★★★★★
based on 4132 reviews published
Latest customer reviews
Very easy to use and efficient, very clear
Absolutely brilliant.
Impeccable service. Responsiveness ++++. I had made a mistake on the order. I sent an email. The next day, they replied and it was rectified. Very professional. I recommend them!
Very satisfied on all counts.
Very attentive to customer needs
No problem, even those unfamiliar with online shopping can find their way around.
Perfect site for all enthusiasts of the VERITABLE laguiole knife thank you to Honoré Durand
Beautiful!
This is the fifth knife I've bought from this store, previously Laguiole de l'artisan. The quality is top-notch and the after-sales service top-notch, and the knives are still in use even after 25 years of loyal service,
On time, well packaged.
I'm very pleased with the knife I've just received (Aubrac with blond horn tip handle). It's a very fine piece of work: elegant lines, meticulous finish. The knife's shipping packaging fully protects the contents. Dispatch was announced as taking 16 to 18 days; the parcel arrived after 14 days!
Interesting site to visit. Very well designed, lots of offers, beautiful presentations and pleasant navigation. Makes you want to buy!
All very well, the ease of searching on the site, the telephone contact with a person, the progress of the order, ... No problems at all.
The knife corresponds to the description seen on the site. Delivery time respected and good packaging. I recommend.
Very nice site with a beautiful presentation of knives
Well
The site is very good, the search is easy, the photos are great.
Pleasantly surprised by the speed of delivery and the delicate attention paid to the gift folding of each knife... We can't wait for Christmas so we can admire the workmanship, which we have no doubts about!
Very friendly and fast communication (also in German). The knife is excellently made and was delivered very quickly. Merci beaucoup!
Excellent: fast order processing and good communication between seller and buyer
Following a visit to your factory where I bought 2 knives, I ordered 1 last Christmas and, being very satisfied, I'm recommending 2 more this year. Very good quality - Perfect.
Completely satisfied with the product, the package and the timely delivery.
We all have our own laguiole cheese so!!!!
Well
Very good site. Perfect online shopping experience. Very good communication from the site to inform when the order has been sent. Bravo
I recommend LAGUIOLE HONORE DURAND after several orders I have always been satisfied with the quality, service and speed of shipment.
Very well designed. Large selection of products. Super service. I can only recommend it.
Very nice knife (gift for our son), very pleasant site, fluid, educational and informative.excellent customer service: people who listen, obvious professionalism, kindness of tone and words. Highly recommend!
Everything is perfect, keep up the good work
Fast delivery and compliant product.
Beautiful knife. Perfectly as I imagined it. Impeccable finish.
Wonderful service. My questions about the order were answered quickly and personally. The knife I ordered arrived quickly and well packaged. As expected, the quality is very good!
The only detail would be to specify whether or not the product is in stock before ordering.
Excellent service!
IMPECCABLE, ATTENTIVE SERVICE, CAREFUL PACKAGING
Very well structured information and presentation of the product range.
Ordering via the website was still a bit "bumpy"; for example, contrary to the description, no automatic order confirmation was sent to me by email. However, my written inquiry was answered immediately, comprehensively and in a very friendly manner - and in German too. Today, the knife I ordered arrived before the agreed date. I am thrilled! Looks great, works perfectly. Very pleasant to the touch and the wood smells good. The small, simple leather case is also neatly finished and the leather quality is good. All in all, a perfect purchase. Many thanks for this.
Very good.
Fast delivery. Well packed. On the other hand, it's a good thing we tracked the delivery on the internet because we weren't informed by the carrier of the arrival of the goods at the delivery point.
Hello I received my order on time. I haven't opened it because it was a gift, so I don't know if the engraving is right. Sincerely