The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Hello Xavier,
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2018
The choice is not very simple for the size to order.
The proposed tool is difficult to print at size 1
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2018
hello, not easy to choose the right zip. It would be good to put photos for each zipper. When I made the first order I made a mistake and it's a shame. The password recovery system is a bit tedious.
Otherwise when you find the right zip the repair is easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/01/2018
The principle and product are interesting. However, following the instructions to order the product, the received product is too small.
I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
Out of 4 sliders purchased, only one works. I am very disappointed with your product and will never buy again, unless you manage to make your products work on my items...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2018
Unnecessary order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2017
the product received does not fit, it is certainly too small, the slider is too difficult to slide on the zipper
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2017
disappointed by the delivery that took way too long order on 23/12/17 received on 6/01/18 I call and they tell me holidays not for payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2017
A bit disappointed, the price paid is high for the products received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2017
received the item quickly and assembled according to the recommendations, but does not work better than the original! The slider is intact and the measurements are good. I am very disappointed, especially since I did not receive a response/support from the seller.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2017
order not received, not serious
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2017
Very hard to order the right size I didn't take the right one I don't know if I can return it
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/12/2017
Still haven't received my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2017
Fast delivery and correct response to the customer service request.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2017
....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2017
not knowing which size to order, as it was not well explained or not easy to understand, I did not order the right size! that said, I want to say that delivery is fast and the product seems perfect. I haven't used it....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2017
My order took a longer time to arrive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2017
The price of delivery is exaggerated compared to the actual shipping price. Delivery is at €1.90 while the stamp on the letter is €0.70.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2017
The shop is good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2017
perfect except for the measurement of the closure for the replacement of the slider. Not easy I took the measurement below. within 1/2 mm
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2017
Fairly fast shipping.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2017
Delivery expected in 3 days max.... it took 10 days. I could not use the received product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2017
Delay too long given the shipping price paid! Then information on the measurements to take to order the right pull tab sleeve because size 10 is too big... no response! ;-(
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2017
Products visibly of good quality if you know exactly what you are looking for!! the described use cases are far too limited, the 'configurator' was not suitable. In my case for the search of an eastpak pocket zipper there was no match in the configurator and the measurements are not obvious. A work on this subject seems useful to me. A user forum might be welcome
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2017
Ineffective
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2017
Good concept.
Ergonomic site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2017
During my first order, following the instructions, I carefully measured the width of the zipper to be repaired - 5mm - and ordered the recommended slider - 3B - but upon delivery it turned out to be too small. I then ordered the one size up, 5B, normally intended for zippers around 6mm and it fits perfectly to my 5mm wide zipper. Perhaps the measuring instructions should be modified. I did see the warning 3B/5B but did not think I would be concerned having - I think - correctly measured my zipper at the starting point.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2017
Average
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2017
DESCRIPTION OF ITEMS AND METHOD TO MEASURE THE CURSOR DIMENSION QUITE RANDOM
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/11/2017
model received is too small for almost 15 euros
thank you
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Response from clip-zip.com
Hello,
You have 15 days after the date of your order to request an exchange, so don't hesitate.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
WEBSITE NO PROBLEM, HOWEVER ACCORDING TO THE SITE ORDER SENT ON 03/11/17 RECEIVED ON 21/11 POST OFFICE HIDDEN ON 16/11 SO THE SENDING WAS DONE ALMOST 15 DAYS AFTER THE ORDER!!!!!!!
NOT VERY SERIOUS
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/11/2017
order not received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2017
Fast shipping, product visibly of good quality, but although I chose the product following the site's instructions, it does not meet my needs at all. choice guide to improve: measuring the hooks is not enough to do
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2017
Fast delivery. But lacks detailed and clear explanations on the site for choosing the size of the ordered items.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/10/2017
Quality of products very variable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2017
Order from 21/10 delivered on 10/11 it's a bit long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2017
One slider received out of two purchased
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/11/2017
We ordered 2 sizes of sliders (measurements taken as you indicated on your site) and unfortunately impossible to install them. We had to go to a haberdashery that sold your sliders to sell us another one and install it. The size problem is poorly explained and the instructional video goes too fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/11/2017
Ease of choosing a slider. Difficult measurement of an open zipper and impossible to close. (Slider lost)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/10/2017
I ordered 3 identical sliders thinking I would receive the 4th for free as noted on the first page of the site... I only received 3 goodbye the free one. After rereading the ad I understand that you have to order 4 to get 4 at the price of 3. not clear at all
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