not be strong enough. All our sliders are made of zinc die-cast. However, we offer sliders for different types of closures: metal, plastic, nylon, or for invisible ones. If you ordered a slider of reference B (for plastic) and received an A (metal) upon delivery, please do not hesitate to request a replacement at this address: [email protected] We specify that for the replacement to be possible, your product must be in perfect condition. Best regards.

Acheteur Vérifié

Published on 28/03/2019 à 14h40 following a purchase from 24/03/2019

Simple to use site but it would be good to put photos next to the different types of zips

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Acheteur Vérifié

Published on 20/03/2019 à 12h51 following a purchase from 18/03/2019

The site is very good, very clear. Speed of delivery. The item I ordered does not fit what I needed to repair.

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Acheteur Vérifié

Published on 15/03/2019 à 21h46 following a purchase from 10/03/2019

order sent quickly but unsatisfactory

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Acheteur Vérifié

Published on 14/03/2019 à 11h28 following a purchase from 08/03/2019

Good

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Acheteur Vérifié

Published on 10/03/2019 à 18h09 following a purchase from 06/03/2019

Parts Very fragile, impossible to repair... Useless purchase, money wasted... I

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Response from clip-zip.com Published on 15/03/2019

Hello,
What problem did you encounter, was it during installation?
Don't hesitate to share it with customer service at: [email protected]
Best regards,
Clip&Zip

Acheteur Vérifié

Published on 09/03/2019 à 00h00 following a purchase from 04/03/2019

Does the job, but looks fragile because the tip you hold is quite thin.
There is also a spike on it that could hurt when you lift it...
I wonder if we can saw it because once lowered, it fits into a housing that makes it invisible.

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Acheteur Vérifié

Published on 06/03/2019 à 16h15 following a purchase from 24/02/2019

My first order went well, so I recommended again with complete confidence. . . . Unfortunately, the ordered slider, recommended by the site, does not match my closure, and thus I lost almost 10 euros for nothing. . .
Too bad

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Acheteur Vérifié

Published on 04/03/2019 à 20h31 following a purchase from 27/02/2019

I recommended a kit because the first one broke when I tried to put it on, so I will try again, and if it's the same, I will give up because it will have cost me more than a zipper.

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Response from clip-zip.com Published on 05/03/2019

Hello, if you need help with installation, do not hesitate to contact customer service either by email or by phone. The size 3-4 and 5 sleeves must be installed carefully, especially when crimping the item to attach it to the fabric. Do not hesitate to call or send an email if needed. Best regards

Acheteur Vérifié

Published on 04/03/2019 à 16h47 following a purchase from 28/02/2019

Meh.

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Acheteur Vérifié

Published on 02/03/2019 à 09h50 following a purchase from 22/02/2019

Very useful, but difficult to unclip the slider. Complicated sleeve to install;

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Acheteur Vérifié

Published on 25/02/2019 à 16h27 following a purchase from 21/02/2019

did not receive the right product twice

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Response from clip-zip.com Published on 26/02/2019

Hello, Do not hesitate to contact customer service at this address: [email protected] If you have not received the right products we will replace them quickly and upon simple request. Best regards.