Reviews Coutellerie de Laguiole Honoré Durand

Navigation on the layole.com site is very user-friendly, the products are very well presented and the items conform to what is displayed. My items were ordered on February 1, 2024 and delivered to Quebec on February 14. More than acceptable service. By doing business with Laguiole Honoré Durand, I know I'm dealing with a reliable company that respects its customers.

Intuitive navigation and top-notch product customization ... even if the price is prohibitive!

Easy to use site with lots of photos for each item And easy to pay. Payment in 4 instalments is great.

My partner gave me this same kit 2 years ago, so I decided to buy a second one. The product meets my expectations, I'm very satisfied with the delivery time (3 days) and the personalization offered (engravings, cases...).

Well organized and very clear site. Ordering was very easy.

Very good work

Pleasant customer journey as the order was efficiently processed followed by prompt delivery.

Practical site. Fast shipping. Product very well protected

Well-designed site with the option of selecting all knife components

Very well designed website. Very good advice on knife selection. Delivery on time;

Well-designed, intuitive site

I 've got a really good feeling about my purchase, everything went smooth.

Everything is great!

Very good purchase, easy-to-use site, delivery on time. All in all, a very nice knife that completes my collection.

Very ergonomic.

Top-notch workmanship and shipping. Beautiful knife

I am never disappointed with the quality of your work.

Everything went really well, 200%.

Despite the loss of my parcel by Chronopost, the LAYOLE after-sales service sent me back a parcel immediately at their expense. The after-sales service is perfect, human contact is top-notch.

Excellent, very fast delivery and quality product

Everything went according to plan

Very good choice of products, with the option of paying in instalments. The site offers numerous search options. Customer service is responsive and attentive to customer needs. They are ready to provide a solution quickly. Perfect, I recommend.

Fast and careful delivery. Very satisfied

The Chronopost delivery was disastrous: a change of relay point 45 minutes from the initial address. I was unable to have the parcel re-delivered or reconciled. I was therefore unable to receive my parcel. Very bad experience. Awaiting refund. Total dissatisfaction.

It's the stone that heals best

I didn't expect so quick production and shipment of the knife. I'm completely satisfied! Great quality! The knife is beautiful like a lady. I'm not joking! My advice for next custommers - don't try to save a few euros for some additional detail like me. This is a knife for the whole life. Don't forget it! Special thanks to Lilian from the customer support.

Perfect delivery and product.

Good material

The site is very good. The knives are well displayed and efficiently categorized. There's plenty of useful information too. Ordering is easy.

Very good. CLEAR

Very nice! The sharpening stones arrived ahead of schedule, perfectly protected, and individually gift-wrapped "ready to offer" - a gesture I particularly appreciated! Admittedly, it was close to Christmas, but even though the stones were intended for me, the gesture was elegant. Now all I have to do is make a case or box for them, to protect them.

Impeccable

Perfect

Always delighted with the quality!

Perfect

Very good site.

Perfect. Perfect as usual.

Muy buena atención. Gracias

Impeccable service warm human contact

Nothing to say. Always very pleasant and efficient.