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T
Rating: 1 out of 5
I am disappointed
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersF
Rating: 3 out of 5
This replacement slider is easy to mount however the pull tab is not very ergonomic, small and stiff it tends to unclip the product as soon as you handle it. Result: a zipper that seems repaired but works poorly and will not last, too bad.
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M
Rating: 1 out of 5
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
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E
Rating: 1 out of 5
very poor quality product breaks during setup
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N
Rating: 1 out of 5
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
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G
Rating: 1 out of 5
The product does not work and after several follow-ups to return it, still no response
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J
Rating: 3 out of 5
satisfaction with the site, but the main thing is that it unfortunately does not work
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A
Rating: 3 out of 5
It's very difficult to find the dimensions on the first try... so we end up making extra orders, which is good for your business! But not for the customer.... thank you
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C
Rating: 1 out of 5
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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P
Rating: 3 out of 5
Fast delivery, rather high price, and very average functioning, not impossible but very delicate.
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S
Rating: 1 out of 5
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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S
Rating: 1 out of 5
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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K
Rating: 1 out of 5
The item does not work
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E
Rating: 1 out of 5
Good day
I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
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I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
O
Rating: 1 out of 5
Not good quality,
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É
Rating: 1 out of 5
Could not get this slider on my chest zip of my windsurfing wetsuit...
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D
Rating: 1 out of 5
Does not work.......
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B
Rating: 1 out of 5
I had downloaded the template to determine the model to buy, quickly received the product, oh surprise, it does not work at all... After inserting the slider, clipping the whole, the system is dysfunctional, cannot engage both sides of the zipper... I do not understand why, the size is correct...
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and we would like to better understand what happened. Please feel free to contact us directly so we can help you find a solution. Best regards. The clip-zip team
L
Rating: 3 out of 5
Due to unavailability, I was sent a product that does not meet my needs so I am not satisfied, I am still waiting for someone to contact me about the availability of the product
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We understand that this stock issue poses a problem for a good part of our clientele. We can announce a return of these products normally by the end of November. Best regards. The clip-zip team
C
Rating: 3 out of 5
Navigation needs to be reviewed, late delivery and does not work for a zip of a down jacket, size 5 or 8, neither fits
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the navigation on our site and the size of our zips did not meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us directly for any further assistance. Best regards. The clip-zip team
C
Rating: 3 out of 5
Shipping was perfect, but the clip did not work for me, it twisted and broke during installation :/ Maybe I didn't do it right.
Happy to have tried it though :)
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Happy to have tried it though :)
Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the clip did not work as expected. Please feel free to contact us if you would like to discuss with customer service. Your satisfaction is important to us. Best regards. The clip-zip team
I
Rating: 3 out of 5
Good but difficult to reach them by phone
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E
Rating: 1 out of 5
My order has not yet been delivered, to this day !!!!!
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P
Rating: 1 out of 5
fragile material... breaks right away....
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B
Rating: 3 out of 5
delivery times too long (more than a week)
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V
Rating: 3 out of 5
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
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G
Rating: 3 out of 5
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
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J
Rating: 1 out of 5
Fast service but despite the right size it doesn't work properly....
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V
Rating: 1 out of 5
A purchase for nothing I bought a new zip And then there you go
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M
Rating: 1 out of 5
Hello, I still have not received my order...
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A
Rating: 3 out of 5
I notice that not all the products offered are available but you need to make a return to be informed.
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L
Rating: 1 out of 5
Hello, I give one star for several reasons, firstly I found the delivery relatively long, 1 week to receive a simple slider, I find that long. But the worst is that I installed the slider on my closure and it only worked once, since then it has been impossible to keep my closure closed while with the rest of the old slider it worked perfectly. So I really do not recommend this type of slider for repairing your closures.
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R
Rating: 1 out of 5
The 2 zip clips I bought for 2 jackets do not work.. Products are useless.
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Response from clip-zip.com
Hello, We are sorry to hear that the zip clips you purchased did not meet your expectations. Your satisfaction is very important to us, and we encourage you to contact us directly so that we can find a solution. It is possible that you may need a different model for your closures, feel free to send us photos of your zip by email, and we will be happy to advise you. Thank you for your feedback, and we hope to improve your experience. The clip-zip.com team
H
Rating: 3 out of 5
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team
M
Rating: 1 out of 5
As of today, I still have not received the order, placed on August 9
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Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
H
Rating: 3 out of 5
Stop spamming me with emails for nothing
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Response from clip-zip.com
Hello, It is always possible to unsubscribe from the mailing list by clicking on the link « Unsubscribe » located at the bottom of the message. Best regards. The clip-zip.com team
L
Rating: 3 out of 5
I found this system very good to avoid changing the zipper. The installed clip does not hold, as soon as there is tension on the closure the clip opens and no longer holds. On a jacket it's perfect but on the closure of pants it's not good. Too bad.
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R
Rating: 1 out of 5
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
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Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
B
Rating: 1 out of 5
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
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C
Rating: 3 out of 5
Unfortunately, one of the two zips received did not last 24 hours, I reported it to customer service but I am still waiting for a response from them...
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