English 
P
Rating: 3 out of 5
Clip very difficult to open. The red wedge is too light, I had to use a metal screwdriver to pry the clip apart. Ineffective afterwards on the zipper.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1 and 3 stars
Reset filtersF
Rating: 1 out of 5
The repair slider comes off at the first press. The opening tab is too weak it gave way during use. I returned the product immediately, I am still not refunded.... PATHETIC
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F
Rating: 1 out of 5
The repair slider comes off at the first press. The opening tab is too weak it gave way during use. I returned the product immediately, I am still not refunded.... PATHETIC
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F
Rating: 1 out of 5
Does not work.
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F
Rating: 1 out of 5
Does not work.
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J
Rating: 3 out of 5
They do not all work.
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J
Rating: 3 out of 5
They do not all work.
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S
Rating: 1 out of 5
I installed it on my motorcycle jacket and after three uses, it broke.
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S
Rating: 1 out of 5
I installed it on my motorcycle jacket and after three uses, it broke.
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C
Rating: 3 out of 5
Very pleasant phone support. But my error in the order which should have been corrected before delivery .. was not corrected (my mistake / color). Another point, the indication on my zipper was number 7, the support replied that the equivalent in our product is 5C .. the result works but not as well as the others (seems a bit tight, catches a bit) despite everything .. satisfactory
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C
Rating: 3 out of 5
Very pleasant phone support. But my error in the order which should have been corrected before delivery .. was not corrected (my mistake / color). Another point, the indication on my zipper was number 7, the support replied that the equivalent in our product is 5C .. the result works but not as well as the others (seems a bit tight, catches a bit) despite everything .. satisfactory
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R
Rating: 3 out of 5
The zip works but it is very hard to handle. Even adding a lubricant.
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R
Rating: 3 out of 5
The zip works but it is very hard to handle. Even adding a lubricant.
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V
Rating: 1 out of 5
I did not order the right product. I requested help by email: no news. I am left with a zip that I cannot use and that I paid 18 € :(
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V
Rating: 1 out of 5
I did not order the right product. I requested help by email: no news. I am left with a zip that I cannot use and that I paid 18 € :(
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A
Rating: 1 out of 5
The delivery time was very long and unfortunately, I received the wrong item.
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Response from clip-zip.com
Hello, we apologize for this delivery issue, please feel free to contact us by email for the return of the correct item. Best regards, The Clip&Zip team.
A
Rating: 1 out of 5
The delivery time was very long and unfortunately, I received the wrong item.
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Response from clip-zip.com
Hello, we apologize for this delivery issue, please feel free to contact us by email for the return of the correct item. Best regards, The Clip&Zip team.
M
Rating: 3 out of 5
It seems to be of good quality but I find it a bit expensive!! But I recommend
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M
Rating: 3 out of 5
It seems to be of good quality but I find it a bit expensive!! But I recommend
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J
Rating: 1 out of 5
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
J
Rating: 1 out of 5
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
M
Rating: 1 out of 5
Unfortunately not arrived and thus actually 1 star is too much
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M
Rating: 1 out of 5
Unfortunately not arrived and thus actually 1 star is too much
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Y
Rating: 1 out of 5
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
Y
Rating: 1 out of 5
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
T
Rating: 1 out of 5
I have already sent you a letter that went unanswered that I had not received the item.
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T
Rating: 1 out of 5
I have already sent you a letter that went unanswered that I had not received the item.
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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G
Rating: 1 out of 5
The product to repair the zipper does not hold... disappointing!
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R
Rating: 3 out of 5
Personalized advice but did not help find the right zipper, so useless purchase
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R
Rating: 3 out of 5
Personalized advice but did not help find the right zipper, so useless purchase
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J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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J
Rating: 1 out of 5
Terrible, it doesn't work at all.
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A
Rating: 3 out of 5
Very good exchange service, efficient. But contrary to what is announced on the site, the zippers are not universal... Size XS is too small and size M is too large for the closure I wanted to repair.
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A
Rating: 3 out of 5
Very good exchange service, efficient. But contrary to what is announced on the site, the zippers are not universal... Size XS is too small and size M is too large for the closure I wanted to repair.
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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F
Rating: 1 out of 5
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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A
Rating: 3 out of 5
The shipment of the order is careful and fast.
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
Translated reviews
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
A
Rating: 3 out of 5
The shipment of the order is careful and fast.
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
Translated reviews
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
T
Rating: 3 out of 5
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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