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R
Rating: 3 out of 5
Long delay between order and receipt.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersL
Rating: 1 out of 5
I received the famous slider, I installed it on the zipper and once raised towards the collar it opens wide, so it doesn't work. This slider cannot replace a new zipper. This is what I will do.
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H
Rating: 1 out of 5
Easy to install except it doesn't hold, have to start over to put it back
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J
Rating: 3 out of 5
my order wish was not satisfied
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M
Rating: 1 out of 5
Never again
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D
Rating: 3 out of 5
Information too long to inform about a stock shortage (I had to follow up) and delivery time from the post is also too long. Otherwise, the product is correct and meets my needs.
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C
Rating: 3 out of 5
Good service and instruction to measure, fast delivery but the zipper doesn't work. So an expensive trial.....
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S
Rating: 1 out of 5
impossible to install and the part broke!!
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Response from clip-zip.com
Hello, We apologize for this mishap. We invite you to contact us by email to initiate the after-sales service and receive a new model. Best regards, The Clip&Zip team.
D
Rating: 1 out of 5
Sorry it didn't work, even damaged my zipper
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Response from clip-zip.com
Hello, We apologize for not being able to satisfy you with our product. Could you please send us photos of your zipper and the measurements taken to choose your model by email? It is possible that you did not have the model suitable for your zipper. We would be happy to help you by email to find a solution. Best regards, The Clip&Zip team
R
Rating: 1 out of 5
Unfortunately, it does not work. I can't explain why? It seems so simple, but it does not work.
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S
Rating: 1 out of 5
Order never received. Customer service does not respond.
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N
Rating: 3 out of 5
The idea of replacing the slider is good, but for a waterproof zipper (plasticized with return flaps) it does not work because it is too thick; in this case, you need to call a sewing workshop. Thank you anyway, the refund was accepted.
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S
Rating: 1 out of 5
The product they sell does not work
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C
Rating: 1 out of 5
the system does not work with a MONCLER parka zipper
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G
Rating: 1 out of 5
The slider broke after 2 weeks
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R
Rating: 3 out of 5
The zipper I ordered did not work and they did not provide any solution.
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Y
Rating: 3 out of 5
Difficult to know which size of zipper to choose, I chose the wrong size even though you can return it for exchange, with shipping costs and the price of the item not advantageous
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R
Rating: 1 out of 5
Hello, I did not receive the right model. Your measurement and description system is not good. Sorry.
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Response from clip-zip.com
Hello, We do not want your zipper to remain defective. That is why we invite you to send us photos of your zipper and measurements by email. We will then help you find the suitable model. We can then proceed with an exchange! Best regards, The Clip&Zip team.
L
Rating: 3 out of 5
The measurement is not correct, I think the measuring process may not be clear enough.
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D
Rating: 1 out of 5
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
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Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
A
Rating: 1 out of 5
I have received nothing.
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M
Rating: 1 out of 5
This is the 2nd order I place, it is the 2nd time I do not receive the correct order. I ordered 5B and got 5C each time..... It's going to cost me more to return them....
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Response from clip-zip.com
Hello, The C that is in a circle at the back of the repair slider does not represent the model, but the copyright logo. To identify the type of slider, you need to look at what is written below the number. In your case, it should say 'plastic'. If not, contact us by email and we will send you the suitable model. Best regards, The Clip&Zip team.
J
Rating: 1 out of 5
This is my second order for the same zip. Still unsuitable. I returned the product.
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Response from clip-zip.com
Hello, We would be happy to help you find the model really suitable for your zipper. So do not hesitate to send us photos of your zipper by email! Best regards, The Clip&Zip team.
P
Rating: 1 out of 5
Null the installation of the slider
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M
Rating: 1 out of 5
The order was never delivered.
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J
Rating: 1 out of 5
Inappropriate product like the one from my order on January 1st
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M
Rating: 3 out of 5
slider not compatible with the jacket to be repaired, (brand gornaya).
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E
Rating: 1 out of 5
Order not delivered since 11/12
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P
Rating: 3 out of 5
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
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B
Rating: 1 out of 5
Not the right order
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J
Rating: 1 out of 5
Excessive price, shipping costs nearly €6 for a shipment of a few grams, and impossible to exchange, the correct size not being available. I hope to be refunded very quickly.
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C
Rating: 1 out of 5
Not working
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M
Rating: 1 out of 5
Does not work!!
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J
Rating: 1 out of 5
Hello.
I returned them because they were too small for my zippers.
I requested an exchange and so far I haven't received anything.
As soon as I receive the right ones, I will change my rating and if good.
Regards.
Translated reviews
I returned them because they were too small for my zippers.
I requested an exchange and so far I haven't received anything.
As soon as I receive the right ones, I will change my rating and if good.
Regards.
P
Rating: 3 out of 5
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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M
Rating: 3 out of 5
Not functional, and unable to fulfill my order, I would not recommend
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V
Rating: 1 out of 5
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
V
Rating: 1 out of 5
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
D
Rating: 1 out of 5
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
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I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
D
Rating: 1 out of 5
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
Translated reviews
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.