Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
I had to call for clarification on an item I ordered online. Very good telephone reception, very well informed on this item. Nothing to complain about, except a thank you to the advisor who answered me. Unfortunately, this is not the case everywhere.
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 10/05/2020
Perfect as always
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 07/05/2020
While I haven’t received the product yet, they take time and care to make, their customer service was swift and informative.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/04/2020
everything is fine, gladly again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Super service and delivery time even Amazon doesn't do better!!!! Bravo merci
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Very well designed, user-friendly site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Excellent and very professional telephone reception. I'm looking forward to my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
No complaints
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 15/04/2020
Very fast delivery, everything went great! Great quality!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 30/04/2020
Very good customer service and a good high-quality offer. I can always recommend.......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Perfect. The knife I bought arrived quickly. I recommend it.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 29/04/2020
Super friendly, perfect quality work, 200% satisfaction, back again immediately!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
fast shipping, very careful packaging, and always beautiful products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
very nice knife, delivered on time despite current events
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Delighted with the reception service to select our choice and get advice! Good reception of the article and satisfied with the gift! THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2020
Customer service is attentive, reassuring and always present. It's very nice to receive so much information about the parcel on a regular basis! Bravo
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/04/2020
It's just wonderful to see that there are still things that are made from scratch using old craftsmanship and knowledge. I am a master craftsman myself and appreciate every detail of my knife. Kind regards from Germany P.s. Choosing, ordering, answering my questions (even in German) were very pleasant. I will pick up my next knife personally in Laguiole.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
RSA very very well cordially
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Received on time, very well packaged, highly recommend.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/04/2020
The kits are great and represent the expected and also described challenge. A lot of fun and the end product looks great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Choice of products, very pleasant website, quality of service, speed of order processing. Recommend with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Product conforms, good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect, fast confirmation and superbly packaged
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 01/04/2020
Very good service, goods as described. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
I received my Laguiole knife and I have to say that Honoré Durand is one of the best cutlery shops in Laguiole (I'm from Aveyron). Quality and professionalism are the order of the day. I recommend it without hesitation. Thank you Olivier.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 16/04/2020
The site is well structured and allows you to reach your destination quickly. The ordering process is very simple.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
I'm going with my eyes closed!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/03/2020
Everything top...
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 26/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Super easy to choose the model you want
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
excellent contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Chat appreciated, pleasant contact, customer's request taken into account. Advice ++ Order followed up and information sent by email. Bravo!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Super welcome online, very well informed by Lilian! I'm waiting to receive my knife, which I hope will live up to this welcome!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
The knife I received is beautiful and fits perfectly in my hand.
The sharp, precise edge is a pleasure to look at and use. A blue-stained beech handle with shades of wood and blue. Less pronounced than in the photos, but I think this will also change over time. Beautiful reflections in the sun.
And above all, perfect assembly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2020
Good, well-organized site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/03/2020
As always: very good knives, very carefully produced by friendly people and shipped quickly, so everything is fine.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Perfect and fast service.
The product corresponds to the description and expectations. Thank you.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 04/03/2020
From ordering to delivery, everything went very well and very quickly. Quality good to very good. The only thing wrong is the status. I have already received the goods and the status is still set to processing. I will order again soon. merci, thank you, thank you.
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