9.4/10
★★★★★
based on 483 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect serious customer service and fast delivery thank you just a pity that I could not get the desired color and thank you for your responsiveness following this issue.

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Mélanie J.
purchased on 28/09/2024
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Hello, Thank you for your positive feedback on your order. Best regards.
5 /5
★★★★★

Very satisfied following my order delivery the next day. Thank you

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Jean Marie D.
purchased on 07/11/2024
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Answer from Club De La Montre
Hello, Thank you for your positive comment about our service. Best regards.
3 /5
★★★☆☆

How is it that the watch was already running?

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Olivier G.
purchased on 21/08/2024
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Answer from Club De La Montre
Hello, Before the departure of each order, our watchmakers check on-site the condition of your watch, set it to the correct time, and pass it directly to the logistics service for shipping. This is our normal operating procedure. We thank you for your comment. Best regards.
5 /5
★★★★★

Fast delivery nothing to say

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Vincent B.
purchased on 17/08/2024
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Hello, Thank you for your positive comment. Best regards.
5 /5
★★★★★

Very good

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Stephane G.
purchased on 15/07/2024
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Hello, Thank you for your positive comment. Best regards.
5 /5
★★★★★

Very fast service. Delivery within the announced deadlines. I recommend.

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Jérôme R.
purchased on 30/07/2024
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Hello, Thank you for your positive comment. Best regards.
5 /5
★★★★★

Discount for new customers, very fast shipping. The only downside, DPD does not have a pickup point near my home, and requires a signature, complicating the receipt of the package.

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Emmanuel C.
purchased on 08/08/2024
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Answer from Club De La Montre
Hello, Thank you for your comment on the quality of our service. We are sincerely sorry to see the problems you may have encountered with the DPD carrier. Indeed, we require a signature for each delivery to ensure the proper receipt of each order. Best regards.
4 /5
★★★★☆

The package was expected in the mailbox. It arrived at a pickup point.

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Emmanuel P.
purchased on 01/08/2024
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Answer from Club De La Montre
Hello, Thank you for your review. Regarding the delivery of your order, when we track it, we notice that the delivery person seems to have passed by your place on August 5th. Not finding anyone to respond, they left the order at a pickup point. We remain at your disposal, Best regards.
5 /5
★★★★★

I have been buying only LIP watches for years, for the quality, the durability of operation, and especially the indication of the day in French.

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Jacques P.
purchased on 28/07/2024
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Hello, Thank you for your loyalty to the LIP brand and for taking the time to rate our service. Best regards.
5 /5
★★★★★

Perfect!!

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Nadège B.
purchased on 27/07/2024
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Hello, Thank you for your positive comment. Best regards.
5 /5
★★★★★

Very nice surprise to have 10% off my order, fast shipping (within the day). I completely recommend.

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Pierre-louis D.
purchased on 17/07/2024
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Hello, Thank you for your positive review. Best regards.
5 /5
★★★★★

Very fast delivery, top product and at an unbeatable price. Thank you.

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Maja A.
purchased on 25/07/2024
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Hello, Thank you for your positive comment about our service. Best regards.
4 /5
★★★★☆

Additional information would be welcome, especially for watch strap lengths.

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Christine M.
purchased on 25/07/2024
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Answer from Club De La Montre
Hello, Thank you for your review and constructive comment. We will indeed add this information on our watch straps for more precision. Best regards.
5 /5
★★★★★

Product as described and lightning delivery.

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Anthony B.
purchased on 21/07/2024
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Hello, Thank you for your positive comment about the quality of our service. Best regards.
5 /5
★★★★★

Satisfied with the service.

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Cédric F.
purchased on 22/07/2024
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Hello, Thank you for your pleasant comment. Best regards.
5 /5
★★★★★

Fast delivery and product as described. Great, thank you very much.

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Francoise M.
purchased on 15/07/2024
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Hello, Thank you for your pleasant comment. Best regards.
4 /5
★★★★☆

Big shame, the strap is way too short, 2cm more would be ideal.

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Modeste S.
purchased on 06/07/2024
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Answer from Club De La Montre
Hello, Thank you for your comment. We are sorry to see that the model you received is too short. Please know that if the model does not satisfy you, you can totally use the documents included in your package to return your watch to us at no cost. We remain at your disposal, Best regards.
5 /5
★★★★★

Fast

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Eliane C.
purchased on 30/06/2024
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Hello, Thank you for your positive comment about our service. Best regards.
5 /5
★★★★★

It's perfect and the watch is beautiful.

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Mirjana M.
purchased on 30/06/2024
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Hello, Thank you for your positive comment. We are very happy to learn that your watch satisfies you. Best regards.
5 /5
★★★★★

Fast, nothing to complain about.

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Christian H.
purchased on 26/06/2024
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Hello, Thank you for your positive comment. Best regards.
2 /5
★★☆☆☆

Some problems and scares with this transaction. First of all, during payment, I requested a PayPal payment x4 but ended up paying the total amount in one go. I called PayPal to ask why, and they explained that the problem came from the merchant site, which was not working or not working well, and that the problem certainly did not come from them. I am a regular user of PayPal and PayPal x4 and they trust me completely. I decided not to retract the payment even though it is my right as a consumer according to PayPal. Secondly, when I checked my 'Order History', it was indicated: In the process of being supplied, which is strange and scary because before paying, it was indicated 'In stock'. I would never have ordered on this site if the item was not in stock and needed to be restocked. Thirdly, I tried to call the merchant all morning, but no one answers the phone... I paid an extra fee for fast delivery J+24, I guess I just have to be patient, wait and see. I will change my rating if the product is delivered as promised.

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Blue A.
purchased on 23/06/2024
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Answer from Club De La Montre
Hello, We thank you for your detailed feedback. We are sorry for the difficulties you encountered during your shopping experience on our site. We have checked our payment system and it seems that the Paypal payment in 4 installments is working correctly. Regarding product availability, we do indeed offer the possibility to pre-order. When a product is available for purchase but we do not have it in stock, the mention 'Product on pre-order' appears on the product page just above the 'Add to cart' button. We have also verified that the information mention is indeed present in that location; you may not have paid attention to it. Following your remark, in order to improve the customer experience on our site, we have set the quantity to 0 on the page when a product is not available. This way, if you still want to pre-order an out-of-stock product, you will need to manually enter the desired quantity. We believe this method would be clearer. Regarding the delivery of your order, you made your purchase on 23/06 at 22:16 and it was available at the selected pickup point on 25/06 at 13:51; we believe this delay is correct. However, it is possible that the carrier did not notify you in time about the availability of your package at the pickup point. We sincerely apologize for the problems you encountered during your order and sincerely hope that the product you chose will be a success. We remain at your disposal, and we reiterate our thanks for your precise testimony which allows us to improve our services. Best regards,
5 /5
★★★★★

Good site

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Najat S.
purchased on 14/06/2024
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Hello, We thank you for your pleasant comment, Best regards
5 /5
★★★★★

Good site, delivery on the scheduled day, beautiful watch that meets my expectations

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Jean Pierre P.
purchased on 28/05/2024
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Answer from Club De La Montre
Hello, We thank you for your positive comment. Best regards.
5 /5
★★★★★

I did not find cheaper elsewhere, brand new product (not refurbished). Free fast shipping with tracking. I recommend 100%.

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Nicolas G.
purchased on 27/05/2024
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Answer from Club De La Montre
Hello, We thank you for your pleasant comment about the quality of our service. Best regards.
3 /5
★★★☆☆

Very fast delivery but the watch does not quite match the model presented.

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Bertrand C.
purchased on 15/05/2024
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Answer from Club De La Montre
Hello, We thank you for your comment about our service. We are sorry to see that the model you received does not fully meet your expectations. Please know that if the model does not satisfy you, you can use the documents included in your package to return your watch to us at no cost. We remain at your disposal, Best regards.
5 /5
★★★★★

Very fast shipping, I received my order the next day! Everything was as expected

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Elodie R.
purchased on 16/05/2024
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Hello, We thank you for your positive comment about our service. Best regards
5 /5
★★★★★

Order processed very quickly. Very fast delivery. I recommend.

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Guillaume L.
purchased on 12/05/2024
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Hello, We thank you for your pleasant comment about the quality of our service. Best regards
5 /5
★★★★★

I am happy, I receive emails for delivery. I already have the watch, thank you

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Cristina Maria S.
purchased on 26/04/2024
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Hello, We thank you for your positive comment. Best regards.
5 /5
★★★★★

Everything went well. Thank you.

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Bernadette E.
purchased on 24/04/2024
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Hello, We thank you for your positive comment. Best regards
5 /5
★★★★★

Everything arrived well and in good condition Thank you

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Pascale R.
purchased on 25/03/2024
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Answer from Club De La Montre
Hello, We thank you for taking the time to share your positive experience with us. Best regards.
5 /5
★★★★★

Perfect from the order, to the tracking until receipt. Incredibly surprised by the speed and quality of the delivery. A big thank you for your services

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Caroline C.
purchased on 03/04/2024
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Answer from Club De La Montre
Hello, We thank you for taking the time to share your positive experience with us. Best regards.
5 /5
★★★★★

Clarity of the site and impeccable and fast delivery with a product that meets expectations!

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Jean-michel D.
purchased on 21/03/2024
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Hello, We thank you for your positive comment. Best regards
5 /5
★★★★★

Super fast delivery; product conforms; answers the phone for any information request. Very good site

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Bernard L.
purchased on 22/03/2024
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Answer from Club De La Montre
Hello, We thank you for taking the time to share your positive experience with us and for your pleasant comments. Best regards.
3 /5
★★★☆☆

The watch sent was not the right model.

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François S.
purchased on 13/03/2024
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Answer from Club De La Montre
Hello, Indeed, due to an error in the preparation of your order, you did not receive the right model. We are sorry about that. We have directly refunded your order following your return. We apologize once again for this mistake. Best regards,
5 /5
★★★★★

Very fast. compliant. great!

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Bernard L.
purchased on 08/03/2024
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Answer from Club De La Montre
Hello, We thank you for your positive comment. Best regards
5 /5
★★★★★

An express delivery even though I ordered on a Sunday! Very happy with the product!

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Kevin F.
purchased on 03/03/2024
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Answer from Club De La Montre
Hello, We thank you for taking the time to share your positive experience with us. Best regards
5 /5
★★★★★

It is very fast and neat.

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Jerome S.
purchased on 12/02/2024
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Answer from Club De La Montre
Hello, Thank you for taking the time to share your positive experience with us, Best regards
5 /5
★★★★★

Perfect

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Olivier H.
purchased on 11/02/2024
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Hello, We thank you for your positive comment. Best regards
5 /5
★★★★★

Very good...

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Jean-françois A.
purchased on 18/01/2024
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Hello, We thank you for your positive comment. Best regards
5 /5
★★★★★

Hello, The watch is really amazing, I love it, beautiful just as I wanted, it is simply sublime and perfect

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Sabine A.
purchased on 17/01/2024
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Answer from Club De La Montre
Hello, We thank you for your pleasant comment. We are delighted that you like your watch. Best regards.