★★★★★
based on 4132 reviews published
Latest customer reviews
Very helpful emails and staff. I managed to mess it up but they helped me sort out my mistakes in ordering
A job well done!!! Perfect, thank you to your team. Sincerely, DF
Easy to access, easy to choose options.
The site is good, but it would be even better to choose all the stages of the knife.
Very easy-to-use site and top-notch customer service
Normal order low
Prompt response, good product and international delivery to Australia
I had a doubt once I'd finished all the stages of choosing the blade, the handle material, etc., that I wouldn't be able to see the finished knife. But when I received the knife, I was happy to see that I really like it and that it suits me.
I didn't think I'd have the manufacturing time required for the order I placed, so I was surprised by the addition of a week's delay. I went with it.
Very good
Very good.
Super
Excellent as usual, that makes 4 purchases, and nothing to say, thank you, continue.
Excellent customer service!
Perfect, order conforms to my expectations and what I saw on the site. Delivery times and tracking perfectly respected. Super!
Knife ordered with juniper handle, very light color, almost no grain. No blade sharpness, quality of workmanship - very good.
The orientation on the site is easy, good information, which then also corresponds to the result of the delivery/goods. Very friendly and friendly German-speaking advice in the chat. The goods reached me well packaged via UPS. After one month of use, I am now very satisfied with my purchase. My expectations have been met!
Very satisfied with the order and its reception. Congratulations to the whole team and best wishes for 2022.
Super knife but UPS logistics outrageous!!!! 60 km to pick up my undelivered package 1km from my house. UPS 13 a scandal. change logistician
Very responsive and attentive staff. Order received promptly. I recommend
Parcel arrived quickly, very very well packed, with documents on laguiole and its region, thank you for the Christmas chocolate.
Knife as ordered, perfect delivery 5/5.
I easily found what I was looking for.
Perfect
Everything went really well, and now I can look forward to a beautiful new knife 🙂
As soon as the order was placed, we were informed of the lead time, as the product had to be manufactured. Well done.
Very good communication production and delivery times ok
Very well designed site, clear, explanatory and easy to navigate.
Perfect, everything is well explained
Very easy to use
Well-made site
Product as pictured, sent on time, gift wrapped, everything fine
Fast and professional Service and advice at its best!
Top customer service! Fast delivery
Perfect, delivery time maintained.
Listening to the customer, a 100% digital AND 100% human site offering real quality service. Special mention to Lilian. I will order again and I recommend this site and this company. There's no need to look any further, let's buy from our Craftsmen, where we'll find quality and service. Although my order was late, the pasuet was under the tree on the 25th!
I received everything on time. So everything is ok for me
Very fast delivery and proposal of a similar product in stock to replace the one ordered in order to ensure delivery for Christmas. Responsiveness/Amability/Efficiency.
Very easy to find what you're looking for.
Very good service, quick responses via chat on the site.