Customer reviews of Cosmé’Chic

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 2 597 published reviews
5 2 167 83% 4 263 10% 3 45 2% 2 33 1% 1 89 3%

Summary of reviews

The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.

Reviews 1 and 5 stars

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Olga P.
Rating: 5 out of 5
following a purchase from 21/02/2024
Great service
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Sandrine D.
Rating: 5 out of 5
following a purchase from 21/02/2024
Great products and fast delivery
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Response from Cosmé’Chic
Thank you for your positive feedback! We are delighted that you appreciated their quality and that delivery was quick. Thank you for your confidence! We hope to see you soon on our site. Have a nice day!
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GILLES V.
Rating: 5 out of 5
following a purchase from 21/02/2024
Very satisfied with my purchase, fast delivery.
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Response from Cosmé’Chic
Thank you very much for your positive review, we're delighted that your purchase lived up to your expectations! See you soon on Cosmé'Chic!
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Nathalie D.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast delivery and very satisfactory products
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Response from Cosmé’Chic
Thank you very much for your positive review Nathalie! We are happy that you liked our products and that you appreciated our delivery service! Your satisfaction is our priority and we hope to see you soon on our Cosmé'Chic website!
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Nathalie R.
Rating: 5 out of 5
following a purchase from 20/02/2024
perfect
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Response from Cosmé’Chic
Thank you very much for your positive feedback Nathalie! We're delighted that you like our Cosmé'Chic site so much. Don't hesitate to follow us to discover all our new products and special offers.
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Valérie D.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very satisfied
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Response from Cosmé’Chic
Thank you very much Valérie, your positive review of our Cosmé'Chic site makes us very happy! We are delighted to know that you are very satisfied and hope to see you soon on our site. Thank you again for your confidence.
S
Sabine F.
Rating: 5 out of 5
following a purchase from 15/02/2024
Delays respected I order regularly on cosmé'chic various products cheaper with new every month
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Response from Cosmé’Chic
Thank you Sabine for your positive feedback on our Cosmé'Chic website! We're delighted to know that our products suit you and that you appreciate our regular new products. We make it a point of honor to meet our delivery deadlines to best satisfy our loyal customers like you. We hope to see you soon!
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Colombier C.
Rating: 5 out of 5
following a purchase from 15/02/2024
Very satisfactory, good products, fast delivery and very attractive prices.
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Response from Cosmé’Chic
Thank you for your positive feedback! We are delighted to hear that you are satisfied with our products, delivery and prices. We make it a point of honor to offer the best to our customers. We look forward to seeing you again on our site!
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Maryse B.
Rating: 5 out of 5
following a purchase from 14/02/2024
Very satisfied with my order
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Response from Cosmé’Chic
Thank you for your confidence and your positive feedback! We are delighted to know that you are very satisfied with your order. Please do not hesitate to come back to us for further online purchases. Thank you again for your opinion and your loyalty.
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Hilda H.
Rating: 5 out of 5
following a purchase from 11/02/2024
Great price and immediate shipment, I recommend it 100%.
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Response from Cosmé’Chic
Thank you very much for your positive review of Cosmé'Chic, Hilda. We are delighted that you enjoyed your shopping experience! We hope to see you soon on our site!
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Sofia C.
Rating: 5 out of 5
following a purchase from 09/02/2024
Fast delivery, fragile products well packaged in bubble wrap and satisfied with every product ordered.
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Response from Cosmé’Chic
We're delighted that your order went well and that you're happy with our products, Sofia!
We take great care in packaging our products so that they reach you in perfect condition. Thank you very much for your trust and your positive feedback!
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Tatiana T.
Rating: 5 out of 5
following a purchase from 08/02/2024
Very good concept. Thank you very much.
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Response from Cosmé’Chic
Thank you very much for your positive review Tatiana! We are delighted to see that you appreciate our site and thank you for your trust. Don't hesitate to share your experience with your friends and family! See you soon on our site.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Happy with my order.
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Response from Cosmé’Chic
Thank you very much Nathalie for your positive feedback! We are delighted to hear that you are satisfied with your order on our Cosmé'Chic website. Don't hesitate to recommend us to your friends and family and to come back to us for your next purchases. Have a nice day!
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Stéphanie G.
Rating: 1 out of 5
following a purchase from 08/02/2024
Top
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Response from Cosmé’Chic
Hello Stéphanie, thank you for your positive review of our Cosmé'Chic site. It encourages us to continue offering you quality products for a successful beauty experience. Your satisfaction is our priority!
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Ludivine C.
Rating: 5 out of 5
following a purchase from 05/02/2024
Impeccable, good prices, choice
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Response from Cosmé’Chic
We are delighted that you found our prices attractive and that you liked our selection! Thank you very much for your kind words, they encourage us to continue offering the best to our customers.
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ISABELLE S.
Rating: 5 out of 5
following a purchase from 05/02/2024
Everything's ok. Thank you and good luck!
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Response from Cosmé’Chic
Thank you very much for your positive feedback, we appreciate it! We're delighted you like our site and we'll do everything we can to keep you satisfied. Have a nice day!
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Paulette B.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very satisfied with my product
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Response from Cosmé’Chic
We are absolutely delighted that you are so satisfied with your product! Thank you very much for your confidence in us.
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Lindsay L.
Rating: 5 out of 5
following a purchase from 05/02/2024
Quality product and fast shipping
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Response from Cosmé’Chic
Thank you very much Lindsay for your positive review of our Cosmé'Chic website! We are delighted to know that you appreciated the quality of our products and the speed of our shipment. We hope to see you soon on our site for new purchases!
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Sadia A.
Rating: 5 out of 5
following a purchase from 01/02/2024
Very fast and good price
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Response from Cosmé’Chic
Thank you very much for your positive review of our Cosmé'Chic website! We are delighted that you appreciated our speed and competitive prices. We will continue to do our best to satisfy you. Thank you again for your confidence and see you soon on Cosmé'Chic!
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PATRICIA L.
Rating: 5 out of 5
following a purchase from 21/01/2024
Small delivery problem solved very quickly with honesty and responsiveness.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, PATRICIA. We are delighted that we were able to resolve your delivery concern quickly and honestly. Your satisfaction is our priority!
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Dave harley G.
Rating: 5 out of 5
following a purchase from 05/01/2024
5 stars!
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Isabelle L.
Rating: 5 out of 5
following a purchase from 24/01/2024
Perfect, no problem, order arrived within 48 hours as announced.
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Response from Cosmé’Chic
Thank you for your positive feedback, Isabelle! We're delighted that your order arrived quickly. See you soon!
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laurence C.
Rating: 5 out of 5
following a purchase from 26/01/2024
Perfect. I have to say that my point relay was top notch as the parcel was slightly damaged and the point relay checked the parcel thoroughly before accepting it. Top notch. This inconvenience is of course not cosmechic's fault.
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Response from Cosmé’Chic
Thank you for your positive feedback, Laurence! We're delighted that you had a good experience with our delivery service. We do our utmost to ensure that our products are delivered in the best possible condition. See you soon on Cosmé'Chic!
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Sabrina S.
Rating: 5 out of 5
following a purchase from 25/01/2024
Everything perfect!
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Response from Cosmé’Chic
Thank you Sabrina for your positive review of our site! We're delighted you enjoyed shopping at Cosmé'Chic. See you soon for new orders!
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Monique S.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good experience
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Response from Cosmé’Chic
Hello Monique, I'm delighted that you enjoyed your experience on our Cosmé'Chic website! We work hard to provide our customers with quality products and impeccable service. Your satisfaction is our top priority and we look forward to serving you again soon!
Thank you for your trust and your 5-star rating!
The Cosmé'Chic team.
D
David P.
Rating: 5 out of 5
following a purchase from 22/01/2024
Very good product
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Response from Cosmé’Chic
Thank you for your positive feedback! We're delighted to hear that you found our product to be very good. Your satisfaction is our priority, and we look forward to serving you again in the future!
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Alejandro G.
Rating: 5 out of 5
following a purchase from 19/01/2024
Very nice buying experience but the product is not great
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Response from Cosmé’Chic
Hello Alejandro,

Thank you for taking the time to share your opinion about your purchase experience on our Cosmé'Chic website. We're sorry to hear that you weren't entirely satisfied with the product. We always listen to our customers and take their feedback into account to improve the quality of our products. Please do not hesitate to contact us if you need any assistance or have any suggestions to improve your next experience with us.

Best regards,

The Cosmé'Chic team
C
Corinne B.
Rating: 5 out of 5
following a purchase from 21/01/2024
Very good
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Response from Cosmé’Chic
Thank you very much for your positive feedback, it means a lot to us. Have a nice day!
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LEGER I.
Rating: 5 out of 5
following a purchase from 19/01/2024
Order arrived in good condition!
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Response from Cosmé’Chic
Thank you very much for your positive feedback on your order! We're glad you received it in good condition. Thanks again and have a nice day!
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Elizabet Z.
Rating: 5 out of 5
following a purchase from 19/01/2024
Thank you for my favorite
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Response from Cosmé’Chic
Thank you for your positive review. We are delighted that our products have lived up to your expectations. We hope to continue satisfying you by offering you quality products. See you soon on Cosmé'Chic!
D
debora P.
Rating: 5 out of 5
following a purchase from 05/01/2024
perfect, compliant product delivered on time
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Response from Cosmé’Chic
Thank you very much for your positive review Debora! We are delighted that you enjoyed your experience on our site. We make it a point of honour to deliver our products on time and to guarantee their conformity. We hope to see you soon at Cosmé'Chic!
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Maryline L.
Rating: 5 out of 5
following a purchase from 18/01/2024
1st Order on the site, received very quickly
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Response from Cosmé’Chic
Thank you for your trust and your positive review! We are delighted that your first order on our Cosmé'Chic website went well and that you appreciated the speed of delivery. Don't hesitate to come back to us for your next beauty product purchases. We hope to see you soon!
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josiane G.
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good
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Response from Cosmé’Chic
Thank you very much for your rating and your positive review of our Cosmé'Chic website. We are delighted that your experience was satisfactory. We hope to see you soon!
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Brigitte P.
Rating: 5 out of 5
following a purchase from 16/01/2024
Good value for money, I recommend this site
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Response from Cosmé’Chic
Thank you Brigitte for your positive review of our Cosmé'Chic website. We are pleased that you appreciated our value for money and we thank you for your recommendation. We look forward to seeing you again on our site!
J
Jenna L.
Rating: 1 out of 5
following a purchase from 15/01/2024
Not received in time for my vacations, two messages sent without any reply... marked sent on Tuesday, posted on Friday.decue
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Response from Cosmé’Chic
Hello Jenna, We are sorry to hear that you have experienced problems with our service. Customer satisfaction is very important to us and we apologize for any inconvenience caused by the delay in delivery. We will take the necessary steps to improve our service and ensure a positive experience for you in the future. Once again, we sincerely apologize and hope to regain your trust. Sincerely, The Cosmé'Chic team
C
Catherine N.
Rating: 5 out of 5
following a purchase from 13/01/2024
Very good, fast delivery.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Catherine! We are delighted that you appreciated our services and the speed of our delivery. We hope to see you again soon. Thanks again and have a nice day!
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Nicole F.
Rating: 5 out of 5
following a purchase from 14/01/2024
Delivered quickly to Martinique, all products are in order.
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Response from Cosmé’Chic
Thank you very much for your positive feedback, Nicole! We are delighted to have been able to serve you quickly and to offer you products that met your expectations. We hope to see you soon on our Cosmé'Chic website. Have a nice day!
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Mme C.
Rating: 5 out of 5
following a purchase from 11/01/2024
Fast, compliant delivery, one of the products turned out to be faulty, but this was dealt with very professionally and honestly by customer service. Serious site, I recommend!
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Response from Cosmé’Chic
Thank you for your positive feedback on our Cosmé'Chic website. We are delighted that you were satisfied with our delivery service. We're also sorry about the faulty product you received, but we're glad we were able to resolve the situation. We take customer satisfaction to heart and are pleased to hear that you recommend our site. Thank you again for your confidence in Cosmé'Chic.
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LANQUE G.
Rating: 5 out of 5
following a purchase from 09/01/2024
I am satisfied with my purchase, the delivery of the parcel was well followed it arrived in good condition within a week of my purchase.
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Response from Cosmé’Chic
Thank you for your positive feedback, we are delighted to know that you are satisfied with your purchase on our Cosmé'Chic website. We attach great importance to the tracking of our parcels and we are happy to know that everything went well for you. We hope to see you soon on our site for new purchases!
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Nathalie P.
Rating: 5 out of 5
following a purchase from 10/01/2024
Satisfied with my purchase
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Response from Cosmé’Chic
I am delighted that you are satisfied with your purchase on our Cosmé'Chic website. Thank you for your trust and your positive rating!"
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