The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Make-up from home is ultra OK. For perfumes, it takes too long, there's NO FOLLOW-UP, no communication and it's really LATE. Too bad...Cdt.
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Response from Cosmé’Chic
Hello,
Thank you very much for your positive feedback on our makeup, it really makes us happy! However, we are sorry for the delays and the lack of follow-up regarding the perfumes. Please know that we are actively working to improve this aspect in order to provide you with a better experience. Do not hesitate to contact us if needed.
Wishing you a very nice day.
C
chantal B.
Rating: 4 out of 5
following a purchase from 13/02/2025
only downside the lip pencil didn't work i had to repair it with a toothpick to get it to work
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Response from Cosmé’Chic
Dear Chantal,
Thank you for your feedback. We are sorry to hear that the lipstick did not work properly. At Cosm e'Chic, the quality of our products is essential, and we take your comment very seriously to prevent this from happening again. Please do not hesitate to contact us if you would like us to assist you.
Wishing you a very nice day.
B
BRAYE D.
Rating: 5 out of 5
following a purchase from 13/02/2025
I was looking for Essie spinning nail polish and found it on your website. The order and delivery went well.
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Response from Cosmé’Chic
What a pleasure to know that you found your Essie Spinning nail polish at Cosm e'Chic! We are delighted that your order and delivery went perfectly. Thank you very much for your trust, it really boosts us! Have a great day!
J
Jérémie T.
Rating: 5 out of 5
following a purchase from 12/02/2025
Perfect. I recommend
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Response from Cosmé’Chic
Thank you very much for your trust! It is a real pleasure to know that you are satisfied. See you very soon for new discoveries!
I
Isabelle W.
Rating: 5 out of 5
following a purchase from 07/02/2025
Fast service, top notch
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Brigitte P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Quick delivery, perfect
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Response from Cosmé’Chic
Glad that our fast service met your expectations. Thank you very much for your trust!
S
Sonia M.
Rating: 5 out of 5
following a purchase from 07/02/2025
My compact powder has arrived in dust
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Response from Cosmé’Chic
Hello Sonia,
We sincerely thank you for your feedback and are sorry to hear that your compact powder arrived damaged. Please feel free to contact our customer service, who will be happy to assist you in resolving this issue. Your satisfaction is our priority!
A
Aida N.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very pleasant fragrance too top I recommend Oud wood it's a very attractive scent today at work all the users told me I smelled good thanks to cosmé chic for this enchanting fragrance.
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Response from Cosmé’Chic
Dear Aida, thank you for your rave review of our oud wood fragrance. Your satisfaction is our greatest reward and we hope to see you soon on Cosmé'Chic!
O
olivier B.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect
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Response from Cosmé’Chic
Hello Olivier,
We sincerely thank you for your perfect evaluation of our Cosmé'Chic website. Your satisfaction is our priority.
S
Stephanie P.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good experience. I recommend
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Response from Cosmé’Chic
Hello Stéphanie,
We sincerely thank you for your positive review and your recommendation! We hope to see you soon on
Cosmé'Chic
Z
Zora C.
Rating: 5 out of 5
following a purchase from 03/02/2025
Fine
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Response from Cosmé’Chic
Dear Zora,
Thank you very much for your positive review of our Cosmé'Chic website. Please do not hesitate to come back to us for any future questions or needs. See you soon!
D
Dubois D.
Rating: 5 out of 5
following a purchase from 30/01/2025
👍👍👍
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Response from Cosmé’Chic
Hello Dubois,
Thank you very much for your positive feedback.
Please do not hesitate to come back to us if you have any questions or to discover our new products. See you soon!
F
Florence M.
Rating: 5 out of 5
following a purchase from 29/01/2025
I am very satisfied
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Response from Cosmé’Chic
Dear Florence, we'd like to thank you sincerely for your glowing review and are delighted to hear that our "Cosmé'Chic" site has met your expectations.
We hope to see you soon!
S
Sophie B.
Rating: 5 out of 5
following a purchase from 25/01/2025
Top product and fast delivery
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Response from Cosmé’Chic
Hello Sophie,
We are delighted to hear that you are satisfied with your product and the speed of delivery.
See you soon on Cosmé'Chic!
J
Julie B.
Rating: 5 out of 5
following a purchase from 11/01/2025
The item was probably damaged by the deliveryman, so I contacted customer service, who were extremely reactive! The next day the problem was solved, which is rare these days. So in the end, the article was in order and the cosmé chic service was top-notch, thank you!
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Response from Cosmé’Chic
Hello Julie,
Thank you very much for your feedback. We are delighted to hear that you have finally received a compliant item.
We look forward to serving you again at Cosmé'Chic!
A
Annie C.
Rating: 5 out of 5
following a purchase from 21/01/2025
Good reception, very good product. Fast delivery. I will continue to order with pleasure. Best regards.
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Response from Cosmé’Chic
Dear Annie,
Thank you very much for your review. We are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. We look forward to your future orders.
F
Frederic A.
Rating: 5 out of 5
following a purchase from 20/01/2025
Everything is ok for me THANK YOU
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Response from Cosmé’Chic
Hello Frédéric,
Thank you so much for your positive feedback!
Don't hesitate to come back to us if you have any questions or future needs.
See you soon!
M
Marion L.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good
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Response from Cosmé’Chic
Dear Marion,
We sincerely thank you for your positive review.
Please do not hesitate to come back to us if you have any questions or require further information.
M
Michel K.
Rating: 5 out of 5
following a purchase from 17/01/2025
Unfortunately, the parcel was dropped off quickly at the bottom of the building.
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Response from Cosmé’Chic
Dear Michel, we are taking your comment into consideration in order to improve our delivery services. We look forward to serving you even better in the future.
I
Iris M.
Rating: 4 out of 5
following a purchase from 15/01/2025
Delivery in 10 days and no news before d-1 of the arrival of the package (not 48h/72h) but otherwise everything is ok!
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Response from Cosmé’Chic
Hello Iris,
Thank you for your feedback. We are delighted to hear that you are satisfied with your order. We take note of your comment about the delivery time.
We hope to see you soon on Cosmé'Chic.
F
Fernandes S.
Rating: 5 out of 5
following a purchase from 19/01/2025
I am satisfied with my order. The delivery date was respected and the parcel arrived in good condition. Thank you
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Response from Cosmé’Chic
Hello Fernandes,
Thank you so much for your feedback! We're delighted to hear that the delivery went well. We look forward to seeing you on Cosmé'Chic!
A
Aline L.
Rating: 5 out of 5
following a purchase from 17/01/2025
CLEAR
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Response from Cosmé’Chic
Dear Aline,
We're delighted that your experience on our Cosmé'Chic website has lived up to your expectations. Please come back again soon!
C
Christelle D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fine
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Response from Cosmé’Chic
Dear Christelle,
We are delighted that you enjoyed your experience and remain at your disposal for any suggestions or future needs. We look forward to welcoming you back!
J
Jessica T.
Rating: 5 out of 5
following a purchase from 14/01/2025
Fast, compliant ordering
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Response from Cosmé’Chic
Hello Jessica,
Thank you very much for your feedback regarding the speed of your order on Cosmé'Chic.
We hope to see you soon for your next purchases.
Best regards,
A
AS L.
Rating: 5 out of 5
following a purchase from 11/01/2025
Satisfied, fast delivery
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Response from Cosmé’Chic
We would like to thank you sincerely for your review, and hope to welcome you back soon.
Best regards,
The Cosmé'Chic team
M
Maria P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Fast delivery, good quality.
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laura M.
Rating: 5 out of 5
following a purchase from 13/01/2025
All ok
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Response from Cosmé’Chic
Dear Laura, we thank you and are delighted to hear that your experience was satisfactory. Please do not hesitate to contact us should you have any questions or require assistance in the future.
See you soon!
C
Chloé A.
Rating: 5 out of 5
following a purchase from 13/01/2025
Great site and products. Fast delivery :)
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Response from Cosmé’Chic
Hello Chloé,
Thank you very much for your review, we are delighted that you appreciate our site and our products, as well as the speed of delivery.
Best regards,
The Cosmé'Chic team
M
martine M.
Rating: 5 out of 5
following a purchase from 09/01/2025
;
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Response from Cosmé’Chic
Dear Martine, thank you very much for your confidence in Cosmé'Chic. Please do not hesitate to come back to us with any questions or suggestions!
M
Maryline J.
Rating: 5 out of 5
following a purchase from 12/01/2025
Order arrived quickly
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Response from Cosmé’Chic
Dear Maryline,
We're delighted to hear that your order arrived quickly. At Cosmé'Chic, we make it a point of honor to offer efficient, quality service. We look forward to seeing you soon on our site!
S
Stéphane G.
Rating: 4 out of 5
following a purchase from 08/01/2025
Finally refunded but good service I recommend
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Response from Cosmé’Chic
Hello Stéphane,
Thank you very much for your review and recommendation! We are delighted to hear that your money was refunded and that you were satisfied with our service. Please come back to us if you have any further questions or needs.
M
Madeleine L.
Rating: 5 out of 5
following a purchase from 09/01/2025
I had ordered an emma original II mattress and received an original after contacting the after-sales service by email, we found a solution that suited us.
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Response from Cosmé’Chic
Dear Madeleine, we're delighted to hear that our service was able to meet your expectations by finding a suitable solution. We look forward to seeing you on Cosmé'Chic!
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 09/01/2025
I liked too much of what I ordered, I recommend 🥰❤️
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Response from Cosmé’Chic
Hello Sandrine,
Thank you very much for your review and recommendation! We are delighted to hear that your order met your expectations. We look forward to seeing you soon on Cosmé'Chic!
M
Marie V.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order delivered quickly and correctly
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Response from Cosmé’Chic
Dear Marie,
We are delighted to hear that your order was delivered quickly and that it met your expectations. We hope to see you soon on our Cosmé'Chic website.
D
Dominique C.
Rating: 5 out of 5
following a purchase from 07/01/2025
As described, I am very happy with my purchase.
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Response from Cosmé’Chic
Hello Dominique,
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your purchase. We look forward to seeing you on Cosmé'Chic!
G
Gisele J.
Rating: 5 out of 5
following a purchase from 07/01/2025
Perfect, the fragrances are great!
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Response from Cosmé’Chic
Hello Gisele,
We're delighted you like our fragrances.
See you soon on Cosmé'Chic!
D
Didier D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Ok
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Response from Cosmé’Chic
Hello Didier,
We sincerely thank you for your review.
We look forward to seeing you soon on Cosmé'Chic!
C
Christophe R.
Rating: 5 out of 5
following a purchase from 06/01/2025
Perfect Fast delivery Thank you
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Response from Cosmé’Chic
Hello Christophe,
Thank you very much for your feedback! We are delighted to hear that you were satisfied with the speed of our delivery.
We look forward to serving you again at Cosmé'Chic!
U
Uwe G.
Rating: 5 out of 5
following a purchase from 28/12/2024
👍
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Francois D.
Rating: 4 out of 5
following a purchase from 02/01/2025
Fast and accurate delivery
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Response from Cosmé’Chic
Hello François,
Thank you very much for your review, we are delighted to hear that you appreciated the speed of our delivery service. See you soon on Cosmé'Chic!
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