★★★★★
based on 4132 reviews published
Latest customer reviews
Second order with this company. Everything is very well done, from ordering to shipping. Beautifully made, durable products, if properly cared for.
Perfect
Very good, impeccable service, careful and attentive. I recommend it!
SIte clear.
Very good, impeccable service, careful and attentive. I recommend it!
Very well
Easy-to-access, well-designed site. Very effective online help when ordering.
The site is incomplete. I had to call the craftsman to find out the delivery time. Good contact. Competent and sympathetic help for a problem with collissimo delivery (my fault). Beautiful knife.
Perfect contacts, email exchanges and delivery tracking, nothing to complain about. Very pleasant surprise on receipt, quality of packaging, careful presentation, leaflets, etc..
The site is very easy and efficient to navigate. It presents the products very well and is very easy to place an order. I very much appreciated the assistance I received using the interactive "CHAT". The order was delivered promptly, even within Canada. Thank you very much.
Fast shipping.....
Quality products and service as with every order. I am completely satisfied. Thank you!!!
User-friendly site, complete and easy to navigate. The sales staff are easy to get in touch with, and give very good advice.
Perfect
The site is quite well designed. The only small criticism would be to have an indication of the product in stock or to be manufactured. It's nowhere to be found. I was surprised to learn, after paying for my order, that it would take 8 days to manufacture. I received my knife about 10 days later.
Navigation on the site is very easy, delivery was very fast, I recommend without problem.
Satisfied with the product, you can clearly see the quality and attention paid to the product!
Tevreden over firma Honoré Durand. Minder tevreden over UPS in Belgie. Best om samenwerking stop te zetten.
Excellent
A little expensive but a very good knife
Excellent
This time the delivery was very fast.
I put average because the preparation time is not indicated: I ordered express delivery in the hope that the recipient would receive his gift quickly before his departure; unfortunately the preparation time of the order was one week. As a result, the parcel arrived after the recipient's departure, and it will be several weeks before she is able to discover it on her return, which was not the intention. I would have appreciated information on how long it would take to prepare the order, so that I could adjust and plan accordingly. Apart from that, no comments on the products, which are always very good.
Super satisfied very good communication with people on the phone you information very good I recommend.
Easy access, possibility of having someone to talk to. Very warm welcome.
Putting together a customized knife is easy. Very good site
Superb site, easy to find what you're looking for, excellent communication. An excellent house to recommend without reservation.
The knife was a gift for my sons. It is super quality and very well made. The service and communication was great. I can only recommend it.
Perfect
It's exactly what I ordered
Not disappointed for my first purchase very nice knife thank you
Excellent service and communication, fast shipping, perfect packaging.
Responsiveness, good order tracking I recommend
Easy to use, many choices
Hello I am very satisfied with both the site and the ease of navigation and ordering it provides. I received the product I had bought on time, and had a very satisfactory telephone contact who answered all my questions. The product delivered was magnificent, and the recipient in Piedmont, Italy, was delighted with the gift for his 60th birthday. I highly recommend the product, the site and the kindness of the correspondents.
Perfect, fast delivery, Thank you
Perfect!
No worries. Knife as described.
Good product and good service
Thank you for everything, the site is very easy to use, the delivery, although announced later than expected, arrived quickly. Gift for my husband, very nice packaging, perfect. very happy.