Reviews Coutellerie de Laguiole Honoré Durand

I looked at one knife, looked at the other, then the first knife could no longer be found.

The packaging leaves something to be desired, I was expecting at least a box, but the product is of very good quality.

Not like the pictures

The knife looks very fragile. The engraving is barely legible. We'll see with use, but I'm disappointed with the appearance.

On Android, the pages aren't properly formatted (when you get to the bottom, the page automatically defaults to the top, preventing access to the latest articles), which is a shame because the presentation is perfect.

I find the knife a little small, I was expecting another size model.

Disappointed because the personalized message of my order was not transcribed which, for a gift, is rather regrettable. I don't know if I'd recommend it, especially as the delivery time was quite long due to the shortage of the model (a shortage not indicated at the time of purchase but only afterwards in a separate e-mail). In short, the knife complies but the service is disappointing.

They responded very kindly to my subsequent order and added it to the package of the first order. Unfortunately, the postage costs are very high. The assembly instructions are not really usable: the translated text is incomprehensible and the exploded drawing did not belong to my knife. It goes without saying that a do-it-yourself kit should also include the necessary tools. How am I supposed to know which of the individual tools on offer I will need? A mini bottle of wood oil would be nice!

The site is not very clear. Difficult to find the product you want.

Knives that don't look like the pictures

I put average because the preparation time is not indicated: I ordered express delivery in the hope that the recipient would receive his gift quickly before his departure; unfortunately the preparation time of the order was one week. As a result, the parcel arrived after the recipient's departure, and it will be several weeks before she is able to discover it on her return, which was not the intention. I would have appreciated information on how long it would take to prepare the order, so that I could adjust and plan accordingly. Apart from that, no comments on the products, which are always very good.

Knife ordered with juniper handle, very light color, almost no grain. No blade sharpness, quality of workmanship - very good.

Difficult to navigate

Well explained

You can very quickly access the personalization you want, so you can treat yourself very quickly... HOWEVER: it would be useful to be able to distinguish the delivery address from the billing address, if only to be able to make gifts delivered directly to the desired recipient.

Packaging and delivery OK. However, the knife had a cosmetic defect. Taken care of by after-sales service. Waiting for new shipment.

I am satisfied with my order and it was sent very quickly.

Disappointed with the presentation of the product, I thought I had bought 6 knives as represented in their box as below and in reality it was only 2 knives, bordering on deception.

Unsharpened blade

I find that you order a knife that arrives with a defect and you are told that it has been checked by their service and no problem but I am asked to return the product without problem and I am told there is a defect so refund within a day and no more news since the order I think they should take products and orders from more serious customers.

Good welcome but lack of order follow-up, still no set date for the course

Hello. I ordered a slightly (7 mm) curved knife and received a flat one (5 mm). How could such a mistake have been made? The site is OK, but the order was not respected.

Fast delivery, but the color of the wood doesn't match the photo. It's true that the woods are all different, but in this case, the color was very pink, nothing to see! Very disappointed

I had a computer problem entering my order.

Fast delivery, too bad I didn't receive the right color.

MORE EXPENSIVE KNIFE, LESS ATTRACTIVE AND LESS SHARP BLADE. HOT OBSERVATION (I bought it from you more than 10 years ago).

I was very satisfied throughout the entire purchasing process, right up to delivery. The knives are exactly what I ordered, except that the 7 notches on the top of the blade were not made. This was one of my selection criteria and I'm disappointed that the delivery was not as shown in the photo.

Delivery, speed ... Perfect. Of the 2 knives ordered, one matched, but the other did not match the image I selected. The selected knife had a lot of stains in the wood and the one received is blank on one side and a few small black dots on the other. I'm disappointed with this knife! With kind regards

All functions are available, but not all texts are well translated from French to German. This confuses readers.

Sometimes hard to find what you're looking for

We're talking about the site, not the retailer and his products. not very user-friendly site, imprecise searches, different results with the same criteria!

No opinion, very satisfied so far but this time the delivery is slow ...... Could you please look at this problem, I am neither sender nor receiver and this is a surprise ... Thank you. JGQB.

Product delivered not in conformity with the product ordered; the invoice and delivery note are in conformity with the order; apart from a discount on a possible and unlikely order, no concrete commercial gesture; product kept because too close to Christmas to allow a return and new delivery in time...

More and more detailed pictures of the goods and wooden boxes would be very helpful. Information about availability and delivery dates, also abroad, is completely missing!

Hello, i received a kit with a guilloche blade and nowhere does it appear on the ad. i ordered the Phillips bit for stainless steel screws and this one is not suitable because even when drilling at 2.1 in Ebony the heads do not hold. disappointed for the price.

Finishing ok, knife received quickly but: - need to sharpen the knife as soon as I receive it... ! - On the site, the "chiseling by hand" is transformed into chiseling with a grinder on the invoice... - the forged bee is made with a press and the excess metal is rather badly removed - the knife closes badly Nevertheless the final finish is very good except for the bee... but a few points need to be revised, for less than 230 euros I would have hoped to have chiselled with a chisel ??!!! As indicated on the site, and a better-finished bee. My opinion is mixed, but it's still a very nice object, and I hope it helps you.

The German translation is sometimes unusual, especially during the ordering process.

The quality is not up to scratch

To choose the right model of knife. I'm disappointed with the size. Can I change? I haven't used this material yet. I'd like a shorter, lighter knife. Thank you for your reply. Roger Herrera

I find it a little disappointing for a company such as LAGUIOLE HONORÉ DURANT, not to have a well-made knife for everyday use for a price of around 130 euros (I bought a knife with a slight defect, a poorly-fitting bolster and a few traces of dirt on the handle), which begs the question: what's the point of buying a knife from certain professional cutlers when a chinoiserie can do the job for everyday use? I'm not a knife collector, I own a few dozen knives, I like a job well done, I have a few knives by Jean Michel CAYRON (Damascus blade), DOMINIQUE BIONDI etc ... Sincerely, M LIGORI