Customer reviews of Cosmé’Chic

9,3 /10

Based on 2 639 published reviews

5 2 191 83% 4 265 10% 3 48 2% 2 37 1% 1 98 4%

Summary of reviews

Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.

Reviews 2 and 3 stars

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Anonymous A.

Published on 04/06/2017 à 17h23

Great! Except that my blush was completely broken, poorly packaged in a simple pink paper.

Translated reviews

Response from Cosmé’Chic Published on 12/07/2023

Thank you very much for taking the time to leave a review on our site. We apologize for the inconvenience and will do our utmost to improve packaging and product quality for your next order.

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Anonymous A.

Published on 11/05/2017 à 13h05

Not much choice for relays and shipping costs too expensive domage Otherwise real savings . Too bad!!!

Translated reviews

Response from Cosmé’Chic Published on 12/07/2023

Hello,
We are sorry to hear that you were not satisfied with your experience with us. We do our best to provide customers with the best offers and the most enjoyable experience possible. We would be happy to discuss your comments with you and see how we can improve our services. Thank you very much.

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Anonymous A.

Published on 10/05/2017 à 06h00

good presentation of the site, but unfortunately the products do not correspond to the description

Translated reviews

Response from Cosmé’Chic Published on 12/07/2023

Hello Anonymous, thank you for taking the time to share your review and we sincerely apologize if the products did not meet your expectations. We apologize for the inconvenience. We appreciate your support and hope that you will give us another chance to provide you with quality service and products.

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Anonymous A.

Published on 09/05/2017 à 18h45

We find the products in several different tabs but otherwise nice site ... too bad that some products no longer return.

Translated reviews

Response from Cosmé’Chic Published on 12/07/2023

Thank you for your review of our site. We try to offer a wide variety of products to satisfy our customers. We are sorry that some products are no longer available and we are constantly working to improve our offer.

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Anonymous A.

Published on 09/05/2017 à 17h03

Lots of products and interesting prices but not enough different refs in each range ex: ( contouring palette gemey ( 1 shade dispo ) ). I don't think I'd recommend ...

Translated reviews

Response from Cosmé’Chic Published on 12/07/2023

Hello !
We're really sorry that we can't offer more product variety, but we do our best to try and provide the best products at great prices. We work tirelessly to ensure that our customers are completely satisfied. We hope you'll give us another chance to improve your experience with us. Thank you for sharing your opinion!