★★★★★
based on 4132 reviews published
Latest positive customer reviews
Comprehensive site with good product descriptions
Arrived on time and very well packed, well done to the team.
TOP SUPER CHOICE
Rather intuitive site
Without complaint
Well-structured site, easy to access and user-friendly. Everything is clearly laid out. The site allows you to build up the final product step by step, according to the options. It's great for visualizing it.
The knife was delivered on time and it looks very nice, the engraving on the handle is also very beautiful. I can't comment on the quality as it was a gift and I'm not familiar with knives. The only thing to criticize is that the parcel was simply left on my doorstep and not delivered to the parcel store as I had requested. With a knife costing just under €300, it would have been really stupid if it had been lost or stolen on the doorstep.
Practical and efficient
The site offers extensive search functions that make it easy to find the knives you are looking for. If you can't find anything, you can even configure a knife. The customer service is first class, I had the opportunity to choose the Damascus blades of my choice in advance (I changed my mind again, no problem). The delivery takes place in secure packaging (when unpacking, the tension increases until you finally reach the knife)...
Very nice finish. Thank you
La beauté et la finition sont sans comparaison. Merci beaucoup !
Fast, uncomplicated order.
The site is easy to use and well illustrated.
Very helpful when buying a gift voucher for a course AND booking the course.
My fifth Laguiole from Maison Durand, as perfect as ever in terms of finish, quality and delivery. Superbly crafted choice materials, perfect assembly... I recommend it to all enthusiasts!
Quick response and shipping. Excellent range of products.
Very good, clear and efficient
Nice range of products, relatively fast delivery
Very very good serious house sending product very neat and secure is perfect. I highly recommend it.
I'm having connection problems so I've had to restart my order several times, but the customer service I contacted to find out where the problem might be coming from was very helpful.
A perfect gift
Bonne communication avec le vendeur
I find that there are too many information emails between the order and delivery, but that's not a criticism.
This isn't my first purchase, and I'm always amazed by the quality, the attention to detail and the speed (of light) with which orders are processed (to Belgium.) Every item is worth its price. Maybe one day, with a bit of luck, we'll visit the forge of Monsieur Durand and his team!
Well-designed, easy-to-use site
I am very satisfied with everything
The navigation - the selection of knives and their properties is a little confusing, but you get there. Order processing and delivery are faultless.
Simple ordering, fast and reliable delivery, impeccable customer support.
Product conforms to my wishes
Fast shipping Top quality
Very pleasant person who listened to our request and the order arrived very quickly.
Very good site, you can configure your knife as you wish, all deadlines were met, serious site.i recommend.
A perfect customized Laguiole knife. Delivered very quickly.
I went to this store because I have made many purchases there. Always satisfied. It's a shame that the sommelier ordered is shown in stock on the site when it is not. The gift could not be delivered for the expected date. Nevertheless very good reactivity of the site and nice gift voucher sent immediately.
Very well done. A little slow...
Clear, accurate and intuitive description. Good ordering interface.
Everything was excellent, ordering, customer service, delivery and product!
Serious house, quality to match
Very well
Fast and careful delivery. I recommend